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27/08/2017 28/08/2017
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    Mercure Townsville

    166 Woolcock Street, Townsville, Queensland 4812, Australia
    Hotel website
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    27/08/2017 28/08/2017
    US$86
    US$83
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    US$86
    US$86
    Traveller (138)
    Room & Suite (38)
    Pool & Beach (15)
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    Overview
    • Excellent25%
    • Very good45%
    • Average21%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Public Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Townsville
    Special Offer: UP TO 30% - EARLY BOOKING
    Hotel deals
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (897)
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    There are newer reviews for Mercure Townsville
    See the most recent reviews

    11 - 15 of 874 reviews

    Reviewed 4 weeks ago via mobile

    The rooms were pokey but comfortable. The staff service was excellent! Big smiles, happy to help, and just really friendly. 10/10 staff 7/10 rooms 9/10 surrounding gardens. Not overly convenient to strand or cbd. But free bus service for V8s and only 2 stops away.More

    Thank KT M
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 weeks ago

    Dear KT M, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback but particularly fantastic when regarding our staff and their service. I will certainly be sure to share your comments with...More

    Reviewed 11 July 2017 via mobile

    My husband, son and I had a lovely 4 night stay. While the room was a bit on the small side, there was no need to be in the room unless sleeping. The relaxing restaurant/ bar area and the beautiful pool area and hotel grounds...More

    Thank Debbie S
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 weeks ago

    Dear Debbie, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and just wonderful to hear you and your family had a lovely relaxing holiday with us. I will be sure to...More

    Reviewed 10 July 2017

    We stayed here because of the LeClub loyality card. However, were disappointed in how dark the room was. The bathroom window opened onto noisy aircons units and the back of other rooms only a metre away. The bathroom had been refurbished, but seemed to have...More

    1  Thank AusFrequentTraveller
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 weeks ago

    Dear AusFrequentTraveller, Thank you for taking the time to tell us about your experience at the Mercure Townsville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

    Reviewed 7 July 2017 via mobile

    From the start I was happy with the resort. The entrance and reception desk were welcoming and check in was smooth. My room was particularly small however, I was staying on a low rate. The shower and toilet were spotless and spacious. The restaurant served...More

    Thank thecityflyer_34
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 10 July 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and sounds that your stay overall was a pleasant one which is great to hear. I will be sure to share...More

    Reviewed 7 July 2017

    We stayed at Mercure Townsville on our way to Magnetic Island. Staff were friendly and helpful. The room was very comfortable and large. The bed was good. The pool was nice, but not heated. However the dinner was disappointing as they had a new menu...More

    Thank John D
    Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 10 July 2017

    Dear John, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and great to hear you had an enjoyable stay before heading to Magnetic Island. I will be sure to share your...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    Details
    • Price range
    • US$84 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Townsville
    • #6 Luxury Hotel in Townsville
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Priceline, Orbitz, Hotels.com, Booking.com, Cancelon, TripOnline SA, Hotwire, Travelocity, Agoda and HotelQuickly so you can book your Mercure Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Mercure Townsville Hotel Townsville ,
    • Mercure Hotel Townsville ,
    • Accor Hotel Townsville
    Add Photo Photos
    Traveller (138)
    Room & Suite (38)
    Pool & Beach (15)
    Dining (12)
    Hotel & Grounds (98)
    Business Centre & Event Rooms (6)
    Bathroom (3)
    Nearby
    Arcadia Village Motel
    255 reviews
    16.01 km away
     
    Oaks M on Palmer
    463 reviews
    4.37 km away
     
    Hotel Grand Chancellor Townsville
    354 reviews
    3.55 km away
     
    Park Regis Anchorage
    492 reviews
    4.15 km away
     
    Nearby Restaurants
    Celsius Restaurant and Bar
    69 reviews
    .00 km away
    West End Tea House and Gallery
    14 reviews
    1.28 km away
    Tuk Tuk
    15 reviews
    .76 km away
    Noodle Box
    5 reviews
    .33 km away
    Nearby Attractions
    Royal Australian Air Force Townsville Museum
    38 reviews
    3.24 km away
    Castle Hill
    1,316 reviews
    2.44 km away
    Queens Gardens Townsville
    107 reviews
    3.02 km away
    Botanic Gardens
    54 reviews
    3.14 km away
    Ask a question
    Questions & Answers
    Mandy P
    21 July 2016|
    AnswerShow all 4 answers
    Response from Chris G | Reviewed this property |
    Hi. Pool is not heated & as I am a local I would say too cold to swim in August but many many people from down south find it lovely & do swim at this time so I have prob just acclimatise too well to the north. Haha The... More
    0
    Votes
    Mandi H
    27 December 2015|
    Answer
    Response from Mark N | Reviewed this property |
    no
    0
    Votes
    Room Tips
    "If you must, stay on the top floors as far away from the bar and conference rooms as possible"
    Read review
    "Very popular - book early especially around sporting events, weddings etc."
    Read review
    "If you have mobility issues, ask for a room that is best for access to either the car park or reception..."
    Read review
    "avoid rooms near the Plantation room"
    Read review
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