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Crowne Plaza Adelaide

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Crowne Plaza Adelaide
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1,566 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Perth, Australia
Reviewed 13 October 2015

We were in Adelaide for the Australian Masters, and decided to stay a bit longer to enjoy the sites. Check in was efficient, and we were offered an upgrade for an extra charge, which we took, as it gave us a larger room with a balcony. I was happy with our room size, and found it just right for our...

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Helpful?
3Thank Lioness64
Linda C, Front Office Manager at Crowne Plaza Adelaide, responded to this review

Dear Lioness64, Thank you for your review. Your kind words on our staff have been shared with their Department Managers and the individual as we believe happy staff mean happy guests! I am happy to know you were able to enjoy and upgrade in our spacious Deluxe rooms and that our In House Laundry facilities met your needs to a...

Victor Harbor, Australia
Reviewed 12 October 2015

Lovely rooms except the bathroom bins were never emptied from the previous guests, the bathroom floor had hair all over the floor, the shower had white marks left on the floor, im hoping it was left over shampoo/conditioner. Overall i think they must have forgotten to clean the bathroom altogether. The staff were wonderful and friendly. Whilst enjoying a drink...

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Helpful?
1Thank WenTim H
Linda C, Front Office Manager at Crowne Plaza Adelaide, responded to this review

Dear WenTim H, My apologies your stay was not what you expected. Any Vehicle damage claim does go through our insurance company who investigate all factors to come to a resolution. I understand on this occasion it was not what you had hoped, but please rest assure we take the utmost care with all our guests vehicles. If you would...

Port Hope, Canada
Reviewed 11 October 2015

I'm a travel agent, and was fortunate enough to get an agent rate at this property. The location is great, right near one of the many squares, and close to lots of shopping and restaurants. A cab ride from the airport should only be about 20-25 AUD, which was very reasonable. Immediately upon arrival, we were greeted my concierge agent...

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Helpful?
1Thank blynn82
Linda C, Front Office Manager at Crowne Plaza Adelaide, responded to this review

Dear blynn82, Thank you for taking the time to write a review on our Hotel. Being a part of the industry we know what to expect and I am so happy we were able to go above & beyond to make your stay a memorable one. Crowne Plaza Adelaide prides itself on having great staff and Ric is, who we...

Adelaide, Australia
Reviewed 11 October 2015

Great Om, modern bathroom & lovely bar to relax in downstairs. If you have a function at the wine centre nearby you can take a stroll back to your room in minutes. Also very close to great shopping & restaurants in Adelaide. Just the best breakfast pancakes with choice of indoor or outdoor dining - park across the way to...

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Helpful?
Thank Lyn J
Linda C, Front Office Manager at Crowne Plaza Adelaide, responded to this review

Dear Lyn J, WOW! Thank you for your review, you definitely describe Crowne Plaza Adelaide how we envision it be. We are so lucky to have Nature at our door step right in the center of the City, it makes for a perfect view. We look forward to seeing you again soon. Kind Regards, Louise G on behalf of Linda...

Lancashire, UK
Reviewed 11 October 2015

Management take note: The amazingly helpful and wonderful staff got you the five stars. Now on to my review: This is a Crown Plaza so you would expect it to be good and it was. The location is very central, a stone's throw from Rundle Mall, plenty of eateries around on Rundle Street, walking distance to Adelaide Central Market as...

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Helpful?
1Thank Bob_The_Traveller
Linda C, Front Office Manager at Crowne Plaza Adelaide, responded to this review

Dear Bob_The_Traveller, Thank you for your review. Your kind words about our staff have not gone unnoticed and I have shared them with Adah and out team in our Shift briefings. We are truly blessed to be located on the beautiful Hindmarsh Square within the Heart of the East End and so close to all Adelaide has to offer. Having...

Orange County
Reviewed 10 October 2015

I stayed at the Crown Plaza for about a week as the Intercontinental was just too expensive. I was pleased with the hotel and service. It has a good location with easy access to restaurants and supermarkets (both Coles and Woolies). There are also plenty of shopping options within an easy walk. The biggest downside to the hotel is parking....

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Helpful?
Thank Westport53
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Westpoint53, Thank you for your review. It is lovely to know you could enjoy In Room Dinning dinner on one of our balconies and take in the view of Hindmarsh Square. Next time you book why not ask Reception about our Room & Valet Upgrade options! It offers a Deluxe room with Valet parking included. We hope to welcome...

