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Melbourne Marriott Hotel

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#12 of 156 Hotels in Melbourne
Certificate of Excellence
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Melbourne Marriott Hotel
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1,357 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
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Reviewed yesterday NEW

The Melbourne Marriott was a great experience with great rooms and equally great people. My wife and I felt welcomed the moment we stepped in to check in. The people are outstanding in helping you and asking if they can help. The wait staff was always on the ball, anticipating our needs, and never making us wait. The food in...

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Helpful?
Thank Wayne V
Reviewed yesterday NEWvia mobile

Stayed here for five days and no complaints- everthing it does it does just fine but it's not a high end five star. The room was good and I had breakfast most days which was nice but maybe could have changed a bit each day. Location is good if you want the top end of town.

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Thank Andy B
Lausanne, Switzerland
Reviewed 4 days ago NEWvia mobile

I travel a lot, basically all the time. I usually stay in Marriott hotels. The hotel itself is nice, usual Marriott. But the service is just excellent. Been in at least 20 if not more M hotels, none was even close. Congrats to the staff!

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Thank vikusz11
Cebu City, Philippines
Reviewed 5 days ago NEW

Reception was not aware that we had booked an executive room. The staff was very accommodating and friendly. The concierges were very helpful and gave us very good suggestions. The executive lounge seems a little too small and most of the time rather crowded. The service is very good.

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Helpful?
Thank CebuFritz
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear CebuFritz, I was disappointed to hear of the confusion on arrival when Reception was not aware of your Executive room request, but pleased it was sorted out. Our people do try their best and I was pleased to hear that you found them helpful and friendly. We greatly appreciate receiving feedback and thank you for responding. All the best,...

Penang Island, Malaysia
Reviewed 1 week ago NEW

My family were Marriott Melbourne for a week stay recently. As a whole, the hotel rooms, staffs and utilities are good. Besides that, we are impressed with the hotel staffs services especially the staff person in charge of the Executive Lounge, Miss Lim Min Lee. Even though she is just a trainee but the way she perform her duties and...

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Helpful?
Thank jasonlim2017
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear jasonlim2017, Thank you so much for your kind review and recognition of our team - especially Min in our Executive Lounge. It is truly a pleasure to read and hear the great stories of our "stars", and your feedback will be shared to continue to inspire our people to deliver exceptional customer service. We are delighted you enjoyed your...

Reviewed 1 week ago

I have mixed feelings about the Marriott in Melbourne. First, the good: 1. Except for the server in the bar area (where we waited 30 minutes for a drink and he prioritised other guests over us), all the other staff were exceptional. Examples include the concierge asking us if we needed any help for the weekend while we were waiting...

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Helpful?
1Thank ADAVIDH
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear ADAVIDH, We were most upset to hear that we did not meet your expectations during your recent visit. We would very much like to speak with you personally and would be most appreciative if you could contact our Director of Operations, Raj Kakarla (tel. 9662-3900) at a convenient time. He will be waiting for your call. We look forward...

Brisbane, Australia
Reviewed 1 week ago

Great hotel if you need to be in the CBD during your stay. Rooms are clean and my courtyard room was larger than normal. Overall hotel is clean, modern but feels a little "sterial". Not sure why there was a plague of cockroaches appear in the courtyard area at night (maybe due to heatwave). Ask for a courtyard room that...

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Helpful?
Thank Alan_Metcalfe
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Alan_Metcalfe, Many thanks for your review of our hotel. We do have a pest control company in regularly to check all areas. We have not been aware of any cockroaches in the courtyards but have been aware of a couple of crickets in the garden area. Thank you for bringing it to our attention and we will keep a...

Townsville, Australia
Reviewed 2 weeks ago via mobile

We just spent a few nights in Melbourne and would recommend the Marriott to anyone. The room was clean and well appointed but the service by the staff was wonderful. They were so genuinely friendly and helpful. Not once did and member of the team walk past and not speak. Even to the maintenance man in the lift. Great experience.

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Helpful?
Thank DeniseGreg64
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear DeniseGreg64 Great to hear that you enjoyed your recent visit and that our team was friendly and welcoming. We look forward to seeing you again. With warm wishes, George Varughese General Manager

Phoenix, Arizona
Reviewed 2 weeks ago

My husband and I stayed at the Melbourne Marriott for a week and were very impressed. The rooms were clean, stylish and comfortable and it is located within walking distance of most shops, restaurants and attractions in the central business district. Most impressive was the level of service. From the front desk clerk at check in, to the housekeeping staff,...

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Helpful?
1Thank KJ1096
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear KJ1096, Greetings from the Melbourne Marriott ........ and thank you for posting your review on TripAdvisor. Your appreciation has already been passed on to Daisy, Hector and the early morning Front Desk team. (That first coffee is important!) Hope the tours were interesting and trust you got to see a bit of Melbourne's CBD as well. Glad you got...

Dee Why, Australia
Reviewed 2 weeks ago via mobile

Stayed two nights at the hotel for a business forum, found the service excellent from all the areas. Nice pool, gym was quite small though. Rooms are very spacious, fresh and clean nice sized television. Location central in the city with a taxi rank opposite. Good function room facilities and breakfast buffet great with a nice variety of food.

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Helpful?
Thank Brett G
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Brett G, I was pleased to hear that you enjoyed your 2-night visit with us. We do try hard, so it's very rewarding to hear that our endeavors don't go unnoticed. The space for the gym area is limited but we have done our best and frequently review its location. Hope the business forum went well! Best wishes, George...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Essence on Exhibition
Essence on Exhibition
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and unparalleled service. Boutique in size yet grand in style, our hotel offers the perfect welcome. Our accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets. Additionally, our hotel places you within a short distance from the Melbourne Museum, Royal Exhibition Building and the cultural and culinary extravaganza of Chinatown.For business travelers, we offer on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury hotels at Marriott Melbourne. ... more   less 

Additional Information about Melbourne Marriott Hotel

Address: Corner Exhibition & Lonsdale Streets, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $261 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Melbourne
Melbourne Marriott
Hotel Style:
#10 Family Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#19 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Melbourne Marriott Hotel staff and other travellers.
8 questions
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Los Angeles, California

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Questions? Get answers from Melbourne Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like Higher floors”
 of 5 bubbles jasonlim2017, 15 Feb 2017 | Read review
“Avoid room 208 as it's opposite the lifts and gym”
 of 5 bubbles ADAVIDH, 12 Feb 2017 | Read review
“Courtyard rooms are big but ensure you ask for one that isn't overlooked by the gym”
 of 5 bubbles Alan_Metcalfe, 10 Feb 2017 | Read review
“Ask for a room away from the elevators if going to bed early is your thing.”
 of 5 bubbles W8135YUandyp, 2 Feb 2017 | Read review
“Corner suites are large and sunny”
 of 5 bubbles RashmiS660, 1 Feb 2017 | Read review
5 of 5