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Pan Pacific Melbourne

3,896 reviews
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Traveller (1208)
Room & Suite (647)
Dining (76)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wharf”(261 reviews)
“relaxation suite”(86 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Pan Pacific Melbourne
Special Offer: 20% off Summer Escape
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,896)Write a Review
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2,259
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1,111 - 1,115 of 3,755 reviews
Reviewed 6 March 2016

Always stay at this hotel when in Melbourne. Great location and the hotel service is excellent. There is a huge range of quality restaurants within easy walking distance. As are art galleries, concert venues and the wonderful alley ways of Melbourne. The shopping district of...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 246Joseph
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 8 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 6 March 2016 via mobile

I stayed at the Hilton for the second time on a 6 days business trip. The hotel was great and will surely stay there for my next visit. Key points: Location: downtown with easy walking access to restaurants, entertainment, & other festivities. Hotel features: comfortable...More

Thank BusnessTravlr
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 7 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 4 March 2016 via mobile

I was a little worried that we weren't in the city center, but this hotel was so nice that I would definitely stay there again. The decor reminds me of upscale Seattle and the staff is very friendly and helpful. The room was very modern...More

Thank Tara W
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 7 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is...More

Reviewed 4 March 2016

I have stayed at the Hilton in south wharf a few times now. the yarra suite is worth the extra money. Its roomy & has a great view. It feels special & the use of the business club lounge is worth it. The staff are...More

Thank Stacey H
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 7 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is...More

Reviewed 2 March 2016

There is a lot to like in this hotel overall, but since this is a five star hotel both the price and expectations are high, and this influences my three star score. Let us start with the positive. I liked the rooms very much. They...More

1  Thank DavidCV64
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 8 March 2016

Dear Dr. Vincenti, Thank you for taking the time and trouble to post your review in TripAdvisor following your recent stay at Hilton Melbourne South Wharf. Let me start off by saying up front that I sincerely regret the experience falling well short of your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$170 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1208)
Room & Suite (647)
Dining (76)
Pool & Beach (5)
Amenities (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Ryan S
27 December 2017|
AnswerShow all 6 answers
Response from deanlimsg | Reviewed this property |
No pool. I remember the menu wasn't fantastic. Or just typical hotel food. I used ubereats twice- much more variety and there's variety of food after midnight. Competitive pricing vs hotel food too.
0
Votes
Pippin L
21 November 2017|
AnswerShow all 7 answers
Response from Mark T | Reviewed this property |
I am not sure, I did not park there? If it is anything like a lot of other hotels in the area, then it is expensive.
0
Votes
timcool_2000
20 November 2017|
AnswerShow all 6 answers
Response from Mark A | Reviewed this property |
To my understanding it is a one time charge per day if you’re staying in the hotel. No matter how many times you come and go, if you are a guest there is one charge daily.
1
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Room Tips
"No kitchen so don't book if you want to cook in the apartments."
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"Our room was on level 12 with excellent views of the City and River."
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"Get skyline room - well worth it."
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"River View on a middle floor"
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