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Mercure Townsville

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Traveller (175)
Room & Suite (42)
Storyboard
Overview
  • Excellent26%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Mercure Townsville
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Townsville
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,007)
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979 results
Traveller rating
256
431
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61
31
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LanguageEnglish
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256
431
200
61
31
Show reviews that mention
All reviewscastletown shopping centrelake viewclose to the airportfast food outletsbuffet breakfastfamily roomrooms are comfortablelovely poolpleasant stayreception staffgreat spotmagnetic islandcelsiussizzlertropicalpillowsconference
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1 - 5 of 979 reviews
Reviewed 1 week ago

Good location and facilities. Rooms are comfortable. Breakfast continental and buffet with good options although a bit expensive. Pool is lovely and extensive with spa. Restaurant has a good menu with variety and the attached bar is great. Bar food is a good size and...More

Thank Jenny2602
Hotel's Favourite
Reviewed 21 June 2018

I stayed here this week and also 3 weeks late last year. Rooms may be old-ish but are in very good condition, well-appointed for business travellers, quite clean and everything works. I've slept well in the The free hotel wifi is also quite fast (16Mb...More

Thank Glenn K
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 25 June 2018

Dear Glenn, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our...More

Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Reviewed 1 week ago

We stayed one night here and the room we had was very average, especially for the high rates they charge. It was a standard queen room which had a bad smell when entering it, the carpet was ripped near the bathroom, curtains were stained, walls...More

Thank Karen B
Reviewed 2 weeks ago

Staff and service were impeccable. Room was excellent - always enjoy my stay here. Food in the restaurant was reasonble. This is a great venue for families with plenty of outdoor things to do including pool etcMore

Review collected in partnership with Accorhotels.com
Thank Kym S
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 2 weeks ago

Dear Kym, We very much appreciate your comments regarding your stay at the Mercure Townsville. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel and restaurant. It is always encouraging to learn that guests are satisfied...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free Internet
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$80 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$80 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (175)
Room & Suite (42)
Pool & Beach (20)
Dining (14)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
gnaglins
5 January 2018|
AnswerShow all 3 answers
Response from theb0ne | Reviewed this property |
you get free access to a 24 hour high quality gym. great. close by. walking distance.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 5 answers
Response from AstridandGlen | Reviewed this property |
Lovely pool with deck chairs and near the bar and restaurant. Water temperature, I guess, would be slightly below tepid in August. Townsville is in the tropics, rarely below mid twenty degrees in daytime.
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
Room Tips
"Try for a ground floor."
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"The first floor seems to take in the whole view of the pool and landscaped gardens. Very pretty!"
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"Good comfortable place to stay."
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"Ask for a lake view room - they are quieter"
Read review
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