Reviewed 8 October 2015 via mobile

I stayed here as a friend was having celebrations at a nearby pub. I booked the absolute cheapest room I could, and it was above expectations and very clean. The staff were lovely. The site is central. I couldn't connect to wifi properly, but I didn't ask for assistance or try very hard. A great place to stay.

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Helpful?
Thank WineLoverSarah
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear WineLoverSarah, I am really pleased you enjoyed your stay with us and you thought it was a great place to locate yourself to attend your friends celebrations. Thanks so much for making the effort to share your feedback, it is really appreciated. Have a fantastic weekend. Kind regards Linda

Melbourne, Australia
Reviewed 8 October 2015

We enjoyed our stay at the Crown Plaza Hotel Adelaide. The hotel is well situated and close to many places. We enjoyed the comfort of the bed and pillow and were fairly pleased with the healthy choice provided in the buffet breakfast with the made your own juice bar and fruits selection including chia seeds drink. The only minor suggestion...

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Helpful?
Thank Rose D
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Rose D, Thank you for sharing your experience and I have passed on your idea for more vegetables on the hot buffet to our Chef - I think this is a great idea. It is very nice to know you had a comfortable stay and enjoyed our location, it is certainly ideal if you are a keen jogger with...

brisbane
Reviewed 7 October 2015

I visited Crowne just for one night on a business trip. I asked for a quiet room and was given one on the 4th floor with a view of a multi story car park. It was quiet (no street noise) so I was happy, but if you want a better view I would ask for one that looks out over...

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Helpful?
Thank tim3513
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear tim3513, I am very pleased you enjoyed your stay with us and also made use of the vouchers on offer. Thank you for acknowledging the service provided by Steven, you have described him perfectly and I will ensure I personally pass on your great feedback. The pillow menu is something we really are pleased when our guests take advantage...

Reviewed 7 October 2015

Hubby and I wanted a night away for our anniversary and found a great deal through Last Minute at the Crowne Plaza. We booked a base level room with breakfast, however the day before we were due to check in we recieved a phone call offering us an upgrade to a larger room with balcony and valet parking. Safe to...

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Helpful?
Thank Kelly N
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review

Dear Kelly N, Congratulations on your anniversary and I am so glad you made the decision to go with the upgrade the views are great from our Deluxe Rooms. Thank you for sharing your experience and I hope you have a fabulous weekend. Kind regards Linda

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax in the refreshingly modern surrounds of Crowne Plaza Adelaide, a hub for the savvy traveller. Here in the heart of the city, you are only a short walk from many attractions, including Rundle Street's fashion boutiques and lively café culture, Adelaide Oval, National Wine Centre and a pleasant 20 minute journey takes you to the Adelaide Hills Wine region. At the hotel, our welcome is warm and genuine. Whether you are visiting for business or pleasure our friendly team will help you connect with whatever you need. Comfortable guestrooms, some with furnished balconies, offer fast wifi and plenty of space for relaxing or working. You can unwind in the lap pool, enjoy a work-out in our well-equipped fitness centre, and dine indoors or alfresco at Redsalt Restaurant and Bar. Designed to please in so many ways, the multi award-winning IHG Rewards Club delivers ongoing value and real benefits including free Internet, and extended checkout times. From the moment you arrive, everything we offer and everything we do is designed to support your comfort and pleasure. Crowne Plaza Adelaide. Where contemporary style meets urban convenience. ... more   less 

Additional Information about Crowne Plaza Adelaide

Address: 16 Hindmarsh Sq, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $127 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Adelaide 4.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Crowne Plaza Adelaide Hotel Adelaide
Hotel Style:
#1 Spa Hotel in Adelaide
#1 Green Hotel in Adelaide
#4 Romantic Hotel in Adelaide
#4 Business Hotel in Adelaide
#4 Family Hotel in Adelaide
#7 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Adelaide staff and other travellers.
18 questions
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3 months ago
Croydon, Australia
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Whyalla, Australia
4 months ago
Sydney

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Questions? Get answers from Crowne Plaza Adelaide staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the better”
  • The view from the 13th floor
Asherd01, 17 Apr 2017 | Read review
“Join the free members club for benefits like wifi”
Tokyo_Mum, 17 Apr 2017 | Read review
“Our room faced east, and the only prob is that the garbos come early morning”
619Anna55, 16 Apr 2017 | Read review
“Ask for room on a higher floor and park facing.”
Oz-tourist56, 10 Apr 2017 | Read review
“Ask for a room facing Hindmarsh Square to get the best view.”
stevefr0madelaide, 9 Apr 2017 | Read review
5 of 5