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Oaks M on Palmer

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435 Reviews from our TripAdvisor Community

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There are newer reviews for Oaks M on Palmer
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Showing 423: English reviews
Ipswich, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

Stayed 2 nights for busness on the fifth floor. The Room was very comfortable, it had a mini kitchen and laungry as a bonus. The room did have a musty smell which I think was coming from the aircon unit. I turned it off and smell was bearable after opening the balcony door for fresh air. I didnt use the... More 

Helpful?
Thank Milena D
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate that you have taken the time to provide us valuable feedback of your recent stay with us. It is disappointing to read that there was an issue with the apartment during your stay. We will certainly investigate this as our priority is for our guests to have the most enjoyable and relaxed experience. Situated on the Palmer Street... More 

Brisbane Region, Australia
1 review
Reviewed 18 October 2016

Nothing to complain about the hotel. Room are clean and staff very helpful. I stay here about 8 times a year for work and is close to the bars and restaurants. Hotel is in the quieter end of Townsville and easy to find.

Review collected in partnership with this hotel

Helpful?
Thank Matthew W
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to share your review of our hotel with the Trip Advisor community. It is great to read that you have been enjoying your stay each time. Our goal is to provide excellent clean apartments along with excellent customer service to our guests to ensure a great Oaks experience! We thank you for your continued business, it... More 

Cairns, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 October 2016

From the moment we arrived we were impressed by the service from reception. Our room was beautiful with an amazing view. Clean, wonderful facilities. Great location in walking distance to central Townsville.

Helpful?
Thank Sue B
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We thank you for taking the time to be able to provide some feedback of your recent stay with us. Wow, what a great review! We are delighted that we were able to provide a fantastic experience and exceed your expectations. Our staff really take pride in providing excellent customer service and housekeeping do a wonderful job to present the... More 

Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2016 via mobile

Very friendly and helpful staff. Great size studio room with a balcony with chairs to sit outside and enjoy the view. Great king size bed, kitchenette, lounge, and bathroom facilities. Everything clean and a great place to stay. There was a pathway running along the river outside so that you could enjoy a walk - not far away from restaurants

Helpful?
Thank Chris G
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to share your experience with us during your stay in Townsville. Our staff take pride in delivering quality customer service and I am glad you felt that you had received this. It is great to also read that you enjoyed your apartment. They are well appointed with everything you need for a comfortable stay. Talking a... More 

Melbourne, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2016

I was on business and only stayed one night. I think next time I am in Townsville as I usually stay for 3 nights I will choose this place. The rooms are large and self contained if you want to self cater. It is new and very comfortable and in a quiet part of town. The refurbished Metropole Hotel adjoining... More 

Helpful?
Thank Bruce S
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to provide us feedback of your recent business trip with us here at Oaks M on Palmer. It is really great to read that we will see you again! The apartments are beautifully appointed with great facilities in a clean environment. By visiting our Oaks website you can become an MyOaks member for free which can... More 

Mount Garnet, Australia
1 review
Reviewed 20 September 2016

I would thoroughly recommend this venue. I was there for a association function and found the function room to be very well appointed, the staff both in the organisation of the event and on the day were excellent as was the Morning Tea, Lunch and Dinner. The Motel rooms had everything you could have wanted. The bar and restaurant had... More 

Review collected in partnership with this hotel

Helpful?
Thank pedersentrans
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you very much for the wonderful review! It is very satisfying to read that we had exceeded your expectations in both the accommodation and organisation of the conference during your stay. We offer a range of meeting rooms and layouts to cater for all types of events and meetings. Our self contained apartments do have everything you would need... More 

Sydney, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2016 via mobile

Been here a few times now for work A pleasant Hotel the new style with small kitchenette, large Fridge not some dinky Bar Fridge.. Majority of rooms have a view of the Boat. harbour and port Facilities or otherwise facing the Mountains. For a place to relax overnighter she's okay short walk to good restaurants and pubs enough to choose... More 

Helpful?
Thank Graham9CAMS
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for providing a review to share with the Trip Advisor community. It is wonderful to read that you experience consistent levels of great customer service during your visits to Oaks M on Palmer. The staff enjoy being helpful to our guests to ensure they have a relaxed and comfortable stay each time. The sports bar and restaurant also... More 

Auckland, New Zealand
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2016

Rocking up at the hotel to find reception unattended and nobody turning up for about 10mins wasn't the best start I've ever had. When someone did turn up they were friendly enough and off to my room I went. The room was quite small but did have a view down over the water which was good. The annoying thing is... More 

Helpful?
Thank bainey23
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to provide us feedback of your stay with us. It is disappointing to read that our staff were not present at check in to provide service. I will follow this up with my team to ensure that if they need to leave the desk to assist other guests that appropriate signage is displayed. It's great to... More 

Wurtulla, Australia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2016

Had an overnight in Townsville and stayed at M. Excellent room on the 8 the floor overlooking the river. Room was well appointed everything you would ever need and bed was excellent. Check was professional as was check out.

Review collected in partnership with this hotel

Helpful?
Thank ash0572015
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

Thank you for taking the time to provide us with a review of your recent stay with us. It is wonderful to read that we had exceeded your expectations on this occasion. The Cityscape apartments have fantastic views of the harbour and ocean and we are glad that you enjoyed the view. Our apartments have a range of quality branded... More 

Havant, United Kingdom
Level Contributor
138 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 9 September 2016

Good place to stay for central Townsville. The room was fully self contained with a cooker a fridge and a washing machine. The bed was comfortable and gave a good nights sleep. Throughout our stay i could not connect to the hotel wifi which seems to be a problem in lots of Aussie establishments. There was building work going on... More 

Helpful?
Thank gary547
OaksM0nPalmer, Manager at Oaks M on Palmer, responded to this review

We appreciate your time to provide us with a review of your recent stay with us. I am very sorry to read that you were having difficulties connecting to our WI-FI internet. We have contacted our guest internet service provider of the problem. I also apologise regarding the road works being performed by the local council outside our property. These... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
M on Palmer is a 4 1/2 star self catering property located on cosmopolitan Palmer Street. The hotel is surrounded by lovely a dining precinct with a vast array of restaurants, cafes, city night life and Jupiters Casino. Oaks M on Palmer Townsville features 11 floors of modern, fully self contained studio apartment accommodation complete with washers and dryers - which is ideal for the business and leisure travellers alike. The Metropole Hotel (located on site) is a true Queensland icon which has been reopened and offers conference rooms as well as dining facilities for breakfast, lunch and dinner. ... more   less 

Additional Information about Oaks M on Palmer

Address: 81 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $114 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks M on Palmer 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
m Hotel Townsville
Hotel Style:
#3 Luxury Hotel in Townsville
#5 Business Hotel in Townsville
#6 Family Hotel in Townsville
#7 Romantic Hotel in Townsville
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Questions & Answers

Questions? Get answers from Oaks M on Palmer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth the stop”
 of 5 bubbles 352kerrir, 29 Nov 2016 | Read review
“Try to get a room above floor 3 or all you will see is the building next door.”
 of 5 bubbles Cruzin303, 28 Nov 2016 | Read review
“Higher floors are better.”
 of 5 bubbles lionelm730, 18 Nov 2016 | Read review
“high floors facing the strand”
 of 5 bubbles johnnshirleyd, 20 Oct 2016 | Read review
“Ask for a higher floor room”
 of 5 bubbles V5928FCsueb, 13 Oct 2016 | Read review
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