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Townsville Central Hotel

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Townsville Central Hotel
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469 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Reviewed 3 weeks ago

Only stayed one night, room was fine for what we needed (no foxtel but not a big issue for us), hotel quiet at night, good central location close to restaurants. Swimming pool in the carpark, so not great, but we hadn't intended using it anyway.

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1Thank tra231
Melbourne, Australia
Reviewed 4 November 2016

Stayed for one night only - no complaints, everything was perfect and as described. There was an incident in which I got locked in the bathroom due to a dodgy door handle, but we informed reception and the lady was very apologetic, and all was fine. WiFi was a bit spotty, but did not matter as we were only there...

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2Thank Jess G
Reviewed 3 November 2016

This establishment will need to lift its game. We arrived as a group for a weekend stay. First they could not find the bookings. Then when they did they could not find confirmation regarding breakfast. We were warned by a fellow guest that hopefully when we got our room we wouldn't walk into someone else's.... WRONG. Three of us all...

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Thank Ainslie C
Mackay, Australia
Reviewed 1 November 2016

Nice enough for a night or two. The room was clean and mid sized. The TV didn't work but we were only on a night stop. Plenty of cafes and restaurants on the same street and within walking distance. Free parking and friendly staff. Would stay again.

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Thank Sharn R
Melbourne, Australia
Reviewed 29 October 2016 via mobile

We have stayed here previously each year and can say that the restaurant food has improved dramatically with our compliments to the chef who was a lovely man and happy to say hello to us. Unfortunately the TV in our room did not work and finding or phoning the receptionist in the middle of the day was not easy and...

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Thank ausnomadman
Scotland
Reviewed 25 October 2016

Good location in the town. Near to all amenities including eating and drinking emporiums. Handy for supermarkets too. The rooms are light and bright and clean. The staff are friendly and helpful. Situated in a good position for gaining access to and from Rockhampton. Free wifi access. Laundry for guests to use.

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Thank M4zzy
Central-Apt-Group, Guest Relations Manager at Townsville Central Hotel, responded to this review

Dear M4zzy, Thank you for your kind comments regarding your recent stay at Townsville Central Hotel. We are glad that you enjoyed your stay, please keep us in mind if you are ever back in Townsville! Best Regards Guest Relations Manager Central Apartment Group

Cairns
Reviewed 15 October 2016 via mobile

Listen up other hotels!!!! This place was friendly clean and helpful !!! Fantastic breakfast !! Receptionist on both days was outstanding and went beyond to make our stay super comfortable!!!! Awesome value for money!!! We will be staying again😀😀😀

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2Thank Jane U
Central-Apt-Group, Guest Relations Manager at Townsville Central Hotel, responded to this review

Dear Jane, Thank you so much for the lovely feedback! I am very pleased to see that you enjoyed your stay and that you would return - that means a lot to us. Our team works very hard to ensure that the property is looking clean and that all guests receive a high level of customer service at all times....

Reviewed 8 October 2016

Hotel is located on the other side of "The Strand", separated by a bridge. The hotel is located in a street with a number of bas and restaurants. Clean, sufficiently large room with coffee and free WiFi. High value or money

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1Thank Ralf K
Management response:

Dear Ralf, Thank you very much for your kind response. We valued each and every guest feedback and certainly will have this nice feedback convey to the team. We look forward to welcoming you back in near future. Best regards, Management team

Townsville, Australia
Reviewed 1 August 2016

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Thank Z4367KQmichelem
Central-Apt-Group, Guest Relations Manager at Townsville Central Hotel, responded to this review

Brisbane, Australia
Reviewed 26 July 2016 via mobile

This will be a nice modern looking establishment - soon. At the moment it is under renovation and the place is like a construction zone.No carpets in the hallways and the smell of glue is overwhelming. The room i had was very small and not very well appointed. It may pay to give this one a miss until the works...

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Thank Swoop_Northey
Central-Apt-Group, Guest Relations Manager at Townsville Central Hotel, responded to this review

Dear Swoop_Northey, Thank you for your comments regarding your stay with us. You will be pleased to know that the hotel's refurbishment is now complete, with new features including a pool and spa, gym, and renovated rooms & restaurant. We hope to be able to welcome you to our newly upgraded property soon! Best Regards Guest Relations Manager Central Apartment...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Townsville Central Hotel is a 4 star hotel offering stylish accommodation in the heart of the city. Located on vibrant Palmer Street, guests can enjoy a range of dining options at the surrounding cafes, bars and restaurants. Townsville's main shopping mall, Flinders Mall, is close by and there is easy access to the city's entertainment highlights. Centro Bar and Grill is located within the hotel and guests may choose to dine or enjoy a quiet drink. Centro is open for breakfast and dinner. Staying at Townsville Central Hotel also offers access to the popular Strand Park, with a swimming pool, lovely beaches, community art displays and public events. Many of Townsville's attractions are nearby including the beautiful Magnetic Island which is just a short ferry ride from the city. All guests enjoy free: Wi-Fi and on-site parking. Enjoy your stay! ... more   less 

Additional Information about Townsville Central Hotel

Address: 12-14 Palmer St, Townsville, Queensland 4810, Australia (Formerly Ibis Townsville)
Region: Australia > Queensland > Townsville
Price Range: $87 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Townsville Central Hotel 4*
Number of rooms: 117
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Also Known As:
Hotel Accor Townsville
Hotel Style:
#10 Business Hotel in Townsville
#14 Luxury Hotel in Townsville
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Questions & Answers

Questions? Get answers from Townsville Central Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure the lights work”
 of 5 bubbles Z4367KQmichelem, 31 Jul 2016 | Read review
“Regulating air con was an issue as was noise from a guest in another room. Really good value for money easy parking and central to everything.”
 of 5 bubbles 490belindah, 11 Jul 2016 | Read review
“rooms are small but quiet”
 of 5 bubbles keithrobbie, 24 Jun 2016 | Read review
“away from lifts”
 of 5 bubbles Y6996GNkarenw, 19 May 2016 | Read review
“Palmer Street is the future outdoor dining district of Townsville. It's a really convenient location. Let's hope the restaurants improve.”
 of 5 bubbles Garden_Designer43, 10 Jan 2016 | Read review
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