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Quest Townsville

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Quest Townsville
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297 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Tanah Merah
1 review
Reviewed 2 days ago NEW

No better place to stay in while in Townsville, The rooms are Very Clean, spacious and the Service is second to none. Louise in Reception went above and beyond in ensuring my car was parked on site when returning late one night, Thank You Louise.

Review collected in partnership with this hotel

Helpful?
Thank andrewbG6315FT
Ayr, Queensland, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW via mobile

My recent stay was with a friend who required accommodation with not only wheelchair access but also bedding & room suitable for hoist transfers. The studio & apartment were offered to give total access at a very good rate. The quest staff were extremely helpful with my need to bring in & store equipment, thank you. The Quest is very... More 

Helpful?
Thank Jenny_John_Henry
Melbourne, Australia
1 review
Reviewed 1 week ago NEW

Staff very friendly and helpful. Generally clean but I found a cockroach in the first room that I walked into. Was promptly moved to a new room and no issues after that. Everything else was good. Location was perfect as close to good restaurants and city.

Review collected in partnership with this hotel

Helpful?
Thank annawP2817RH
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good afternoon Anna, Thank you for taking the time on providing us a feedback,we certainly take this on board. I am glad to hear that overall you enjoyed your stay and find our location convenient being it's in restaurant precinct of Townsville. We look forward to welcome you again on your next visit. Annabell Javinez-General Manager More 

Noosa, Australia
1 review
Reviewed 1 week ago NEW

Very friendly and welcoming good check in and check out process. The facilities were clean and had the comforts you need. no issues Close to other facilities, food and entertainment Rooms are fine Bedding fine

Review collected in partnership with this hotel

Helpful?
Thank nigels736
Geelong, Australia
1 review
Reviewed 1 week ago

Very friendly and welcoming with a smooth check in and check out process. The facilities were clean and had the comforts you need. A complimentary breakfast included which was nice and most importantly wifi was available.

Review collected in partnership with this hotel

Helpful?
Thank 404naomi
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good afternoon Naomi, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and how comfortable our facilities. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests... More 

Peregian Beach, Australia
Level Contributor
107 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 week ago

Stopped in for 1 nights business here and was not disappointed. There is no bar or restaurant on site but Palmer St has a good selection of places to eat. Rooms are generous with very comfy beds and a really good sized bathroom. Towels and sheets were all clean and well presented. Nice view of the Marina from my room... More 

Helpful?
Thank Stefan M
Brisbane, Australia
1 review
Reviewed 1 week ago

Nice and very clean room, I am very happy with the service, location is very central. The room size is good with all required amenities. Also provide with wifi internet connection.The car parking was also available with all restaurant and bars nearby. The check in time is very flexible.

Review collected in partnership with this hotel

Helpful?
Thank 643dharmendras
Cairns, Australia
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

Stayed for 4 days. The room was spotless and very comfortable. The view was lovely and the staff friendly and helpful local If I had to find a fault, the power cord for the kettle was too short to reach the power point in the kitchenette and meant that the kettle was not sitting safely. I'm guessing that not many... More 

Helpful?
Thank Teleost
Cairns, Australia
1 review
Reviewed 2 weeks ago

Apart from being in a great location and so close to everything, the staff are so friendly and accommodating and always offering their assistance in making my stay a comfortable one. It's great to be called by your first name now too......

Review collected in partnership with this hotel

Helpful?
Thank noelw850
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good morning Noel, Thank your for your fantastic feedback. It is our goal to ensure that we provide the best customer service to all our guests and I am please that you enjoyed your stay with us. We look forward to welcoming you again on your next visit. Annabell Javinez- General Manager More 

Sydney, Australia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

This is a case where the guests in the room next door can make or break a stay. Or, to put it another way, how well or otherwise the room noise is contained. The room was clean and tidy. All rooms face east, and the higher the better. The reception staff were pleasant and helpful. The room I stayed in... More 

Helpful?
Thank WhyN0tMe
QuestTownsville, General Manager at Quest Townsville, responded to this review

Good morning, Thank you for your feedback. I am saddened to hear about your previous experience with us. We do have after hours onsite management that you are able to contact for situations such us this. Your feedback is of-course most valuable and we certainly take this on board. We do hope that you will afford us the opportunity to... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Quest Townsville, the business and extended stay specialists is located in the CBD and heart of the city’s dining precinct. Providing spacious 4.5 star accommodation, with 139 rooms (studio, one and two bedroom apartments) and chargeback facilities available to a variety of restaurants, we take pride in offering you a personalised service, quality accommodation and ensuring you have everything you need for a comfortable stay. ... more   less 

Additional Information about Quest Townsville

Address: 30-34 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $140 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Townsville 3.5*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Agoda, Odigeo, Travelocity and HotelTravel.com so you can book your Quest Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Townsville
#5 Family Hotel in Townsville
#9 Business Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Quest Townsville staff and other travellers.
2 questions
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Questions? Get answers from Quest Townsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to overlook the marina - the lights beautifully flicker against the water at night”
 of 5 bubbles ashleighbridget, 17 Nov 2016 | Read review
“South side rooms are quieter”
 of 5 bubbles pata10, 2 Nov 2016 | Read review
“Walking distance to all the major attractions.”
 of 5 bubbles jtmatthewsjustin, 24 Oct 2016 | Read review
“High rooms, level 7-9, are better in my opinion”
 of 5 bubbles DavidP11_Aus, 9 Oct 2016 | Read review
“good views from higher floors”
 of 5 bubbles davidbB6653HZ, 9 Oct 2016 | Read review
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