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Citadines on Bourke Melbourne

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#35 of 157 Hotels in Melbourne
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Citadines on Bourke Melbourne
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1,804 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines on Bourke Melbourne
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Showing 1,733: English reviews
Karratha, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2015

I really enjoyed staying here, it has everything I want for when I travel for university. The room was clean, roomy and bright. The staff were excellent and extended a warm greeting and a smile every time I passed the check-in counter, very genuine. The price was fair too. I will definitely stay here again when I get the chance.

Helpful?
Thank Mandi B
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Mandi B, It is wonderful to read you enjoy staying with us at Citadines on Bourke when you travel to Melbourne. We are also happy to learn that our Guest Service Team made such a positive impression on you, it will be a pleasure to share your comments with our Team members. Thank you Mandi B, we hope to... More 

Wollongong, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 July 2015

Great Location right in the CBD. Rooms a little small but ok. Best part was the bed so comfortable. We left our keys in the room when we checked out without knowing and the hotel called as soon as they noticed if they didnt we would have left back to Sydney without our car keys so a big Thank you.... More 

Helpful?
Thank Darjan P
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Darjan P, Thank you for taking the time to post a review of your time at Citadines on Bourke Melbourne. It is great to read that that you enjoyed our location on Bourke Street and the comfort our Apart’hotel affords. I am so pleased we were able to assist in getting your keys back to you, I will be... More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 July 2015 via mobile

After carefully reviewing the many hotels in Melbourne and not knowing Melbourne at all, we wanted something that was reasonably priced, really nice and in a good location-and we found it!!!!! We booked a city view apartment on the 17th floor which was perfect. It was smaller than what I was expecting, but once settled in, we didn't need anything... More 

Helpful?
1 Thank Brandi117
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Brandi117, Thank you for taking the time to share your Citadines experience with us. We are honoured to read your review of our Apart'hotel, and learn that your first experience was a happy one and we exceeded all your expectations. Our Guest Service Team take great pride in making our guests feel at home by delivering a service that... More 

Perth
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2015 via mobile

We stayed here from the 20 July till 26 July. We arrived after 5pm sometime and check in was fast. Arrived at our room on the 15th floor and we were a bit disappointed as it was a quite simple, nothing flash. The bedroom just had a TV plonked on a stand in the corner and the room was so... More 

Helpful?
Thank KarinaGavPerth
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear KarinaGavPerth, Thank You very much for taking the time to provide your feedback on TripAdvisor. We are thrilled to hear that you found our Guest Service Staff and Housekeeping staff very helpful and friendly during your stay. I am happy our team could assist in moving you to a quiet room for the remainder of your 7 nights stay.... More 

Sydney, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2015

I stayed at the Citadines on Bourke street in Melbourne and I enjoy the room design, the location and the fact that it is like having your own studio in the city. The room was really clean compare to the lobby that it is not really. The studio is well equip and it is a pleasure to enjoy the shower.... More 

Helpful?
1 Thank gerardlb666
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear gerardlb666, Thank you for sharing your Citadines experience with us, we are delighted to read you loved our apartment design and central location. We too love the view of Melbourne's skyline from our executive apartments, it is especially beautiful at night! We hope to welcome you back to Citadines on Bourke Melbourne when you are next in town. Warm... More 

Sydney, Australia
Level Contributor
111 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 26 July 2015

We stayed at Citadines for two nights - a great room on one of the higher floors which was quiet, comfortable and very functional. Blissfully comfortable bed, smart and well planned bathroom and adequate kitchen facilities - not that we ate in much, given the close proximity to fabulous restaurants and cafes! The staff were helpful and efficient and managed... More 

Helpful?
Thank Ittyfrog
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Ittyfrog, Thank you for taking the time to let us know all about your recent stay at Citadines. We are delighted to read you loved your stay and found our Apart'hotel to be perfectly suited for your time in Melbourne. We agree - there are so many delicious restaurants waiting to be explored right on our doorstep! Thank you... More 

Sydney , Australia
Level Contributor
303 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 25 July 2015

Apartment style hotel has everything you need for a stay in Melbourne. Large rooms, very comfortable bed and furniture, good shower, in room iron and ironing board, efficient front desk. It really is ideal for a Melbourne CBD stay if you don't need or want the trimmings of a 5 star hotel ..... it certainly has everything else. Saw quite... More 

Helpful?
1 Thank Michael Y
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Michael Y, Thank you for sharing feedback on your time at Citadines on Bourke Melbourne. It is pleasing to read that you found our serviced apartments to be spacious, well-equipped and comfortable. You are indeed correct, we are proud to host a number of airline crews at our Apart'hotel. We hope if you are ever in Melbourne again you... More 

Florida
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 July 2015

This hotel is located in a central area of Melbourne. It is easily accessible also using public transportation. We had a walking tour of the downtown area; we took the tram around the center of the city, and we had a bus tour of the environs. Melbourne is a spectacular city; the hotel was fine. The rooms were clean. We... More 

Helpful?
Thank hellie69
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear hellie69, Thank you for sharing feedback on your recent stay at Citadines on Bourke. We apologise if your first impression of our Apart'hotel did not meet your expectations but are pleased that you found our central location convenient for exploring Melbourne. It is sounds like you were able to experience many of the sites and landmarks our beautiful city... More 

Bowral, Australia
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 July 2015

Citadines on Bourke is centrally located in the CBD of Melbourne. We stayed for four nights from the 19th - 23rd of July. Staff on arrival were friendly enough and our apartment, an executive suite (1802) was spacious with a sizable living area / kitchenette and a separate bedroom. It was clean and the bed was comfortable. There is also... More 

Helpful?
2 Thank GuitarmanBowral
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear GuitarmanBowral, Thank you very much for taking the time to provide your feedback about your recent stay at Citadines on Bourke Melbourne. I am sorry to hear that you were not able to enjoy a quiet stay for your holiday. Due to our inner city location we do experience outside noise from neighboring streets and there is construction currently... More 

Perth, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 July 2015

The location was ideal for those wanting to shop and eat at some of the best Melbourne eateries! The rooms were well appointment and clean. The staff couldn't be more helpful, they went above and beyond! Would recommend it to anyone!

Helpful?
Thank Denise C
Joanne G, Senior Marketing Manager at Citadines on Bourke Melbourne, responded to this review

Dear Denise C, What wonderful news that you enjoyed your stay with Citadines and in Melbourne, our staff will be pleased to know they contributed to your enjoyable visit, I will be sure to pass your feedback onto them. We hope to see you again when you are next in Melbourne. Warm regards Joanne G Senior Marketing Manager Citadines on... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $154 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#33 Family Hotel in Melbourne
#34 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Citadines on Bourke Melbourne staff and other travellers.
38 questions
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Questions? Get answers from Citadines on Bourke Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are quieter”
 of 5 bubbles NickLanigan, 26 Nov 2016 | Read review
“Experience rooms on the 12th and 17th Floors - both very good.”
 of 5 bubbles rodandmarcie, 20 Nov 2016 | Read review
“Great apartment hotel, close to everything.”
 of 5 bubbles loremipsem, 19 Nov 2016 | Read review
“I can't comment on the actual rooms but the apartment's were excellent”
 of 5 bubbles TriciaM72, 18 Nov 2016 | Read review
“Rooms on lower levels at the front get tram noise”
 of 5 bubbles greglT3745MG, 15 Nov 2016 | Read review
5 of 5
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