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One&Only Hayman Island

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One&Only Hayman Island
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904 Reviews from our TripAdvisor Community

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There are newer reviews for One&Only Hayman Island
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Showing 819: English reviews
Turramurra, Australia
Reviewed 1 week ago

My wife and I spent a beautiful 5 days away on Hayman Island. this was our second trip since One & only took over the running of the island. In summary this is a "must stay at location". In terms of privacy, this is a great resort. The facilities are fantastic and if you love the gym you will be...

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Thank DaveFaktor
Sydney
Reviewed 1 week ago

Stayed for one night and surprised my partner on our honeymoon. It was amazing a great experience and very personal. Upon arriving the staff was so lovely the lady whom welcomed us was so helpful and was amazing. Started with a message after our breakfast it was so relaxing and we asked for more attention in certain areas and that's...

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Thank AmyJW33
Sydney, Australia
Reviewed 2 weeks ago

My husband and I spent 4 nights at Hayman in early March. We were somewhat nervous after reading reviews, and had prepared ourselves to be disappointed. However, our experience was positive from start to finish. Right from arrival at Hamilton Island airport, where our bags were collected while we waited in the lounge, before boarding the resort's launch for the...

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2Thank Michelle M
Melbourne
Reviewed 2 weeks ago

We are a group of 8 that traveled to Hayman for 5 nights in early February. We have all traveled extensively to many luxury resorts around the world and as a result have an expectation of service levels when paying premium prices. Unfortunately, even before our trip started the One and Only were unhelpful in working with us to try...

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10Thank prana211
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Kimberly, Thank you for reviewing your recent stay at One&Only Hayman Island and for providing such comprehensive feedback on behalf of your travelling companions. I am pleased to hear that you were impressed with the resort’s iconic location, as well as your Pool Access Suite and the Chef’s Table experience. I have noted all your concerns regarding food quality...

Toronto, Canada
Reviewed 2 weeks ago

I wish I hadn't stayed at this resort. Overall the experience was disorganized and extremely disappointing. I have seen One and Only resorts for a while and because of their locations, advertising, and pricing I was expecting something similar in quality to a four seasons or aman. After staying here, I will avoid all other One and Only's since I...

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10Thank GrahamandLuis
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Graham, Thank you for your time reviewing your recent stay at One&Only Hayman Island. I am saddened to hear the many shortfalls experienced during your stay and would appreciate the opportunity to discuss this with you personally. If you would kindly email me at scott.williams@oneandonlyhaymanisland.com. Hope to speak with you soon. Warm regards, Scott Williams

Sydney, Australia
Reviewed 2 weeks ago via mobile

From the moment you arrive at Hamilton island you know your in for a treat. The pilot of the flight will advise you that you need not worry about your bags if you are heading to hayman island and you only need to make yourself known at their desk. As soon as you walk out of the airport and head...

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1Thank courtneymehmet
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Courtney, Thank you for reviewing your recent stays at One&Only Hayman Island and thank you also for having chosen our resort for such as special occasion as it was your wedding celebration! I am thrilled to hear you had a wonderful stay with us and took the opportunity to enjoy your luxurious and well-appointed room, as well as sample...

Annangrove
Reviewed 2 weeks ago

We loved our stay at Hayman Island. From the moment we stepped off they plane we were taken care of. From the welcome party, to the luxury boat transfer, to check in, to the room, to the bar, to the pool, to the beach. We will never forget when we arrived. The food and beverages were a bit pricey but...

Review collected in partnership with this hotel
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Thank nicholasj169
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Nicholas, Thank you for the complimentary review of your recent stay at One&Only Hayman Island. From the luxury yacht transfer and your comfortable room, to enjoying some delicious and innovative cuisine in the resorts restaurants, I am thrilled to hear that you had a perfect stay. It certainly sounds like you had a perfect gateway. Thank you also for...

