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Hilton Melbourne South Wharf

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#20 of 159 Hotels in Melbourne
Certificate of Excellence
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Hilton Melbourne South Wharf
Hilton Melbourne South Wharf
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3,527 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Melbourne South Wharf
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Showing 3,405: English reviews
Reviewed 1 November 2015 via mobile

My most recent trip here confirmed all that I liked about the Hilton South Wharf which has become by preferred accommodation for my half-dozen or so trips to Melbourne every year. This hotel could easily sit within the Conrad classification. The standard rooms are perfectly fine and the larger relaxation suite is my favourite; however, I could spend all day...

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Thank Troy W
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the Melbourne Convention...

Sydney, Australia
Reviewed 31 October 2015 via mobile

Organised my work function here. Staff were attentive and very accommodating. We used the Woodside rooms and terrace which was beautifully furnished and great for large groups. Food was delicious and well presented. Drinks very affordable.

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Thank Samantha R
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your work function at Hilton Melbourne South Wharf. We are indeed superbly catered for conference events and I am very pleased to know that you are happy with our facilities. We are truly passionate about delivering exceptional guest experiences and I was delighted to learn of your great satisfaction with our hotel's standard...

Seoul, South Korea
Reviewed 31 October 2015

The location and facility were excellent for staying. I will choose this hotel again if I visit Melbourne. The distance to the conference venue was very close. The shopping mall was also near. Inside restaurant was also cheap and delicious. The breakfast quality was also good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Seong G
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the Melbourne Convention...

Zurich, Switzerland
Reviewed 30 October 2015 via mobile

The hotel was ok but not for what you pay for it. I was there on a business visit and needed wifi which is advertised as FREE on the website. However the Internet is only free in the lobby and for your room you have to pay an additional $25 per day!!! And that for a really weak connection, for...

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Thank Shoshanna149
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting your feedback about your recent stay at Hilton Melbourne South Wharf. I was very sorry to learn that your experience was marred by the temperature in the hotel and our Magic Team. We deeply regret the obvious frustration and disappointment caused. Rest assured our Chief Engineer and Front Office Manager have already addressed your...

Perth, Australia
Reviewed 28 October 2015 via mobile

This hotel always pleases and my latest visit is no exception. I was given an upgrade to a huge suite with living, dining, bedroom, walk in robe and a huge bathroom with shower and separate bath. The room had spectacular views and was very quiet. It's located within the convention centre complex and is the best place to stay to...

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Thank Maritime_Historian
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the Melbourne Conference...

Bunyip, Australia
Reviewed 26 October 2015

Great location and very clean & well apppointed rooms. Slow on checkout due to lack of staff at counter. Good breakfast but expensive for base level ......... Local car parking over night was $40, but very close adjacent to hotel.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Barry C
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. I have noted your comments on your check-out experience and we regret the inconvenience caused. Rest assured...

Singapore, Singapore
Reviewed 26 October 2015

stayed here for a week, view from room was great, location was perfect (5 nins walk to CBD free tram station). Staff was helpful and food quality was excellent. Breakfast was good as well. Really nice hotel, will stay here again.

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Thank Junaid375
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all...

West Hobart
Reviewed 26 October 2015 via mobile

I recently stayed here not knowing what to expect. I chose this hotel as it was next door to the convention centre, where I was attending an event. What a great choice I made! The room was lovely and bathroom was fantastic. I did receive a requested upgrade however was not told this upon check in and missed out on...

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Thank 16yvonned
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the Melbourne Convention...

Sydney, Australia
Reviewed 23 October 2015

I think I was in a bad mood when I checked in to the hotel. The hallways and doors on the way to my room were scuffed and looked a little the worse for wear. The room itself was nice and the location was excellent. I recently hurt my knee so the only exercise I can do is swimming. So...

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Helpful?
Thank Sarah H
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for taking the time to post your feedback following your recent stay. I was very sorry to learn that you encountered some problems with billing. We deeply regret the inconvenience or frustration caused as a result. Rest assured I have shared your important comments with our F&B Manager to address accordingly. I greatly appreciate all your feedback as...

Melbourne, Australia
Reviewed 22 October 2015 via mobile

Fantastic views of Melbourne cbd and yarra river .. it has a nice and welcoming feel when entering the room . The room was 5 star . However it took them up to 2 weeks and said that it can take up to a month sometimes to refund my security bond of $500aud back on to my card .. Was...

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Thank ShiekhArthur
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. I have noted your comments on the security bond and...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more   less 

Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $198 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Agoda, Booking.com, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Melbourne South Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne
Hotel Style:
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Melbourne South Wharf staff and other travellers.
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Questions? Get answers from Hilton Melbourne South Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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