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BEST WESTERN PLUS The Travel Inn Hotel

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287 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Vancouver
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

Hotel misleads you that breakfast is included. You go to eat the breakfast and there are no prices posted anywhere, no menus, no one tells you, until you check out then they surprise you and charge you for breakfast. Completely disgusting behaviour and against Australia law.

Review collected in partnership with Best Western

Helpful?
Thank perryinvancouver
sbm1, Guest Relations Manager at BEST WESTERN PLUS The Travel Inn Hotel, responded to this review

Dear perryinvancouver, We are sorry to see this review particularly in light of our recent correspondence that established that the deal you chose to book did not include breakfast and that free breakfast was not suggested to you by any of our team. The menu and tariff for breakfast is clearly advertised in the restaurant. However, we do hate to... More 

Melbourne, Australia
1 review
Reviewed 1 week ago

I checked in late on a Sunday afternoon. I had been in transit for the better part of the day and I was exhausted. Much to my delight, there was a lovely young girl working the reception who was extremely friendly and made me feel immediately welcome. Morgan organised everything so that all I had to do was enter the... More 

Helpful?
Thank travelingguy2016
Bright, Australia
Level Contributor
261 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
Reviewed 1 week ago via mobile

Recently only stayed one night not my usual choice of Hotel when I stay in Melbourne but this was close to a function I attended on the night. I was tossing between 3 or a 4 star rating and decided on a 3 because of a group which who were also staying in the Hotel had no consideration for other... More 

Helpful?
Thank Darren S
1 review
Reviewed 2 weeks ago via mobile

The staff here were what really made this hotel stand out among the many I've stayed at. Morgan in particular, as week as Candace and Katie, never failed to make us feel welcome and generally brighten our day when one of them was working. I will definitely be staying here if I'm ever back in Melbourne.

Helpful?
Thank Ben F
Wodonga, australia
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Stayed for two nights and it was great the location is fantastic, the service was great and the rooms were good . The parking is great and you don't get charged extra which is good. Overall great place to stay .

Helpful?
Thank Irene S
Colchester, United Kingdom
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

Hotel is situated on outskirts of city a 20 minute walk from the centre but close to a park and Little Italy and Chinatown for the numerous restaurants and has a 7 eleven shop on the corner. Breakfast was poor with overcooked or reconstituted scrambled eggs, bacon and tomatoes or toast, cereal, fruit, yoghurt or a muffin. Biscuit crumbs were... More 

Helpful?
Thank Avril84
Linton, Australia
1 review
Reviewed 2 weeks ago

The room was excellent, with a comfortable bed, great views from out the front window - of Drummond street townhouse terraces. Breakfast very good also. I would recommend to stay there. There is parking under the building and a lift.

Helpful?
Thank farey2016
Nowra, Australia
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

I have stayed at this Hotel 4 times now and insist to stay here every time I visit Melbourne. The rates are very reasonable with the rooms being spacious and comfortable. The only qualm I would have is that I requested an early check in (even though I acknowledge that they were fully booked the night before) however I didn't... More 

Helpful?
Thank Bronwyn W
Singapore, Singapore
1 review
Reviewed 2 weeks ago

Comfortable, clean and quiet hotel that meets all your needs, whether on business or leisure. Best value for money at this price point. The staff are friendly and go out of their way to make you feel at home. Special thanks to Morgan in the dining room (who really made our day with her smiles everyday), and the staff at... More 

Helpful?
Thank CVHam
Melbourne, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2016 via mobile

Simple hotel all you need for a business stay. Morgan was friendly and very accommodating and looked after our group with check in, breakfast etc. a real asset to the hotel. Location is good in proximity to Lygon st, Fitzroy and plenty of dining options around.

Helpful?
Thank George A

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Staying in Lygon Street

Neighbourhood Profile
Lygon Street
If you want real parmesan, cut from the block, grated over your pasta with a twist of style, this is the place. Until recently, this neighbourhood was home to the notorious ‘Carlton Crew,’ a pseudo mafia who started their day with a local espresso. They are gone, but the espresso still runs strong in this Little Italy which has something for everyone. Starched white tablecloths, candles, pizza the way they do it "back home" and maybe even a bit of amore. The number of gelato choices will leave you in a state of indecision and wide footpaths, big awnings and a sea of packed tables makes this al fresco dining experience a continental buzz. Even if you’re not eating, it’s worth the stroll just for the people-watching, which, of course, is an Italian tradition.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN Travel Inn Melbourne is a boutique hotel accommodation in Carlton, situated close to the Melbourne CBD with only a short stroll to some of Melbourne's famous attractions. ... more   less 

Additional Information about BEST WESTERN PLUS The Travel Inn Hotel

Address: Cnr Grattan & Drummond St | Carlton, Melbourne, Victoria 3053, Australia
Region: Australia > Victoria > Melbourne > Lygon Street
Price Range: $149 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS The Travel Inn Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Plus The Travel Hotel Melbourne
Best Western Melbourne
Hotel Style:
#96 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Travel Inn Hotel staff and other travellers.
3 questions
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Apple Valley, California

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Questions? Get answers from BEST WESTERN PLUS The Travel Inn Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a deluxe room and try to get one that looks over Drummond St”
 of 5 bubbles Ert53, 15 Oct 2016 | Read review
“Rooms at front have large windows for great light and views”
 of 5 bubbles MeredithA47, 23 Sep 2016 | Read review
“Rooms are generally surprisingly quiet for the location, but central courtyard can amplify guest noises.”
 of 5 bubbles ObesaCantavit, 6 Sep 2016 | Read review
“Stay clear of the lifts.”
 of 5 bubbles anthonym47, 23 Aug 2016 | Read review
“Executive rooms are lovely”
 of 5 bubbles Debbie3597, 14 Aug 2016 | Read review
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