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Urban Central

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405 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Melbourne, Australia
Reviewed 6 November 2015 via mobile

Ok, so there were positives and negatives about this place... The staff are always friendly and helpful- really great reception team! Rooms were fine for a hostel- we were lucky to get cool room mates which I guess makes the most of the experience. Electricity point inside your locker and an ac unit in the room. Showers were acceptable -...

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Helpful?
Thank Traveller4698
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your review, I have congratulated the team for their fabulous customer service. Our venue has been very busy with all the wonderful events in Melbourne. As substantiated by our bar who carried out their job in accordance with RSA standards. Our sign at reception requests our guests to write a review on trip advisor and I offer...

Lakes Entrance, Australia
Reviewed 3 November 2015 via mobile

Firstly, we thought this place was alright. Customer service was polite enough, although a bit impersonal. The people staying here were polite, holding doors and lifts open for us. Nice start to the stay, as we were getting ready to go to the Fleetwood Mac concert at rod laver arena. Although this hostel's area is slightly out of the way...

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Helpful?
4Thank Caitlyn H
Jason-GM, General Manager at Urban Central, responded to this review

Dear guest, Thank you for taking the time to provide a review and I sincerely apologise for not supplying satisfactory service during your stay at Urban Central Accommodation. As you will see from the majority of reviews, this is unusual for our venue. The showers should work without issue and there should not be a problem with presentation. After inspection...

Reviewed 1 November 2015 via mobile

Unfortunately the room was dark and no sunlight shine in, my stranger roommates would bring a guy back at night in an ALL GIRLS room, one even cut her hair and left a pile of it on the floor just next to my luggage. Absolutely disgusting never going back again! Book at yr own risk!

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Helpful?
1Thank louisao777
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your review, It is unfortunate that there was no sunshine in your window during your stay this could be due to the time of year and the weather in general. Our staff do their utmost to ensure our guests are respectful of each other. It is deplorable that your room mates seem to have acted untoward and...

Reviewed 29 October 2015 via mobile

sick customer service, cool atmosphere. everything explained clearly... if driving keep in mind they only have 4 spots 10 dollars per day.. otherwise have to pay for parking nearby.but overall awesome place to stay near crown and exhibition center

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Helpful?
1Thank Jamie W
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your kind review, It is imperative that all our guests feel safe while staying here at urban. This is why we have staff around the clock to assist our guests and monitor the venue. Our staff are very proud to have been able to assist you with your stay here in Melbounre. Kind regards, The team at...

Kota Kinabalu, Sabah, Malaysia
Reviewed 29 October 2015 via mobile

The only thing I love about the hostel is that is very safe. Ya need a card for every door access. I feel safe as a female traveler and the room is quite spacious (4 beds dormitory). Everything is organized and hostel staffs are really helpful.

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Helpful?
Thank Vivi_An1989
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your kind review, It is imperative that all our guests feel safe while staying here at urban. This is why we have staff around the clock to assist our guests and monitor the venue. Our staff are very proud to have been able to assist you with your stay here in Melbounre. Kind regards, The team at...

Reviewed 22 October 2015 via mobile

Good hostel accommodation. Free tea/coffee rice/pasta all day. Nice bunk rooms, TV and study space was useful as had an assignment. Travel desk helps with.your Melbourne or great ocean road plans. Bar is lively with nightly events: our night was hot dogs and beer pong! 🍻 😎✈️😜

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Helpful?
1Thank Daniel B
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your kind review, We are so glad that you found our facilities helpful and that you were able to use our study area for your assignment. The crew at “One stop adventures” (our travel desk) go above and beyond to get you the best deals on all your travel plans. For great prices to suit your alcohol...

Bairnsdale
Reviewed 22 October 2015

Urban Central has all your needs covered. If your going with family or just a group of friends there are rooms to suit all your needs and prices nobody can beat. It's a very short walk to all Melbourne main attraction, but once you meet the friendly staff at 334 sports bar you won't feel like or need to go...

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Helpful?
Thank N J
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your lovely review! We also think that our rates are great value for money as we provide free tea, coffee, rice and pasta. There is also a cheap meal most nights as well. Our bar staff are fantastic and offer a great opportunity to socialise and meet people. We are looking forward to welcoming you again. Kind...

Melbourne, Australia
Reviewed 16 October 2015

Sweet location, place is clean, affordable with a real cool atmosphere. Always a free brekky and some cheap dinner! Great for a drink but not a party hostel, for me this place is perfect if you want to work but have a laugh too.

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Helpful?
Thank Pylyp93
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your wonderful review. Our location is one of our greatest assets. Not only are we located around the corner from crown casino we are also minutes away from a variety or restaurants, the south Melbourne market and Albert park, to name a few. Offering value for money is extremely important to us. Free continental breakfast and our...

Brisbane Region, Australia
Reviewed 10 October 2015 via mobile

Booked here via booking.com the same day as we wanted to stay. Easy and affordable. Staff were so friendly. Family room with en suite bathroom was spacious and beautiful. If you wanted to socialise, there was plenty going on; if not, privacy was available too. Free breakfast was basic, but plentiful and access to kitchen was available with ease too....

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Helpful?
Thank Dyros
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your lovely review, We are delighted that you enjoyed staying with us. Great pride goes into preparing all rooms for our guests who have traveled far and wide to experience Melbourne and we want them to feel relaxed and comfortable as they walk into our clean and inviting rooms. We are so glad your children enjoyed 24...

Sydney, Australia
Reviewed 4 October 2015 via mobile

Very happy with our stay at Urban Central. Rooms and bathrooms were clean, friendly staff and a great, central location. Near St Kilda, City, South Melbourne.. Dave at the bar was a legend too, his bar was cool with great prices conpared to other bars in Melbourne.

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Helpful?
Thank helenA597DD
Jason-GM, Front Office Manager at Urban Central, responded to this review

Thank you for your amazing review! We are delighted that our venue exceeded your expectation. We are very lucky to have amazingly friendly and caring staff members. They will go above and beyond to assist our guests and ensure that they discover the best that Melbourne has to offer. Our bar is the social hub of the hostel. We are...

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Amenities

Highlights
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Urban Central is ideally located in Melbourne's vibrant Southbank adjacent to the famous Crown Casino. The city is a 10 minute walk and with public transport on our doorstep, St Kilda is only a 10 minute tram ride away. Shopping around Urban Central is located close to local cafes, shops and the famous South Melbourne Market. If you enjoy good coffee and eateries Southbank restaurants overlooking The Yarra River are 5 min stroll from Urban Central. On the way to visit Port Melbourne beach you could pick up a bargain at Direct Factory Outlet about a 10 minute from our accommodation venue. Stay, Play at Urban Central! ... more   less 

Additional Information about Urban Central

Address: 334 City Road Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $67 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Urban Central 2*
Number of rooms: 100
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Also Known As:
Urban Central Hotel Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Urban Central staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book the 2nd floor if you want quiet, ask for a room with wall air cond. Corner rooms are bigger by far.”
Redbeck06, 28 Jan 2017 | Read review
“Get a room away from City Rd and the freeway if road noise bothers you.”
Ozbob101, 23 Dec 2016 | Read review
“maybe ask for a room not facing the busy motorway outside as sometimes the motorbikes were a little loud.”
P1743DSisabelleg, 4 Dec 2016 | Read review
“I'm sure all rooms are comfortable”
nelsonjacobo11, 28 Mar 2016 | Read review
“If you are three people or more make sure to get a family room, it's cheaper and has it's own TV and bathroom.”
LinaM1997, 21 Jan 2016 | Read review
5 of 5