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The positive: The manager di generously refund two nights accommodation charges, and the reception staff were reasonably understanding. The negatives: This place is old, our room smelt of chemicals (we did get a room change), the carpets are stained, the beds were uncomfortable, the rooms...More
Response from LaLoftApartments, General Manager at Mansions on PulteneyResponded 5 days ago
Dear BobAnneholiday, Thank you for your feedback. It is disappointing to read you had such a poor experience, especially as our impression on departure was that you were quite happy. We are proud of the service we provide. Our staff would genuinely try to resolve...More
An old and interesting building , very central to everything in the city centre ....and a very short walk to the botanical gardens and the Zoo......Good connections to transport too
The reception , was the most helpful ever , they were totally wonderful
Credit to the staff that they can keep this rubble going... but to rate this as a 3 1/2 star establishment is a stretch...
Someone has tried to modernize the place at some point, tile paint from Bunnings and an Artline pen and stencil is...More
Response from LaLoftApartments, General Manager at Mansions on PulteneyResponded 2 weeks ago
Dear MattHall7, Thank you for your feedback. It is disappointing to read you had such a poor experience. This is not the type of feedback we generally receive from guests. I’m not sure what name your reservation was in. From my inquiries you did not...More
I checked the reviews before booking and noted the complaints about noise. Have to say that we had a serene night without any noise from the road and building works happening around the place. In any case, I think it is unfair to review badly...More
As other reviewers have noted this property is tired. That's not a dealbreaker for me. It's a handy location for my business trips, and the rooms have kitchens which is handy if you are staying for a while. However in the near term I would...More
US$89 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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