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Mercure Townsville

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Traveller (162)
Room & Suite (45)
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Overview
  • Excellent25%
  • Very good45%
  • Average21%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Mercure Townsville
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Townsville
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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All reviewscastletown shopping centreclose to the airportfast food outletsbuffet breakfastrooms are comfortablefamily roomchecking outpleasant staybusiness tripgreat spotmagnetic islandcelsiusreceptionsizzlertropicalpillowsconference
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291 - 295 of 946 reviews
Reviewed 26 January 2016

I found the Mercure Townsville a wonderful place to stay even it was only my first time on a business trip. Loved the clean rooms and great breafast selections. Well done. I have stayed many place through out queensland and found this one of the...More

2  Thank rockyb153
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 29 January 2016

Dear rockyb153, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is a pleasure to receive your review and hear such great feedback from you. I will certainly be sharing your wonderful comments with our team as I know this...More

Reviewed 26 January 2016

I stayed 9 days over Christmas period and my son and family and daughter in laws mother in 3 side to side family rooms joined me for 2 nights -We were totally pampered and had a truly wonderful time. Thank-you to all the staff.More

Review collected in partnership with Accorhotels.com
1  Thank 0kathy
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 29 January 2016

Dear 0kathy, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback particularly when it sounds like you had a truly wonderful time, so thank you for taking the time to share your...More

Reviewed 23 January 2016 via mobile

The rooms were very clean, the grounds are very nice. It is by a very big lake, which screamed with mosquitoes when we were there unfortunately.. it is handy to the highway,close to a shopping precinct, room to park an RV if you have one.....More

1  Thank Brigitte M
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 29 January 2016

Dear Brigitte, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is lovely to hear you enjoyed the hotel and its whole resort style surroundings. You are right though about the mosquitoes lately, that Townsville has been inundated with them...More

Reviewed 23 January 2016 via mobile

Great facilities, checking in experience was great. Rooms are very cozy, and surrounded by nature (flora and fauna!) Near to the airport, ample of parking spaces, only problem is I had to carry my suitcases up the stairs! Overall a very pleasant dtayMore

Thank pinGieO
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 29 January 2016

Dear pinGieO, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback especially when it comes to our staff and their service they have provided to our guests and I assure you this...More

Reviewed 22 January 2016

We are delighted with the accommodation, service and organisation of this establishment. The evening events ran like clockwork and both the quality and quantity of the refreshments were brilliant. Thank youMore

Review collected in partnership with Mercure Hotels
Thank Len B
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 29 January 2016

Dear Len, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and particularly lovely to hear you and your wife enjoyed your anniversary with us. We pride ourselves in making our guests...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$82 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (162)
Room & Suite (45)
Pool & Beach (17)
Dining (12)
Business Centre & Event Rooms (4)
Questions & Answers
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gnaglins
5 January 2018|
AnswerShow all 3 answers
Response from theb0ne | Reviewed this property |
you get free access to a 24 hour high quality gym. great. close by. walking distance.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 5 answers
Response from AstridandGlen | Reviewed this property |
Lovely pool with deck chairs and near the bar and restaurant. Water temperature, I guess, would be slightly below tepid in August. Townsville is in the tropics, rarely below mid twenty degrees in daytime.
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
Room Tips
"Tired hotel past it’s prime"
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"Lake view room"
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"We were close to the gate so easy access to get to the mall."
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"Join LeClub Accor for access to sales"
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