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Fraser Place Melbourne

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Fraser Place Melbourne
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857 Reviews from our TripAdvisor Community

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There are newer reviews for Fraser Place Melbourne
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Showing 813: English reviews
Reviewed 15 May 2015

The hotel is tucked away in a ally way. At first it appears a little concerning. But you soon realise its not that bad. The hotel itself is great. The check-in was simple and fast. The only minor down point was that no-one helped to take all our luggage to our room. But that was really the only down point....

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Helpful?
Thank MrViper73
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Mr Viper73, We are delighted to learn of your enjoyable experience following your recent stay at Fraser Place. We are pleased you were comfortable in our accommodation room and you could take advantage of our central location. We look forward to having the opportunity to welcome you again soon. Kind regards,

Perth, Western Australia, Australia
Reviewed 14 May 2015

Stayed here for 6 nights in early October, was a very comfortable stay and the staff were very friendly and nice. We arrived to the hotel at about 7am and the staff were very prompt to clean a room from us so we could check in super early, which we were very pleased with having come of a red eye...

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Helpful?
Thank AshleighK8
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear AshleighK8, Thank you for your kind remarks about our standard of service. We have a commitment to provide our guests with the most exceptional hospitality possible, to make them feel like they are truly welcome and appreciated, and I am glad to see that we succeeded in doing so in your case. Should you wish to stay with us...

Sydney, Australia
Reviewed 13 May 2015 via mobile

Clean, fresh, modern and has everything you need for a great price. Very comfortable bed, nice linen, great shower, lovely soaps. The room service is provided by a third party but was excellent! Only downside would be that it is in a laneway and you get garbage collection noise through the night on that side of the building.

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Helpful?
Thank shelley s
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear shelley s Thank you for choosing to stay with us and sharing your comments with the TripAdvisor community. We are delighted you had an enjoyable experience and you were comfortable in our care. Thank you once again and we look forward to welcoming you back. Kind regards,

Melbourne, Australia
Reviewed 11 May 2015 via mobile

Stayed here last night for business purposes, as i had an early morning meeting and woke up to no hot water! ! I am not impressed and when reported the desk clerk was very unhelpful. She didn't seem to get how upset i was and how important it was that i was prepared for my meeting. I will never stay...

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Helpful?
Thank ShelleyLee20
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Hi ShelleyLee20, Thank you for taking the time to provide feedback feedback on your recent stay. It was great talking to you on the phone and as discussed we look forward to seeing you again soon. Kind regards.

mo31
Reviewed 4 May 2015

Located on the quiet Exploration Lane just off Little Lonsdale street, Fraser Place Melbourne was a great find. I stayed for 9 nights on a mixture of business and travelling. Location is perfect within close walking distance of Melbourne's free city centre trams which allow free travel to almost all of Melbourne's top attractions: Docklands and harbour, Southgate and business...

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2Thank iknowmycoffee
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear mo31, Thank you for choosing to stay with us. We are pleased that you enjoyed your stay, we pride ourselves on our location. I am glad to read that you sampled some of the many delightful restaurants and excellent shopping located so close to our property. I do apologise for the room mix up, I have personally spoken to...

Chiang Mai, Thailand
Reviewed 25 April 2015

Fraser Place in Melbourne. It is in a quiet lane off the main shopping area - and the gastronomic delights of Chinatown. But it is far more more than a location; the hotel is well run with friendly, discreet but helpful staff. The rooms are a good size and well equipped. The freebie soaps etc are high quality, branded products...

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Helpful?
2Thank Wingfield73
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear ricana0261, Thank you for your feedback following your recent experience at Fraser Place. We are delighted you had an enjoyable experience and you were comfortable in our care. Thank you for your recommendations and please do not hesitate to contact us directly for a booking. We look forward to welcoming you back again soon. Kind regards,

Bendigo, Australia
Reviewed 20 April 2015

We have now stated at Fraser Place 5 times and have always been happy with our choice. The location is fantastic, just near Chinatown and very close to the main shopping in the city. Rooms have always been clean with a small kitchenette to allow you to make a cuppa and breakfast before heading out. Bathroom on the small side...

