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Crowne Plaza Melbourne

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Traveller (559)
Room & Suite (282)
Dining (19)
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Overview
  • Excellent28%
  • Very good46%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“yarra river”(185 reviews)
“great location”(283 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,630)
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Traveller rating
433
694
303
77
49
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433
694
303
77
49
Show reviews that mention
All reviewsyarra rivergreat locationconvention centerlobby bara river view roomacross the bridgetram stopfree tramsouth wharfbusiness hotelvalet parkingshort walkbusiness trippillow menuconcierge staffbit datedspencer street
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371 - 375 of 1,556 reviews
Reviewed 14 November 2016

The hotel is located in a good location, easy to look around on foot or by tram etc. When I checked in, I expected an early check in but was not possible and they told me I had to wait until 3 pm but I...More

Thank kim20111111
Response from Cameron A, General Manager at Crowne Plaza MelbourneResponded 16 November 2016

Dear kim20111111, Thank you for taking the time to tell us about your recent stay here at Crowne Plaza Melbourne. I am pleased to hear that you found our hotel in a good location and easy access to look around Melbourne and the CBD. We...More

Reviewed 13 November 2016 via mobile

Poked this hotel so my partner could attend a conference across the river at the convention centre. The hotel looks like it was built in the 1970s and it has been upgraded since. The layout is interesting with entry at the check in area then...More

Thank tigger2594
Response from Cameron A, General Manager at Crowne Plaza MelbourneResponded 14 November 2016

Dear tigger2594, Thank you for reviewing your stay with us. Whilst a mixed review, I was pleased to read that you found your room a good size and we were close to the Melbourne Convention Centre. We look forward to seeing you again soon. With...More

Reviewed 13 November 2016 via mobile

Travelled to Melbourne staying for 5 nights at Crowne Plaza, Melbourne for a convention. This is an old hotel that is currently undergoing substantial renovations - or at least there is building on the site. The hotel looked aged but it was really nice on...More

Thank Corinne H
Response from Cameron A, General Manager at Crowne Plaza MelbourneResponded 14 November 2016

Dear Corinne H, Thank you for your review. I am delighted to hear that you were impressed with our room service meals. I also very much agree, we are indeed well located and with a tram stop right out the front of the hotel, we...More

Reviewed 12 November 2016

Stayed in the river view King room very comfy bed, good sized bathroom and lovely view. Amazingly quiet and great block out curtains to keep the light out. Had one of the best nights sleep I have had anywhere away from home. A short 2...More

Thank Toni J
Response from Cameron A, General Manager at Crowne Plaza MelbourneResponded 14 November 2016

Dear Toni J, Thank you for your feedback regarding your recent visit. I am delighted to hear that you had a wonderful night’s sleep and found our location very convenient to the Casino and plenitude of restaurants around our location. Thank you for highlighting how...More

Reviewed 12 November 2016 via mobile

Stayed for one night, from check in to check out the whole experience was terrible. Checked in with a group of 4 seperate bookings and all 4 people didn't receive all information regarding checkouts, breakfasts etc. staff were only interested in person who was paying...More

Thank 21,101,984
Response from Cameron A, General Manager at Crowne Plaza MelbourneResponded 14 November 2016

Dear 21101984, Thank you for your feedback. I was disappointed to read your comments regarding your check in experience and welcome the opportunity to discuss further. Please do reach out to me at cameron.abbott@ihg.com as your feedback is very important to me. Kind regards, Cameron...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$118 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#84 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#84 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (559)
Room & Suite (282)
Dining (19)
Pool & Beach (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
lovepooh
17 May 2018|
AnswerShow all 7 answers
Response from Rickie M | Reviewed this property |
5 min walk
0
Votes
antonialivestotravel
22 July 2017|
AnswerShow all 9 answers
Response from Lawrence B | Reviewed this property |
No the lifts aren't. And early check in can be arranged I believe
1
Vote
Daisy A
26 January 2017|
AnswerShow all 10 answers
Response from Emjopage | Reviewed this property |
I'm sorry but only just went to see messages There was a shuttle service. Think it cost about $18 return from the Irport
0
Votes
Room Tips
"the renovated floors, rooms facing the casino precinct"
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"River view is great"
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"River view rooms are best"
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"Avoid at all costs"
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