We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed here for one night, treated the wife to go to Michael Buble concert. She loved it but not this hotel, it's old, draby,room smelled musty, was in room 650 right next door to the lift which you could hear all night long going up...More
Thank James J
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 5 May 2014
Dear James J,
Thank you for taking the time to write your feedback on Tripadvisor.
Firstly, let me clarify that you stayed at Mercure Welcome Melbourne, and NOT The Swanston Hotel, Grand Mercure. You wrote your review at the incorrect hotel site.
The Mercure Welcome...More
Excellent location for Melbourne cbd activities. Quick check-in, clean room, relatively quiet although you do hear the ding of the trams, comfortable mattress, good shower pressure, convenient luggage storage on check-out day.
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Ann R
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 April 2014
Dear Ann R,
Thank you so much for taking the time to write a positive review about your recent stay. It's greatly appreciated.
We look forward to your return.
Alex Mihardja, Operational Project Manager
US$109 - US$250 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#82 Luxury Hotel in Melbourne
Number of rooms
TripAdvisor is proud to partner with Ctrip TA, Hotels.com, Expedia, Booking.com, Agoda, ACCOR, Hotwire, Travelocity, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Central Business District
Also Known As
The Swanston Hotel, Grand Mercure Hotel Melbourne ,
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.