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Quest Townsville

Hotels.comUS$145*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quest Townsville
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385 Reviews from our TripAdvisor Community

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Showing 384: English reviews
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Reviewed 4 days ago NEWvia mobile

Loudest hotel I have ever stayed in, don't expect to sleep. You can hear the parties across the marina and at boat club all night. You can also hear alarm clocks that go off and don't turn off from 5am (still going now) and your neighbours footsteps and chairs moving. There must be no sound proofing. The bed is way...

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Helpful?
Thank Nelly B
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Nelly, I am so sorry to hear about your experience. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We hope to see you again in the...

Townsville, Australia
Reviewed 1 week ago

Stayed here to attend a party in the city, very convenient with a great location, good facilities, very clean, rooms are roomy and the eye for detail was nice and good service. Overall a good experience.

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Helpful?
Thank Rochelle G
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Rochelle, It is great to hear that you had a memorable stay with us and thank you for praising our service. Rochelle we look forward to welcoming you back here at Quest Townsville. Kind regards, Annabell Javinez General Manager

Brisbane, Australia
Reviewed 1 week ago

Conveniently located in the Palmer ST precinct offering good restaurants, great view over the harbour and easy access to the CBD. Staff very welcoming and helpul, rooms clean and comfortable, can't go wrong.... pretty awesome place!

Review collected in partnership with this hotel
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Helpful?
Thank simonhE7882LP
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Simon, Thank your for providing us with your fantastic feedback. It is great to hear that you had a memorable stay with us and certainly enjoyed the dining options along Palmer st and the harbour view from your room balcony. It is Quest Townsville team's goal everyday to provide the best customer service and the best product to all...

Port Stephens, Australia
Reviewed 1 week ago

We extended our stay due to the helpfulness of the staff at which time they provided us with a rate that made the extension affordable. Cloths washing facilities would be my only improvement suggestion.

Review collected in partnership with this hotel
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Helpful?
Thank tracy992
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Tracy992, Thank you for your feedback. Our team work very hard to ensure we provide the best customer service to all our guests everyday and i am glad to hear that we met your expectations during your stay. Tracy992 all our One bedroom apartment do have laundry facility in the room and we also do have complimentary to use...

Brisbane, Australia
Reviewed 1 week ago

I arrived after 10pm on a Sunday night. Reception was closed with no instructions received as to how to get in. I waited downstairs calling the phone for quite a while (there was a message to call the phone out of hours) with no response - it just rung out repeatedly. I was all ready to go over to Oaks...

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Helpful?
Thank Shannon G
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Shannon, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all...

Logan City, Australia
Reviewed 1 week ago

Keep the quality up. Great location,handy to restaurants, secure,friendly staff who are helpful,rooms are clean and all facilities within.Would recommend to anyone looking to visit on holiday or business.

Review collected in partnership with this hotel
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Helpful?
Thank lesritchie
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Lesritchie, It is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Lesricthie, we look forward to welcoming you again here at Quest Townsville. Kind regards, Annabell Javinez Manager

Canberra, Australia
Reviewed 1 week ago via mobile

Stayed for a week long business trip this time. Location, staff, room, cleanliness all first class. Way superior to another Quest establishment I recently stayed at. There is an abundance of restaurants in the street outside and very close to the city Centre itself. Highly recommended.

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Helpful?
Thank Geoff A
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Geoff, Thank you for sharing your great feedback. Quest Townsville team takes pride on ensuring that we provide superior quality, value and service to all our guests. It is a pleasure to hear that you have enjoyed your stay. We look forward to welcoming you back again on your next trip to Townsville. Kind regards, Annabell Javinez General Manager

Brisbane, Australia
Reviewed 1 week ago

Normally stay at another Serviced Appartment group. I will be staying at Quest from now on. Clean, comfortable rooms , great staff and great location! Views over the marina are a winner as well. Highly recomend

Review collected in partnership with this hotel
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Helpful?
Thank MXP54
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear MXP54, Thank you for providing us with your great feedback. It is great to hear that you had a memorable stay with us and thank you for praising our service and recommending us. All the best and we hope to see you soon. Kind regards, Annabell Javinez General Manager

Brisbane, Australia
Reviewed 2 weeks ago

Even though my stay was a brief one, everything about the Quest was top notch. Staff were very pleasant and room was clean and had a brand new kind of feeling to it. I will definitely be staying again upon my return to Townsville next week.

Review collected in partnership with this hotel
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Helpful?
Thank 104oliverc
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear 104oliverc, Thank you for sharing your great comments about your recent stay. Our team takes pride in providing the best product and customer service to all our guests and it is a pleasure to hear that you had a memorable stay with us. We look forward to welcoming you back. Kind regards, Annabell Javinez General Manager

New South Wales, Australia
Reviewed 2 weeks ago via mobile

Have stayed at the at least 6 time and keep coming back. Location great, rooms excellent, service great, rooms spotless, choice of room types for longer stays, good value for money. You don't need a better recommendation than this!!

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Helpful?
Thank Kevin947
QuestTownsville, General Manager at Quest Townsville, responded to this review

Dear Kevin947, It is great to hear that you had a memorable stay with us. We invest a lot of time in effort to train our team to ensure the highest level of personalized service and thank you for providing us with your great feedback. Kevin, we look forward to welcoming you back. Kind regards, Annabell Javinez General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Quest Townsville, the business and extended stay specialists is located in the CBD and heart of the city’s dining precinct. Providing spacious 4.5 star accommodation, with 139 rooms (studio, one and two bedroom apartments) and chargeback facilities available to a variety of restaurants, we take pride in offering you a personalised service, quality accommodation and ensuring you have everything you need for a comfortable stay. ... more   less 

Additional Information about Quest Townsville

Address: 30-34 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $151 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Townsville 3.5*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Agoda, Ctrip TA, Priceline, Booking.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Quest Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Townsville
#5 Family Hotel in Townsville
#9 Business Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Quest Townsville staff and other travellers.
2 questions
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Questions? Get answers from Quest Townsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips given here just in case you're travelling at the same time as me!”
IanB973, 4 Apr 2017 | Read review
“Nothing specific, but upper floors will probably give you a better view of the harbour.”
L615OUalanr, 2 Mar 2017 | Read review
“Has complimentary Wi Fi.”
AussieTourist2208, 22 Feb 2017 | Read review
“All rooms have views”
tripellen, 18 Jan 2017 | Read review
“Ask for a high floor (9th is top floor) for the best views”
889nevilleh, 14 Jan 2017 | Read review
5 of 5
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US$145* /night
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Prices are for 1 room, 2 adults
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