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Heron Island Resort

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Traveller (1460)
Pool & Beach (375)
Room & Suite (179)
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Overview
  • Excellent46%
  • Very good34%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“reef sharks”(129 reviews)
“bird life”(133 reviews)
Paid Internet
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (1,789)
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737
580
181
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76
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737
580
181
94
76
Show reviews that mention
All reviewsthe great barrier reefreef sharksbird lifebird poohigh tidereef roomdive boatlemon sharkssea planenatural beautynesting birdssea liferesearch stationseafood buffetturtle hatchlingsinformation centredive shop
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1 - 5 of 1,668 reviews
Reviewed 2 days ago via mobile

We just love heron island the snorkelling is spectacular and it’s is such an amazing eco experience for kids and adults alike. The accommodation is good (beach suites) and the dive and boat staff are excellent. I did feel that this year the bar and...More

Thank Julie C
Reviewed 1 week ago via mobile

This is a one of a kind place. The ferry ride to get there is somewhat rough and not for the faint of heart. It’s a two and a half hour ride from Gladstone. Many people get sea sick on the boat and the ocean...More

1  Thank rhobru
Reviewed 2 weeks ago via mobile

We had been to many tropical islands like Maldives, Seychelles, Palau, Fiji, Tonga, French Polynesia (Bora Bora, Fakarava, Moorea, Rangiora...), Hawaii, Barbados, Curacao, Bonaire, Phuket & Similan Islands in Thailand, Ishigaki & Okinawa in Japan, even Marsa Alam & Port Ghalib at the Red Sea...More

3  Thank UA-2-million-miler
Response from KarenSweeneyHeronIs, Public Relations Manager at Heron Island ResortResponded 2 weeks ago

Dear UA-2-million-miler, we are thrilled that you found everything above your expectations, especially the coral reef, baby turtles, wildlife and food and that you were very amazed and impressed with Heron Island. Please accept my sincere apology for the issues you had confirming your snorkelling...More

Reviewed 2 weeks ago via mobile

Turtles hatching and nesting, eagle rays leaping into the air make this a sealife paradise. The azure lagoon and fine white sands make this a must visit cay on the Southern Barrier Reef. Disengaged and questionable competence of the service staff tarnishes the experience. Jess...More

2  Thank KyleThomasGimpl
Response from KarenSweeneyHeronIs, Public Relations Manager at Heron Island ResortResponded 2 weeks ago

Thank you KyleThomasGimpl for sharing your appreciation of this 'sealife paradise' which is a 'must visit cay' on the Southern Great Barrier Reef. Since taking over the property there has been a significant overhaul of standards and as our team is committed to a process...More

Reviewed 2 weeks ago

Our room was awesome. The facilities were fine. The food was poor and some of the staff needs training. Getting there by seaplane was awesome. The weather was bad, so the boats could not go out (nobody's fault), but the reef that is immediately accessible...More

Thank kkerrnh
Response from KarenSweeneyHeronIs, Front Office Manager at Heron Island ResortResponded 2 weeks ago

Dear kkerrnh Thank you for your review, we appreciate your positive feedback on the accommodation and the Resort. Our team since taking over the property are committed to a process of continuous improvement so we can deliver the best possible experience for our guests with...More

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Most Booked Properties in Heron Island, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Laundry Service
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$244 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$244 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1460)
Pool & Beach (375)
Room & Suite (179)
Dining (24)
Family and Play Areas (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
LunarNewYear2016
13 September 2017|
AnswerShow all 11 answers
Response from KarenSweeneyHeronIs | Property representative |
Hi LunaNewY snorkelling straight off the beach on Heron Island to explore the wonders of the Great Barrier Reef in the crystal clear blue water where you can swim with turtles, rays, reef sharks and an amazing array of fish... More
0
Votes
pimis2
10 June 2017|
Answer
Response from Rosalind C | Reviewed this property |
You can get the meal package but you need to ask now. It use to be all inclusive.
0
Votes
Vicki D
17 May 2017|
AnswerShow all 6 answers
Response from 115dennisw | Reviewed this property |
My wife gets sick very easily. We both used the motion sickness patch and the ginger tablets. Neither of us got sick at all. I know she would have been sick without the patch.
0
Votes
Room Tips
"Take suites 1-5. The rooms and view are great and your snorkeling gear is complementary"
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"Beachside Suit, tho pricier, is worth it. Right on the beach"
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"Stay somewhere else"
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"We stayed in a Wistari Suite and the air-conditioning worked well. Daily reef tours at low tide are a must."
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