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Hotel Richmond

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221 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Bendigo, Australia
Reviewed 25 November 2015

I've reviewed this hotel previously but since I stayed there last I notice that most of the rooms have had a paint job and new curtains etc. When I stayed there last week I had my 'usual' studio room, of a size so much larger than the rooms in any of the European hotels I stayed in last month: large...

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Helpful?
Thank Penelope C
ResManagerHR, Front Office Manager at Hotel Richmond, responded to this review

Thank you so much for your Trip Advisor Comments again Penelope C, We are so glad you enjoy staying at the Hotel Richmond. We are endeavoring to update all of our accommodation rooms and make them have a homely feel and keep them modern and fresh. I am so glad you feel like you are treated as a friend by...

Sydney, Australia
Reviewed 25 November 2015 via mobile

Not a bad place for a business lunch, consistent food and service, but nothing exceptional. Good for a quick business lunch, needs a better wine menu. Had two lunches here in the last fortnight, food is quick and simple, good portion sizes. Best for a casual lunch/dinner.

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Helpful?
Thank Mat C
ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Mat C, We very much appreciate you taking the time to comment on TripAdvisor. We are a small boutique hotel in the centre of Rundle Mall. We have accommodation as well as a small dining room and bar which overlooks the Mall. We are very pleased you have been able to dine with us on 2 separate occassions recently....

Perth
Reviewed 25 November 2015 via mobile

I asked for an early check in and received a very prompt reply, which made me think they were on the ball. When we arrived it was to a very WA pleasant welcome by Michelle at the reception, she was extremely helpful and very informative. The room was clean, bright and tidy with everything we needed. We had our evening...

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Helpful?
Thank kjt573
ResManagerHR, Front Office Manager at Hotel Richmond, responded to this review

Thank you very much for your lovely comments on Trip Advisor kjt573, We are so happy to hear you enjoyed your stay at the Hotel Richmond and enjoyed our facilities that we have in our rooms and in the restaurant. The staff at the Hotel Richmond strive to help in every way we can including early arrival requests (when available)....

Reviewed 25 November 2015 via mobile

Greeted by Michelle who was very helpful. Lovely boutique hotel. Room was clean, fresh and we'll lit. Dining was great, friendly staff and delicious food. Good menu. On checking out once again Michelle was lovely and helpful with information. Would strongly recommend this hotel in Rundle Mall.

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Helpful?
Thank Peta T
ResManagerHR, Front Office Manager at Hotel Richmond, responded to this review

Thank you for your comments on Trip Advisor Peta T, We appreciate people having time to provide feedback and recent stays at the Hotel Richmond. We are so pleased to hear you enjoyed your stay and being able to recommend us to people after your great experience. Thank you again for the comments and we do hope to see you...

Port Lincoln
Reviewed 25 November 2015 via mobile

On the 22nd of November my boyfriend and i stayed at the hotel richmond. The stagg werr fantastic and friendly from the beginning and made sure all our needs were met. The bed was very comfortable and there was spare blankets in the cupboard for us! Only thing was that on that night there was a fair bit of noise...

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Helpful?
Thank Krystal H
ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review

Dear Krystal H, Thank you for your positive feedback on TripAdvisor. We are always pleased to hear our guests enjoyed their stay and that you found our staff and rooms to your satisfaction. We apologise for the noise you experienced but appreciate that you realise it is sometimes beyond our control. We will certainly look into your comment of still...

Adelaide, Australia
Reviewed 24 November 2015

I recently organized an oil & gas industry dinner, which was held at Hotel Richmond. We booked out the entire 1st floor, which was the perfect venue for our Gatsby theme dinner. Throughout the planning and execution stages the functions team was extremely cooperative, supportive & full of good ideas. They went above and beyond to ensure that every detail...

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Helpful?
Thank Alex B
ResManagerHR, Front Office Manager at Hotel Richmond, responded to this review

Thank you for your comments on Trip Advisor AlexB, We are pleased to hear your Gatsby Themed Exclusive was a success and you had an enjoyable experience on the night. We love catering for big events and we feel very happy to hear everything ran smoothly. Our staff in the Hotel Richmond strive to make every function memorable & making...

