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The Swanston Hotel, Grand Mercure

2,589 reviews
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Traveller (297)
Room & Suite (120)
Dining (16)
Overview
  • Excellent26%
  • Very good48%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“the cocoon”(45 reviews)
“great location”(371 reviews)
“soul cafe”(24 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,589)Write a Review
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675
1,162
499
113
66
Show reviews that mention
All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallaccor memberthe heart of the cityvalet parkinga bit tiredbuffet breakfastyour doorsteproom was spacioustram stopstreet noisean upgrade
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1 - 5 of 2,515 reviews
Reviewed yesterday

My home away from home !!!!!! I so look forward to staying at The Swanston each time I have a chance to come to Melbourne. Love the Hotel, love the staff, in fact, I love everything about the Hotel from the moment I arrive till...More

Review collected in partnership with Accorhotels.com
Thank 997MARY
Reviewed 2 days ago

We stayed here for three nights and booked into a Superior City View Room overlooking Swanston Street. The hotel is very centrally located at the corner of Swanston and Little Bourke Streets and therefore very convenient for everything in the CBD and on South Bank....More

Thank brigadier
Reviewed 2 days ago via mobile

I have visited this hotel every December for the last 15years. For the last two years I stayed at another hotel, choosing to return this year because being in the heart of the city (next door to DJ, Myers and Melbourne mall) makes it highly...More

Thank Deborah T
Reviewed 2 days ago

Hotel is conveniently located to many eateries, shops and department stores such as David Jones and Myer. There are many cafes in the vicinity as well, including the acclaimed ones. Some of the eateries are open till late at night and there're a few supermarkets...More

Thank blueroti
Reviewed 3 days ago via mobile

On arrival we were ‘upgraded’ to a room that smelled of stale smoke and must. The carpet looked so filthy we were not going to be able to bring ourselves to walk barefoot on it. After a call, we managed to get a downgraded room...More

Thank t0by1
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Traveller (297)
Room & Suite (120)
Dining (16)
Pool & Beach (4)
Hotel & Grounds (197)
Bathroom (37)
About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$110 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#82 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$110 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#82 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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