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Crown Metropol Melbourne

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#26 of 158 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,660 Reviews from our TripAdvisor Community

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Showing 3,586: English reviews
Reviewed 27 March 2016

Really nice hotel. Stayed here a few years ago and it hasn't changed. Staff are very professional and friendly and, of course, in a very good location. Close to transport and an array of restaurants both on site and up and down the the river. Definitely recommend. The only tip I would give is check where to book. We originally...

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2Thank RamblingNT
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for choosing to stay with us again. I was delighted to read that my staff and our location still manage to impress after all these years! Appreciate your recommendation – especially as a regular reviewer on TripAdvisor – and trust it won't be too long before your next trip to Melbourne / Crown Metropol. My contact details are...

Sydney, New South Wales, Australia
Reviewed 27 March 2016

My husband and I enjoyed a kid-free getaway at Crown Metropol this Autumn. The rooms were beautiful and clean with lovely views. The facilities in the property are amazing. We enjoyed dinner and room service from Mr Hive, which is awesome. The Isika Day Spa is the best Day Spa I've been to (and I've been to a few). Rebecca...

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2Thank Janie77688
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your wonderful comments and recommendation, Janie. Autumn is a great time to be in Melbourne, and I was absolutely thrilled to read that you and your husband chose Crown Metropol for your "getaway". Agreed, our location is ideal. You can choose to stay within the complex and enjoy all that Crown has to offer, or jump on...

Melbourne, Victoria, Australia
Reviewed 27 March 2016 via mobile

Great spot in the City. Rooms and services are just brilliant. Clean, well kept and superbly maintained amenities. There is nothing more to ask for. It's a holiday venue without leaving the building. One massive issue I encountered was signage was extremely poor. I didn't use valet carparking. I stupidly entered the carpark where there are signs saying hotel and...

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2Thank Tangle J
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review, we certainly appreciate your feedback. I was so pleased to read that you enjoyed the service, facilities and location of Crown Metropol. With an array of dining, shopping and entertainment options, you certainly don't need to leave the complex (which is perfect for the days when Melbourne's weather is a little unpredictable!). I regret to...

Glasgow, United Kingdom
Reviewed 26 March 2016

This hotel is part of the huge Crown Casino complex and was quite overwhelming due to the amount of activity that surrounded us when we arrived. Check in was quick and efficient but if you are looking for a more sedate stay then I wold not recomend this hotel. Very convenient for accessing restaurants along the river front. The hotel...

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Thank Juniepie250555
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I was pleased to read your comments regarding my reception staff and the convenience of our location. I would like the opportunity to discuss your other comments in greater detail. I appreciate that you may now be back in Glasgow and so it may not be convenient but I can call you straight back once...

Melbourne, Australia
Reviewed 26 March 2016

This is our fifth visit to the beautiful Metropol. As ever the room was beautifully presented and clean and fresh, public areas were immaculate and the hotel smelt like a lovely fresh smell. When ringing through to guest services our name was always used and the room service staff were divine suggesting different foods and allowing us to personalise our...

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3Thank suki7376
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

As a regular guest, your comments regarding the hotel and service from my staff are greatly appreciated. I will be sure to let Rebecca know that she has a fan as well. I would love to meet you both on stay number 6. Please give me a call when you are booked in so I can make sure I am...

Reviewed 26 March 2016

Not often do mothers get some time off to relax and unwind, a few girlfriends and i recently stayed at the metropol, knowing it is of fantastic quality from our last visit, day spa is amazing, you really get what you pay for. all up a wonderful night right in the heart of the city.

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2Thank Itsthelittlethingss
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

I was delighted to read you had chosen Crown Metropol to spend some quality time with your girlfriends. With a young family, it is often difficult to find this time but when you do you want to make sure it is perfect. I was pleased to read that you had a wonderful night and the team at ISIKA Spa helped...

Warrnambool, Australia
Reviewed 26 March 2016 via mobile

I recently stayed one night at Crown Metropol for business (21st floor). Check-in was excellent (as always) and rooms are spacious and spotlessly clean. The pool and fitness centre facilities on the 27th floor are fantastic. Rooms are very quite and well air conditioned. If possible, ask for a high room - views are fantastic. The hotel is close to...

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3Thank Mytravellers
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

I appreciate you taking the time to post this wonderful review. Your review title, "One of the best hotels in Melbourne", is quite the compliment - thank you! I am not sure how regularly you travel down from Warrnambool but would love to catch up on your next visit to thank you. I can be contacted on 61 3 9292...

Cordova, Tennessee
Reviewed 25 March 2016

Very nice hotel with a relaxing beds and clean bathrooms. The maid service always did a great job and we were very relaxed and enjoyed the comfort. The breakfast buffet was also a great way to start the day. It was cook to order eggs or buffet style with so many choices. I enjoy the hotel and will return when...

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2Thank Al944
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review and thrilled you enjoyed your stay. I will be sure to thank the housekeeping team who always do an amazing job. They are the true unsung heroes of any hotel operation. Agreed, there is no better start to the day than a hearty breakfast from Mr Hive and the choices on the buffet are quite...

Melbourne, Australia
Reviewed 25 March 2016

The Metropol was very stylish but also comfortable. This was important as I was visiting for business and an overnight stay can be fraught with issues when you are on a time line. Floor 17 was very quiet - excellent considering it was leading up to the F1 event and the place was packed! Staff friendly and helpful - will...

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2Thank Leanne A
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your kind words, Leanne. It was great to read that you loved the design of our hotel. Credit goes to the Crown Project department and the award-winning team at Bates Smart for the architectural and interior design. Glad to read that the room was quiet and that my team took good care of you. There is a...

Auckland, New Zealand
Reviewed 24 March 2016

Hi there, this was the most confusing experience. My travel agent booked me a room in Crown Plaza and I put address into my GPS and this was the total nightmare. I had no idea that Crown has 3 different hotels listed under the same address - 8 Whiteman St, Southbank VIC 3006, Australia. At first I turned out in...

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Thank Ingelina
CrownResorts, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for taking the time to share your feedback. I was naturally disappointed to hear of your experience and welcome the opportunity to speak to you about this in further detail. Let me apologise for the frustration experienced on this occasion. The three Melbourne Crown hotels - Crown Towers, Crown Metropol and Crown Promenade - share the address of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $252 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Travelocity, Agoda, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#25 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
29 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor to ensure great views,make sure you visit the hot tub and sauna, these weren't promoted and we almost missed them.”
JuleMcS, 25 Apr 2017 | Read review
“All rooms are quiet but I always ask for a high floor anywhere I go”
stephenj192, 22 Apr 2017 | Read review
“The corner room we had was excellent - great views”
CummingDubai, 20 Apr 2017 | Read review
“Check out Level 28!”
andrewsU4172ZL, 17 Apr 2017 | Read review
“Rooms facing East have good views (of the roof top and parking) and get the morning sun”
466DavidW, 15 Apr 2017 | Read review
5 of 5