Adelaide, Australia
Reviewed 23 November 2015

I organised accommodation for my managers at the Hotel Richmond. The room was spacious and clean. The location for the Hotel Richmond is fantastic - CBD with access to all shops, restaurants and cafes. I also booked the function room on Level 2 for our corporate event.. The functions team were extremely accommodating and helpful - no detail was missed,...

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Helpful?
Thank PLJMary
ResManagerHR, Front Office Manager at Hotel Richmond, responded to this review

Thank you so much for your recent Trip Advisor comments PLJMary, We are so please to hear your enjoyed the Hotel Richmond for the venue of your function in the Balcony Room and the Accommodation that was booked for your Managers. It is a great place to hold an event big or small and being able to stay over night...

Sydney, Australia
Reviewed 20 November 2015 via mobile

The hotel is basic with a good central location and is well priced. The cons Staff were not very helpful in general . It took 6 days to clear the deposit charge from card. When I emailed they said banks fault. I travel 250 days a year in hotels and first time six days to remove a pre auth. I...

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Thank BlogBoss
ResManagerHR, Guest Service Agent at Hotel Richmond, responded to this review

Dear BlogBoss, Thank you for your review, we are upset that your bond took six days to return to you. As we explained to you on the phone the refunding of a bond once processed by us (on check-out) is out of our hands and is down to the banks to how long it returns to your account. This was...

Sydney, Australia
Reviewed 9 November 2015

I love this hotel. Its a boutique style hotel right in the heart of the city, ive stayed here twice in the last 2 months both on business. Customer service on both occasions terrific. Got a lovley studio bedroom this time overlooking the mall. It was 34 degree heat today so they had the air conditioning going allready in my...

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Helpful?
Thank Sulky2014
ResManagerHR, Front Office Manager at Hotel Richmond, responded to this review

Thank you for your recent comments on Trip Advisor Sulky2014, We are very pleased to hear you have enjoyed both of your stays at the Hotel Richmond whilst you travelled to Adelaide. It is great to hear our staff have also made them both pleasurable experiences. Selected rooms (like what you stayed in) are quite generous in size and perfect...

Adelaide, Australia
Reviewed 8 November 2015 via mobile

The room was tiny and stuffy, definitely not clean with a filthy bathroom and caked up air vents. Staff cancelled our key cards multiple times. We weren't given a complimentary breakfast as advertised, in fact all they offer is a pack of cereal and shelf milk at $10.00 per person! We were charged 2.50 for one toothbrush! Cheap fixtures and...

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Helpful?
Thank tgotrb
ResManagerHR, Public Relations Manager at Hotel Richmond, responded to this review

Thank you for your recent comments on Google & Trip Advisor tgotrb & brennanm, We wish to apologise for your unsatisfactory experience with us as you have both stated that you were dissatisfied with your 2 night stay at the Hotel Richmond. We are always here to assist with any issues that you may have whilst at the Hotel, in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
First Restaurant at Hotel Richmond
First Restaurant at Hotel Richmond
Cuisines: Australian, Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of the business and shopping district, Hotel Richmond is Adelaide's premier boutique hotel. The effortlessly chic 30 guestrooms and suites feature individual climate control, all about me amenities, en-suite bathrooms and flat-screen televisions. The glamorous restaurant and bar, "first", is a magnet for the cool party crowd. Spherical wire-ball chandeliers cast twinkling light over artwork by local and international artists. The contemporary Australian menu, offers modern dining in chic surrounds. ... more   less 

Additional Information about Hotel Richmond

Address: 128 Rundle Mall, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $107 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Richmond 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Richmond Hotel Adelaide
Hotel Style:
#14 Romantic Hotel in Adelaide
#24 Business Hotel in Adelaide
#26 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Richmond staff and other travellers.
3 questions
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Questions? Get answers from Hotel Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor, south side, rooms are excellent, mine had no neighbours...”
 of 5 bubbles U5251VJstuarth, 1 Nov 2016 | Read review
“Rooms to the back are the absolutely quiet.”
 of 5 bubbles , 14 Sep 2016 | Read review
“Prefer a 2nd or 3rd floor room. Better view to the pedestrian area and much quiter.”
 of 5 bubbles AlexG84, 31 May 2016 | Read review
“Higher the better away from possible bar noise”
 of 5 bubbles oldie_9, 18 May 2016 | Read review
“Ask for one of the few rooms that doesn't have frosted windows”
 of 5 bubbles LyndalC, 28 Apr 2016 | Read review
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