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Quality Hotel Batman's Hill on Collins

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Quality Hotel Batman's Hill on Collins
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819 Reviews from our TripAdvisor Community

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Showing 706: English reviews
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Geelong Bellarine, Australia
Reviewed yesterday NEW

We have been going to the vault cafe for dinner for a number of years. Never before have we experienced such poor quality food and expensive wine. The changes that have been made are for the worse, and we will not be going back.

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Helpful?
Thank sue r
Reviewed 4 days ago NEWvia mobile

This hotel helped me out of a hole last night. The place I booked did not answer their phones or door and I was stuck on the street at 11pm in the rain. The man at reception was very pleasant and helpful The room is nice and quiet The room is clean and well equipped. You feel safe and secure...

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Thank Stephen B
Melbourne, Australia
Reviewed 6 days ago NEW

Customer service is good. Came on business trip & only stayed 2 nights. +ve 1. Location 2. Downstairs bar/lobby environment with piano playing after work hours near the bar 3. Small hotel so don't have to wait long for lifts and to get from your room to out the front entrance 4. Been across the street from Southern Cross STN...

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Thank JD002462
Reviewed 1 week ago NEW

For the business or leisure traveler the location is outstanding. Bus from the airport almost to the door. Train station across the road ready to whisk you away to Flemington for the races and the Convention and Exhibition Centre just down the road. Clean rooms and friendly staff. All = great value, which is why we keep coming back

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Thank Matthew H
Perth, Australia
Reviewed 1 week ago NEW

Cheap room, but discovered it was an "economy room". It was just like a box with a cubicle toilet/shore area. Clean and quiet, but not really enough room for two occupants and with no space for suitcases. Staff did assist with carrying suitcase on stairs, but in the "economy room" section you'd need to be able to cope with a...

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Helpful?
Thank Berenice R
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Berenice, thank you very much for your feedback. I am glad to read that our staff has been so helpful! For your next stays, I would suggest to consider our Premium Economy Rooms or our Premiere Rooms, both 4* and with plenty of extra space. We look forward to seeing you again at Batman's Hill. Kind Regards, Federica

Hong Kong
Reviewed 1 week ago

The location of the hotel is unbeatable, which is on the opposite side of a train station, which itself is right next to the terminus of the airport Skybus. The hotel is within the free tram zone area and is close to various tram stops. Check in was a breeze, although the reception was a bit hard to find on...

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Helpful?
Thank AndyKu
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for taking the time to leave us your review. It's fantastic to read that you appreciated so much our service standard. I will pass your comment to the team. We look forward to seeing you again at batman's Hill. Kind regards, Federica

Yarrawonga, Australia
Reviewed 1 week ago via mobile

The staff at the batman are super friendly and helpful. Bar staff doing the happy hour cocktails are fantastic. Rooms are clean and comfortable. Position is great. Would recommend to anyone staying in Melbourne.

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Thank Vanessa B
Reviewed 2 weeks ago

It's accessible to the station, restaurants, shops, and very convenient for me as my client work is nearby. On my last night, the door in my room is not working so they transferred me to a bigger room - premium! Plus I can have my free drinks at the bar.

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Thank Cielo C
Berlin, Germany
Reviewed 4 weeks ago

Very Good Location but only medium Service. Do not book breakfeast. It is less than mediocre. Room was clean but did not have a very comfortable feeling (large room - 3309 but blank walls). Windows should be cleaned from the outside.

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2Thank thomasfydrich0329
Kevin B, General Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you for your review and letting us know about your experience. I am pleased you found us well located; a short stroll from the hotel will get you to all the top Melbourne attractions and the free tram on our door step can take you further a field too. I was sorry to hear you did not rate our...

Newcastle, Australia
Reviewed 4 weeks ago

I booked this Hotel after having stayed previously. Location is excellent- adjacent to Southern Cross Railway where you can also pick up the SkyBus to airport. Free trams around the CBD outside the Hotel. Short walk if you prefer to pubs and restaurants. Rooms were clean, staff extremely friendly. Excellent value for money.

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Thank Joontour64
Kevin B, General Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you so much for your glowing review of our hotel. It was pleasing to hear of the experience you got when interacting with our team, and that that you found our level of cleanliness to your approval. Both are things we aspire too ensure all our guests receive consistently. Please book with me personally on your next stay, so...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of Melbourne CBD, Quality Hotel Batman's Hill on Collins is right opposite the Southern Cross Station and within walking distance of many of the city's best-known attractions. Our modern facilities include a range of 190 convenient and comfortable suites from 20 sq m economy rooms, 28 sq m premiere rooms and fully equipped apartment from 35 sq m studios to 50 sq m 2 bedrooms. A great choice whether it is for short trips or longer-term stays. Function rooms can cater up to 180 guests for either business conferences or private parties. Choose from a variety of wining and dining options at our restaurants and bars, including a $12 daily lunch that is popular with both local Melbournians as well as guests staying at our hotel. Free unlimited data web browsing Wi-Fi and multi-device hi-speed packages available at an extra cost will keep you connected while away from home. ... more   less 

Additional Information about Quality Hotel Batman's Hill on Collins

Address: 623 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $130 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Batman's Hill on Collins 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne
Hotel Style:
#56 Family Hotel in Melbourne
#90 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Batman's Hill on Collins staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Economy room for 5 adults, small but value for money. Only there to sleep!”
 of 5 bubbles Joontour64, 29 Jan 2017 | Read review
“Close to everything”
 of 5 bubbles KayeGustas, 20 Jan 2017 | Read review
“Perhaps a room with views of the street would have a better outlook.”
 of 5 bubbles 874grantj, 2 Jan 2017 | Read review
“no views, TINY rooms, Teensy bathrooms, awful coffee, frozen milk, uncomfortable beds, lumpy pillows, views of brick walls”
 of 5 bubbles 136victoriag, 31 Dec 2016 | Read review
“ROOM 501 without window and had bad house keeping service.”
 of 5 bubbles 175sylvial, 14 Dec 2016 | Read review
5 of 5