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1Thank CarmenWBendigo
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear CarmenWBendigo, Thank you for sharing your comments following your recent visit at Fraser Place. We are grateful for your loyalty and delighted we could assist in a memorable experience. Thank you for your recommendations and we look forward to welcoming you back again soon. Kind regards,

Newcastle, Australia
Reviewed 16 April 2015

Read mixed reviews about Fraser Place but thought we would give it a go as we normally stay at Docklands which is more expensive. Fraser Place is in a great location - tucked away down Exploration Lane. The staff were great - they couldn't have been more helpful. Sometimes when I read reviews from people that say staff weren't friendly...

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2Thank Lifestylechoice
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Lifestylechoice, Thank you for detailing your feedback following your recent experience at Fraser Place. We are delighted you had an enjoyable experience and you were comfortable in our care. Thank you for your recommendations and we look forward to welcoming you back again soon, please do not hesitate to contact us directly for future bookings on (03)9669 6888 Kind...

Sydney, New South Wales, Australia
Reviewed 16 April 2015

Hotel was great, room was clean and comfortable althought a bit smaller than i thought, staff were friendly and helpful. The only downside is the entrace located at a small laneway makes it a bit hard to find when we arrived. Will definitely stay here again.

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1Thank Astrid H
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear Astrid H, Thank you for your feedback regarding your recent experience at Fraser Place. I am very glad you enjoyed your stay. Please do not hesitate to contact us directly on (03) 9669 6888 for any future bookings. Kind Regards,

Canberra
Reviewed 12 April 2015

This hotel was the best value for a short overnight stay in Melbourne for the Comedy Festival. We selected it on the basis of location in the CBD and appearance online. Encounters with the staff at front desk was a bit hit and miss - always with a smile but sometimes left me wondering whether the staff were competent at...

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1Thank N5221584
Marcus_Packham, General Manager at Fraser Place Melbourne, responded to this review

Dear N5221584, Thank you for choosing to stay with us. We are pleased that you enjoyed the Comedy Festival and the amazing city of Melbourne. We pride ourselves on our location and I am glad to read that you sampled some of the many delightful restaurants and excellent shopping located so close to our property. Regarding our front office, I...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Melbourne's entertainment and business precincts, Fraser Place Melbourne is surrounded by an array of trendy cafes, bars and restaurants and world class shopping. The Regent, Princess and Her Majesty's theatres are all within a short walk from the hotel making it the ideal destination to enjoy Melbourne's rich cultural scene. Exploring the city is a breeze as the hotel is located on the free City Circle tramline. Fraser Place Melbourne encompasses 112 serviced studio apartments in three room types - Deluxe, Executive and Premier each fully equipped with a kitchenette and spacious, modern decor. We invite to you come enjoy our Frasers hospitality ... more   less 

Additional Information about Fraser Place Melbourne

Address: 19 Exploration Lane, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $128 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Place Melbourne 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Fraser Place Melbourne Hotel Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Place Melbourne staff and other travellers.
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Questions? Get answers from Fraser Place Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bathroom is a glass enclosure in the room. The glass is frosted which is fine but it could put some people off if you don't like your shadow being seen in the main area of the room outside the bathroom. ”
 of 5 bubbles davidmartin1977, 13 Nov 2016 | Read review
“light bright and quiet”
 of 5 bubbles diannehs, 9 Nov 2016 | Read review
“All studios same size: only 4 rooms bigger Premier Studio. Surrounded by office buildings average view Bennetts Lane side better”
 of 5 bubbles AussieTraveller-747, 3 Nov 2016 | Read review
“Hot chocolate please”
 of 5 bubbles E3316ZZstephaniep, 4 Oct 2016 | Read review
“Check the cups are clean BEFORE making a cuppa.”
 of 5 bubbles A8720RWandreas, 30 Sep 2016 | Read review
5 of 5
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