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03/12/2017 04/12/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    03/12/2017 04/12/2017
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    US$138
    US$118
    SAVE US$20
    US$123
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    Traveller (295)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (367 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,572)
    There are newer reviews for The Swanston Hotel, Grand Mercure
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    1,031 - 1,035 of 2,499 reviews

    Reviewed 29 March 2014

    Fantastic location. Big room, spacious. Staffs are ok although during check-in time there was a little hiccup with the staff saying that my room didn't come with wi-fi but I said I booked through Accor and was clearly told I get wi-fi; she provided me...More

    Thank jsbach_sg
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 31 March 2014

    Dear jsbach_sg, Thank you for your recent patronage and for your time to provide feedback. I am sorry to hear about the confusion with your wi-fi situation, indeed complimentary wi-fi is extended to all of our Accor Le Club Members. I am glad that the...More

    Reviewed 29 March 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Greg A
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 31 March 2014

    More

    Reviewed 28 March 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Joan P
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 31 March 2014

    More

    Reviewed 27 March 2014

    What can I say. If yo stay in the new wing of the hotel probably great. What I stayed in was a dark small dingy room. Clean but falls flat in terms of a hotel stay. Good and clean. Location is center of all that...More

    Thank MelvinFurd68
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

    Dear MelvinFurd68, Thank you for your recent patronage. I was sorry to read that we did not tick all the boxes during your stay but delighted to read that you enjoyed the conevenience location & the cleanliness of the hotel. Feedback such as yours allows...More

    Reviewed 27 March 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank KayeandTerry
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

    More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • US$118 - US$243 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #80 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Booking.com, ACCOR, Hotels.com, Agoda, Hotwire, Cancelon, TripOnline SA, Travelocity, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
    Add Photo Photos
    Traveller (295)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (35)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    Rahul12112
    30 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    bonnie1998
    18 August 2017|
    AnswerShow all 8 answers
    Response from Samuel D | Reviewed this property |
    I think it's better to use UBER than bus.
    1
    Vote
    Google Translation
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Room Tips
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
    "Rooms away from Swanston St would be quieter."
    Read review
    "Speak to staff for advice on choice of room"
    Read review
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