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Crown Metropol Melbourne

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#22 of 158 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,600 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Melbourne
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Showing 3,526: English reviews
Sydney, Australia
Reviewed 2 weeks ago

just came back from 3 nights, we are from Sydney a perfect stay for me, husband and our 9 month old baby we stayed in Urban Luxe Room which is a corner room with two floor to ceiling windows. so spacious especially with baby and all the things that come with one $25 per day got us a port-a-cot with...

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Thank Elyce M
Hong Kong, China
Reviewed 2 weeks ago

good services, good facility, in the centre of Melbourne you could get there by skybus from the airport and free tram to there, the room is clean and neat. staffs are so nice and helpful. I spend a morning to swim at the 27/f swimming pool with amazing view of Melbourne city. that was very enjoyable and chill with my...

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Thank p0llylau
Melbourne, Australia
Reviewed 2 weeks ago via mobile

I could not recommend Crown Metropol enough, especially for families. I called the night before and got a $100 discount on accommodation! The staff were so knowledgeable and friendly. I seriously felt wanted and important at Crown Metropol as a guest. Its close to everything and the pool is divine. The room service meals were impeccable and very reasonably priced....

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Thank Paula B
Canberra, Australia
Reviewed 3 weeks ago

Unique style in the room that makes a hotel room, something more than just a hotel room. But the great part of a stay here is that there is so much to do outside the room - 28th floor pool and Spa as well as superb choices of restaurants both in the property but also along the South Bank area...

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Thank merrittmd
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear merrittmd, Thank you for sharing your review on Tripadvisor. It was wonderful to see that your overall stay with us was so enjoyable and you appreciated our contemporary design. With so many great facilities within the hotel and Crown complex, there is no shortage of activities for the family. I hope to welcome you back again soon. Sincerely, Shaun...

Sydney
Reviewed 3 weeks ago

I enjoyed staying at this hotel, it has a small boutique luxe feel to it. This hotel also have a walkway that connects you to the shops/foodcourt at the Crown. Locationwise: I stayed here for a conference at the convention centre, so it was close for this. It is probably a 15 mins or so walk to the CBD area....

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Thank clei
Reviewed 3 weeks ago via mobile

Stayed at the metropol for a short holiday! Was amazed by the staff can do attitude, and nothing was ever trouble. Special mention to Elizabeth on the front desk! She made the check so easy and smooth and in minutes i was in my room. Julie at breakfast at the 28th lounge made breakfast a pleasure! Her friendless and always...

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Thank Adam L
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your excellent review, Adam L. I was pleased to read that you chose to stay at Crown Metropol Melbourne for your short getaway. It was wonderful to note that you found our staff to be helpful, particularly Elizabeth and Julie. We place a high importance on providing exceptional guest service, and I will ensure your compliments are...

Melbourne, Australia
Reviewed 3 weeks ago

Really good clean hotel rooms to stay . Service was a bit difficult at the time but were very helpful The complimentary breakfast was excellent At the time the swimming pool had a lot of chlorine which needed to be controlled Overall great hotel to stay

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Thank Luka898
Reviewed 3 weeks ago via mobile

Booked Crown Metropol as we were celebrating with a special dinner in the city. Hadn't stayed here before but had previously stayed at Crown Towers. Booked online after joining Crown Direct so was able to access a 15% room discount. Booked an Urban Luxe room. Check in was smooth and even though our room wasn't ready for a 2.00pm checkin...

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Thank Michelle D
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Michelle D, Thank you for your review. I am glad to hear you enjoyed your first stay with us at Crown Metropol. Our Urban Luxe rooms are an excellent choice for their fantastic views and spacious layout. Crown Direct is indeed a fantastic way to secure the best available online rate with a guaranteed 15% discount, all year round....

Southbank Victoria
Reviewed 3 weeks ago

I was not happy with the burger i ordered,it was mot tasty at all,no flavor and very dry,i've stayed at the metropol a few times before and i love it but,the food is the only thing i don't like there,one time i ordered a club sandwich and got ham and avocado instead,i was expecting the real club sandwich with chicken...

Review collected in partnership with this hotel
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Thank 812basham
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear 812basham, Thank you for your review. I am sorry to hear about your dining experience. We would be happy to discuss your feedback in more detail. Please feel free to contact our Duty Manager on +61 3 9292 8328. Sincerely, Shaun D’Cruz Executive General Manager Crown Metropol Melbourne

Melbourne, Australia
Reviewed 3 weeks ago

We stayed one night last Sunday as we were going on the Melbourne Tramcar Restaurant that night. This hotel is just across the road from the departure point. Our room on the 15th floor was quite large and very clean, but very bland. It overlooked the Crown carpark roof. It has an open bathroom design which left a lot to...

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Thank phital
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear phital, Thank you for your review. I am sorry to learn that your recent stay did not meet your expectations. Our bathrooms do have a unique open design with Japanese inspired screens for privacy. However, I can certainly understand this may not appeal to everyone. Your comments regarding the shower door were disappointing, and I will ensure this is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $259 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
27 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for either a City View or Beach View. Both are gorgeous.”
 of 5 bubbles Belinda490, 12 Mar 2017 | Read review
“City view room”
 of 5 bubbles clairebrown92, 7 Mar 2017 | Read review
“Great for travelling with baby / children”
 of 5 bubbles elycem2017, 6 Mar 2017 | Read review
“Upper floors have great view of city”
 of 5 bubbles merrittmd, 4 Mar 2017 | Read review
“Ask for a room at the front of the hotel. Rooms at the back over look a car park.”
 of 5 bubbles townsvillian, 27 Feb 2017 | Read review
5 of 5