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City Edge Box Hill Apartment Hotel

1 Elland Ave Box Hill, Melbourne, Victoria 3128 Australia
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (34)
Room & Suite (45)
Dining (2)


#82 of 340 Speciality lodging in Melbourne
City Edge Box Hill Apartment Hotel is located in the heart of Box Hill. Every one of the purpose-built apartments boasts the comfort and features that guests have come to expect with the City Edge brand. Close to public transport and centrally situated, the apartment hotel offers 54 apartments, including Accessible Studio Apartments, Studio Apartments, Executive Studio Apartments, Two Bedroom One Bathroom Apartments and Two Bedroom Two Bathrooms Apartments.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Breakfast available
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Meeting rooms
Baggage storage
Secured parking
Car hire
Taxi service
Non-smoking hotel
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Korean
29Reviews1Q+A2Room tips
Traveller rating
  • 7
  • 10
  • 6
  • 1
  • 5
Time of year
Traveller type
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Popular mentions
Dave Peters wrote a review Feb 2021
Melbourne, Australia1 contribution
The whole facility was run down, dirty and just tired looking. Nothing at all like the photos on the website. Rubbish on the front steps, dirty glass front doors, but the main problem was the room. The walls were covered in marks and dirt, but primarily the worst thing was the overwhelming smell of the room. It stank like someone had been chain smoking in there for years and even with the aircon going and balcony door wide open, nothing would dissipate the horrible stench. It was almost enough to make me vomit.
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Date of stay: February 2021Trip type: Travelled as a couple
Aileen Thomas wrote a review Mar 2020
Box Hill, Australia2 contributions
we helped friends booking this accommodation. front staff polite and easygoing to be honest the balcony not clean with food dirt. location convenient but noisy outside. good thing is gave small tips ,get free parking. It is OK for temporarily short trip accommodation.
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Date of stay: November 2019
Sleep Quality
Traveller2120 wrote a review Oct 2019
Launceston, Australia169 contributions80 helpful votes
Stayed here for a night during business travels across Vic. Had chosen this place for location and because it had a washer and dryer. Firstly check in required a bond, as I had paid in full and no mention was made on the extensive contract between myself and the 3rd party website, this was a bit weird... Studio room was very small and tv couldn’t be watched from bed, or from the lounge without some extensive contortionist behaviour. Toilet had faecal remnants from previous guests, and long black hairs in it... Washer is a European washer/dryer combo, no instruction manual, however was and dry took 3 hours... that’s a lot of energy!! On street parking is a nightmare, and I refuse to pay another $15 or so (15% extra on top of accommodation) for a car park suburbia. Car park was almost empty, so I am not the only one thinking this. Anyway, something I rarely say, but I wouldn’t return here again.
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Date of stay: October 2019Trip type: Travelled solo
2 Helpful votes
Response from Poppy H, General Manager at City Edge Box Hill Apartment Hotel
Responded 17 Oct 2019
Dear Valued Guest, Thank you for taking the time to provide your review. I'm very disappointed to read that overall your stay wasn't an enjoyable one, especially the cleanness of the bathroom. I have raised your feedback to our housekeeping team, and I can assure you action has been taken. Regarding the bond, we do mention it on the 3rd party websites, and nowadays most of the hotel will take the bond. I hope you can understand it. And the instruction manuals are put on the kitchen wall in each room, and our staff is pleased to help guest to solve any problems if you need. I apologise again that we didn't meet your expectations and I do hope that you will give us a chance in the future so we can show you the true standard of our hotel. Kind Regards Steven Assistant Manager
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Bj101 wrote a review May 2019
Paris, France79 contributions37 helpful votes
A ‘deposit’ of $100 was demanded even though I had already paid in full. I was assured that this would be returned in a few days. That was a week ago, and I am still waiting. Don’t trust these people, don’t stay here, don’t do business with them. I never will again!
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Date of stay: May 2019Trip type: Travelled as a couple
1 Helpful vote
Amanda wrote a review Mar 2019
25 contributions25 helpful votes
The room was generally spacious. However, it was not very clean - there are dirt on the table, stains on the bed and the kettle was leaking. Overall, a reasonable price for the size of the room but cleanliness can be improved.
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Date of stay: March 2019Trip type: Travelled with friends
2 Helpful votes
US$69 - US$106 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about City Edge Box Hill Apartment Hotel
Which popular attractions are close to City Edge Box Hill Apartment Hotel?
Nearby attractions include Box Hill Town Hall (0.3 km), Box Hill Gardens (0.3 km), and Box Hill Central (0.2 km).
What are some of the property amenities at City Edge Box Hill Apartment Hotel?
Some of the more popular amenities offered include free wifi, airport transportation, and meeting rooms.
Which room amenities are available at City Edge Box Hill Apartment Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at City Edge Box Hill Apartment Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at City Edge Box Hill Apartment Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to City Edge Box Hill Apartment Hotel?
Conveniently located restaurants include Dumpling King Chinese Restaurant, Tien Dat Restaurant, and Indochine Vietnamese Restaurant.
Does City Edge Box Hill Apartment Hotel have an airport shuttle?
Yes, City Edge Box Hill Apartment Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Edge Box Hill Apartment Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does City Edge Box Hill Apartment Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at City Edge Box Hill Apartment Hotel?
The staff speaks multiple languages, including English, Chinese, and Korean.
Are there any historical sites close to City Edge Box Hill Apartment Hotel?
Many travellers enjoy visiting Old Melbourne Gaol (13.8 km), St. Patrick's Cathedral (12.9 km), and Rippon Lea Estate (12.8 km).