Helsingborg, Sweden
Reviewed 3 weeks ago

Being met by the professional staff of O&O is the perfect start of a week in paradise. When you arrive slightly off season the service is excellent and you never feel you are in a touristy place. Whatever your interest there is something for every taste.The staff was very attentive as well as all the kakadus entertaining us every breakfast...

Review collected in partnership with this hotel
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Thank Britt B
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Britt, Thank you for providing some feedback following your recent stay at One&Only Hayman Island. I am delighted to hear you found One&Only Hayman Island’s location and natural beauty to be paradise and that you felt welcome and well looked after by all our professional and friendly colleagues at the resort. I hope to welcome you back to One&Only...

Sydney, Australia
Reviewed 3 weeks ago

Our sixth visit and more than likely our last. Since our last visit in late 2015 Hayman is in need of a lot of TLC and a Management with an eye for detail, who can get things done and liaise with guests. The trip over on their new cat ($420 return pp) was nice but the canapés they serve (hommus,...

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8Thank fudgieboy
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Thank you for your comprehensive feedback, it is much appreciated. I am glad to hear that overall, your family had a great time at One&Only Hayman Island, especially due to the friendliness and attentiveness of all our many colleagues at the resort. Thank you also for your comments regarding the various shortfalls experienced during your latest visit. I would appreciate...

Greenvale, AU
Reviewed 3 weeks ago

The resort is looking tired. Due for a refurbisment. Some restaurants were not open. Drinks way over the top. No wonder Aussies prefer Bali as it is better value. Must say that all the staff were extremely friendly.

Review collected in partnership with this hotel
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3Thank Neil A
Scott_Williams_the, General Manager at One&Only Hayman Island, responded to this review

Dear Neil, Thank you for taking some time to provide some feedback, following your recent stay with us. I am pleased to hear you found our many colleagues at the resort to be friendly and professional, however it is disappointing to hear that overall, your stay did not exceed your expectations. I would appreciate the opportunity to discuss with you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
One&Only Hayman Island, in the heart of the Great Barrier Reef presents astonishing natural beauty, restorative peace, indulgence and adventure. Australia's iconic private island resort is located off the coast of Queensland, nestled at the northernmost point of the Whitsunday archipelago, beyond verdant cliffs reaching into endless sky. Within this private island resort, stylish elegance reflects the harmony of nature with beautifully appointed accommodation set against the backdrop of the Coral Sea. Discover endless opportunities to delight the senses in a place where the beauty of nature inspires each day. ... more   less 

Additional Information about One&Only Hayman Island

Address: | Hayman Island Great Barrier Reef, 4801, Australia (Formerly Hayman Great Barrier Reef)
Region: Australia > Queensland > Whitsunday Islands > Hayman Island
Price Range: $735 - $2,176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — One&Only Hayman Island 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hayman Great Barrier Reef Hotel Hayman Island
Hayman Island Hotel
One&Only Hayman Island Great Barrier Reef
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Questions & Answers

Here's what travellers have asked, with answers from One&Only Hayman Island staff and other travellers.
44 questions
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Questions? Get answers from One&Only Hayman Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was on the 3rd floor, great views”
 of 5 bubbles KesFrequentTraveller, 20 Mar 2017 | Read review
“We loved our room on the second floor of the Hayman Wing.”
  • View from second floor Hayman Wing
 of 5 bubbles InTheory, 14 Mar 2017 | Read review
“For an unforgettable experience book a room opening up onto the pool”
 of 5 bubbles DaveFaktor, 13 Mar 2017 | Read review
“Hard to go past a pool suite. The ones on the second and third floors have fabulous views over the pool to the ocean.”
 of 5 bubbles michellemJ6824ZS, 12 Mar 2017 | Read review
“The higher floors of the Hayman wing have beautiful views of the ocean and Hook Island.”
 of 5 bubbles gefsmith, 2 Mar 2017 | Read review
5 of 5