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Hilton Melbourne South Wharf

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#18 of 157 Hotels in Melbourne
Certificate of Excellence
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Hilton Melbourne South Wharf
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3,246 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Melbourne South Wharf
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Showing 3,134: English reviews
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 April 2015 via mobile

Stayed here few times. Parking 20bucks just opposite of hotel. Nice foyer.room was great.bed n pillows to die for . fantastic sleep. We had lounge access. Nice2relax. We miss a pool n spa. Apart from that, just beautiful.try2get views to city on a high level.worth it

Helpful?
1 Thank Bernie B
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for sharing your feedback with us on Trip Advisor. Wonderful for us to read that you were pleased with your overall experience at Hilton Melbourne South Wharf and we all look forward to welcoming you back to our hotel in the near future. Sincerely, Craig Bonnor General Manager More 

Australia
Level Contributor
98 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 7 April 2015

Returned to stay at Hilton South Wharf after two years and have to say this hotel has lost its wow factor, its tired and looking very average compared to what it use to be. Location is great, you can walk into the city and south bank which will take you 10 min. Lots of restaurants and bars downstairs along the... More 

Helpful?
Thank donny15
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for your review about your stay at Hilton Melbourne South Wharf. I am sorry that you had experienced an 'average' stay on this occasion and that you felt disappointed with the condition of the room furnishings - We have taken your helpful feedback on board and I do appreciate your views. Melbourne's weather can indeed have an adverse... More 

Sydney, Australia
2 reviews
Reviewed 6 April 2015

Frontline staff fabulous...views over Yarra river from some suites also fantastic...but some other areas need attention to detail...including room maintenance and quality and quantity of some furnishings and soft furnishings. Also some systemic communication issues which can leave a guest having to 'find their own way' you will meet many 'lost souls' in limbo in the lift because no-one has... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Margaret B
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to post your review on Trip Advisor. My Management team and I greatly appreciate your valuable feedback and views about your stay, which can only serve to improve our guest experience and overall service. Should you wish to provide us with any further details, please don't hesitate to contact me directly at Hilton Melbourne... More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2015

I've lost count have many times I have stayed here, always good, great location on the river and a short walk to everything in Melbourne (make sure you get a river view room). Staff are excellent and attentive.

Helpful?
1 Thank Paul O
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for your review about your experiences at Hilton Melbourne South Wharf. The team and I appreciate your wonderful feedback and I trust we will have the pleasure and privilege of your return in the not too distant future. Sincerely Craig Bonnor General Manager More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2015

If you are heading to Melbourne to attend an event at the MECC then this is the place to stay. Excellent hotel at a reasonable price and great service and the MECC right next door. Plus the river side entertainment is extending downstream beyond Crown Casino, with plenty of bars and restaurants now lining the riverside right down to Docklands,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Darren W
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to post your review on Trip Advisor following your stay at Hilton Melbourne South Wharf. I was pleased to read that our location was convenient for your stay and please visit us again soon, should your travels bring you back to the area. Sincerely, Craig Bonnor General Manager More 

Sydney, Australia
Level Contributor
116 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 4 April 2015

This hotel is nestled between the DFO outlets and the Melbourne Convention Centre. Within metres and easy walking distance are a handful of cafe's, restaurants along South Wharf that open only for lunch from 12. Then about an easy 10 minute walk is the Crown Casino and Boat Wharf that has more restaurants and bars. My opinion is, if your... More 

Helpful?
Thank TheDinas
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for your review on Trip Advisor and I do hope you will return to stay at Hilton Melbourne South Wharf in the not too distant future. Sincerely, Craig Bonnor General Manager More 

Laguna Beach, California
Level Contributor
103 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 4 April 2015

Stayed at the Hilton as part of a conference. It's connected to the exhibition center. The location is great. There are a lot of good restaurants very close by and a shopping center. There is all a small mini market close by which had a good array of food and drink options. The hotel lobby is plain and dark. The... More 

Helpful?
Thank Moonray1
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to share your feedback with us, following your stay at Hilton Melbourne South Wharf. Whilst I am pleased that you enjoyed various aspects of your stay, I was sorry to note your disappointment with parts of your experience and please be assured we have taken your helpful feedback and comments on board for review.... More 

1 review
Reviewed 3 April 2015

It was our wedding night which I informed them of when booking, i asked them to ensure everything was perfect. It was small things, but they add up to interruptions and annoyances on a night that you want 'Hilton Perfection'. We had a Yarra Suite. It was great. Fabulous views, that could have been improved if one end of the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dion L
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for sharing your review with us following your recent stay at our hotel. We are very grateful that you chose Hilton Melbourne South Wharf to celebrate your Wedding night and congratulations to you and your partner. However, I was naturally quite disappointed to learn of the various issues you encountered during your visit, especially on such a special... More 

Darwin, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 April 2015 via mobile

Checked in last night just past midnight, Jasmine and the duty manager Chirag noticed I was a diamond member and upgraded my gf and I to the 2 bedroom suite on the top floor. They were both really welcoming and made us feel like royalty. Once at our room our breath was taken away, the room was huge and the... More 

Helpful?
Thank Josh F
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for sharing your valuable feedback with us on Trip Advisor and thank you for your loyalty to the Hilton brand as a valued HHonors Diamond Member. We are indeed passionate about delivering exceptional guest experiences and it is gratifying for us to receive your wonderful feedback about your stay. The team and I hope to have the pleasure... More 

Bangkok, Thailand
Level Contributor
78 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 April 2015

Although general theme of interior decoration is plain but nice and unique by using wood as the main feature. The lobby, the room and the bathroom are in perfect condition. The bathroom is especially lovely. The restaurant for breakfast is impressive with high ceiling and a wide selection of food. The kind of food or drink that is intended to... More 

Helpful?
Thank Prasas T
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for sharing your feedback about your stay at Hilton Melbourne South Wharf. I appreciated your comments and am glad that you were pleased with our services and facilities. We all hope to have the pleasure of your return when your travels next bring you back to Melbourne. Sincerely Craig Bonnor General Manager More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more   less 

Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $220 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Hilton EMEA, Agoda, Travelocity, Cheap Tickets, Priceline, Booking.com, Odigeo and Cancelon so you can book your Hilton Melbourne South Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne
Hotel Style:
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#17 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Melbourne South Wharf staff and other travellers.
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Questions? Get answers from Hilton Melbourne South Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going during DFO car park works then ask for a room on the other side!”
 of 5 bubbles 122dreal, 29 Nov 2016 | Read review
“Rooms facing the river get the morning sun and a view of the river”
 of 5 bubbles BillR97, 26 Nov 2016 | Read review
“For best value and most enjoyable experience, select a room with executive lounge access. CBD views are best.”
 of 5 bubbles ahpratt, 25 Nov 2016 | Read review
“Ask for City view room for best views of Melbourne or Bay view for view of Port Phillip Bay”
 of 5 bubbles Bokke1711, 21 Nov 2016 | Read review
“Exec lounge access well worth it”
 of 5 bubbles charles_jackson_uk, 20 Nov 2016 | Read review
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