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Crowne Plaza Melbourne

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Crowne Plaza Melbourne
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1,335 Reviews from our TripAdvisor Community

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Showing 1,276: English reviews
Hobart, Australia
Reviewed 13 December 2015

Fantastic hotel, clean, spacious, quiet, tram across the road, casino, dfo, restaurants and a food court and lots of shopping all within walking distance, hotel accommodated my request of lower floor, and conjoined rooms for friends on a shopping trip, as good as an apartment, we will be back.

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Helpful?
Thank 500Steph
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Hi 500Steph, Thank you for taking the time to tell us about your recent stay at Crowne Plaza Melbourne. I am very pleased to hear that you could enjoy our central location close to trams, the casino, DFO and various restaurants and shopping nearby. We look forward to welcoming you back to the hotel in the future. Kind Regards, Cameron...

Sydney, Australia
Reviewed 12 December 2015

We often stay in this hotel when on business in Melbourne. It is very convenient with excellent tram service just outside the main entrance, a short walk to the Southern Cross Railway Station and the Melbourne Convention Centre is just across the Yarra River from the hotel. The public areas are very specious. The bar on the same level as...

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Helpful?
Thank NLThompson
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear NLThompson, Thank you for taking the time to tell us about your recent stay at Crowne Plaza Melbourne. Thank you for your kind words regarding our central location, spacious guestrooms and the Lobby Bar, I am very pleased that you had an enjoyable stay with us at the hotel. Myself and the team look forward to welcoming you back...

London
Reviewed 11 December 2015 via mobile

Classic example of a big brand trading in its name and delivering poor current standards. The hotel is run down and really needs modernisation. My room was large but old and shabby looking with a very run down bathroom with nasty yellowing shower curtain. I asked to move rooms and reception told me most of the rooms were like this...

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Helpful?
2Thank Kavirgo
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear Kavirgo, Thank you for taking the time to tell us about your recent experience here at Crowne Plaza Melbourne. We are disappointed to hear that you did not have an enjoyable stay at the hotel, we appreciate your feedback as this helps us make changes for the future. However, thank you for your kind words about our staff, we...

Auckland, New Zealand
Reviewed 11 December 2015

The hotel is located in a great spot - right near the river and the Crown complex. Also on the edge of the free tram service in Melbourne so you can get anywhere you need across town. The rooms ares nice and everything you'd expect in the room. The only downside for me was the noise - not from the...

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Helpful?
Thank Katrina H
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear Katrina H, Thank you for taking the time to tell us about your recent experience at Crowne Plaza Melbourne. I am pleased that you were able to enjoy our central location, the free tram zone starting just outside the hotel is very useful for getting around the city. Thank you for passing on the feedback about the noise as...

Melbourne, Australia
Reviewed 9 December 2015

If you plan to visit Melbourne, you should definitely consider the hotel because of its superb location. The services are outstanding too. However the noise in the river view room really kills the comfortableness at least a bit when trams pass by late in the night.

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Helpful?
Thank raygreyant
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear raygreyant, Thank you for taking the time to tell us about your recent stay with us at Crowne Plaza Melbourne. We are very glad to hear that you had an enjoyable stay and took advantage of our central location and hotel facilities. We love our trams here in Melbourne but we are sorry to hear that they affected your...

Melbourne, Australia
Reviewed 8 December 2015

We had our 10th anniversary and spent a few days in Crowne Plaza, Its located across from the casino and close to all the great restaurants and bars Melbourne has to offer. We stayed in a King size suite and we had a great view of the Yarra. The outdoor pool located on level 3 was very clean and we...

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Helpful?
Thank jimmythescot
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear jimmythescot, Thank you for taking the time to tell us about your recent stay here at Crowne Plaza Melbourne. Congratulations on your 10th anniversary, we are very glad to hear that we could make your celebration memorable. Thank you for your kind words about our location, guest rooms and house keeping team. Thank you for your feedback regarding our...

Queensland, Australia
Reviewed 8 December 2015

We stayed at the Crowne Plaza a few weeks ago for our anniversary and had an amazing time. The hotel is situated close to public transport and only a short walk to the riverside restaurants. The Concierge Matthew was fantastic our whole stay and made us really feel like we were at home. He even managed to get us a...

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Thank Ginny9887
CPMELBMARKETING, Manager at Crowne Plaza Melbourne, responded to this review

Dear Ginny9887, Thank you for taking the time to tell us about your recent stay at Crowne Plaza Melbourne. Happy anniversary, we are so glad to hear that we could make your celebration memorable. Thank you for your kind words about Matthew, we will pass them along. We look forward to welcoming you back to the hotel soon. Kind Regards,...

New South Wales, Australia
Reviewed 1 December 2015 via mobile

I stayed here with my husband while he was here on a business trip. I have rated this hotel in the past but realised I forgot some important information. When booking your room ask for am odd number room these rooms overlook the Yarra even number rooms look over the pool with the majority of the view looking over the...

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Helpful?
Thank Jo P
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Jo P, Thank you so much for your feedback. We are continually striving to improve and feedback such as you have provided, helps us on this journey. Rest assured your comments regarding our staff have been warmly appreciated by our team. Kind regards, Cameron Abbott Hotel Manager

Castle Hill, Australia
Reviewed 1 December 2015

Stayed here with my teenage children for 3 nights. The noise from the Wharf Bar was extremely loud on Friday night, but after mentioning to the Duty Manager on Saturday he very kindly moved us to another room - great service

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Helpful?
Thank Kathryn P
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Kathryn P, Thank you for your feedback regarding your recent visit. I am sorry to note that your evening was inconvenienced. Please let me know when you next look to return, I would be delighted to oversee your booking personally. Kind regards, Cameron Abbott Hotel Manager

New York City, New York
Reviewed 30 November 2015

Hotel is located in the center and in amazing location for work and evening walk around. the staff are really nice and friendly and will go out of there way to help you with all your needs, the building itself can use an upgrade as it feels old and ...

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Helpful?
Thank brucegurfein
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear brucegurfein, Thank you for your feedback. I very much agree, we are indeed located in a wonderful spot, being so close to the Docklands Financial district and from a leisure perspective, being right on top of the Yarra river, allows for some great downtime outside of work. The team and I look forward to seeing you return soon. Kind...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Price Range: $207 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#72 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Melbourne staff and other travellers.
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 707 west side city views and gas fires (I think they were) outside crown casino. On Yarra River at night time when turned on.”
 of 5 bubbles 24PaulH24, 16 Feb 2017 | Read review
“King South Wharf Room - loved it!”
 of 5 bubbles katkeil29, 13 Feb 2017 | Read review
“River View rooms have good views”
 of 5 bubbles broomsmelbourne, 30 Jan 2017 | Read review
“Maybe try the basement for quietness”
 of 5 bubbles gjen2005, 24 Jan 2017 | Read review
“A room overlooking crown or southwarf would be a nice view.”
  • View towards Crown
  • Standard room with a view towards Crown.
 of 5 bubbles KTC3438, 17 Jan 2017 | Read review
5 of 5