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Pan Pacific Melbourne

3,896 reviews
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Traveller (1208)
Room & Suite (647)
Dining (76)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wharf”(261 reviews)
“relaxation suite”(86 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Pan Pacific Melbourne
Special Offer: 20% off Summer Escape
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,896)Write a Review
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2,259
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991 - 995 of 3,755 reviews
Reviewed 3 May 2016

Spent 2 nights over a weekend here. The room we had was incredible, a really nice view of the city and yarra river. The room service we ordered was really nice, pleased with the food all around. However, extremely disappointed by the service or lack...More

Thank Rose S
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 8 May 2016

Thank you very much for posting your feedback on your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service. However,...More

Reviewed 3 May 2016

This was my 3rd stay with the hotel, and this time booked through a 3rd party booking service. I arrived to find out that Hilton no longer gives points if you book through a booking service, and also provides a discount for Honors members which...More

Thank Leaddog83
Reviewed 3 May 2016

One night stay had it all; room to move, bed huge and pillowy, bathroom with big shower, bath and good mirrors/lights. all amenitites first class. Blackout blind and view awesome!!! We booked a king room- not upgraded to a high floor (we had level 6),...More

Thank Simmoandco
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 7 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 2 May 2016

My wife and I spent a long weekend in Melbourne and this is the place to be. Fantastic views as well as the accomodation. Well done Hilton. They organised a scooter for my wife and made the entire weekend a great enjoyable time.More

Review collected in partnership with Hilton Hotels & Resorts
Thank L1690SDmichaelf
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 7 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 1 May 2016 via mobile

Lovely room with a great view. Extra points for nice, big towels. I was attending an event at the Melbourne Convention & Exhibition Centre and the hotel was right next door. Very convenient. Room for improvement: The lighting in the room is dim. Checkout took...More

Thank ozmel88
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 8 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$170 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1208)
Room & Suite (647)
Dining (76)
Pool & Beach (5)
Amenities (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Ryan S
27 December 2017|
AnswerShow all 6 answers
Response from deanlimsg | Reviewed this property |
No pool. I remember the menu wasn't fantastic. Or just typical hotel food. I used ubereats twice- much more variety and there's variety of food after midnight. Competitive pricing vs hotel food too.
0
Votes
Pippin L
21 November 2017|
AnswerShow all 7 answers
Response from Mark T | Reviewed this property |
I am not sure, I did not park there? If it is anything like a lot of other hotels in the area, then it is expensive.
0
Votes
timcool_2000
20 November 2017|
AnswerShow all 6 answers
Response from Mark A | Reviewed this property |
To my understanding it is a one time charge per day if you’re staying in the hotel. No matter how many times you come and go, if you are a guest there is one charge daily.
1
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Room Tips
"No kitchen so don't book if you want to cook in the apartments."
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"Our room was on level 12 with excellent views of the City and River."
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"Get skyline room - well worth it."
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"River View on a middle floor"
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