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Fantastic location. Big room, spacious. Staffs are ok although during check-in time there was a little hiccup with the staff saying that my room didn't come with wi-fi but I said I booked through Accor and was clearly told I get wi-fi; she provided me...More
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 31 March 2014
Thank you for your recent patronage and for your time to provide feedback.
I am sorry to hear about the confusion with your wi-fi situation, indeed complimentary wi-fi is extended to all of our Accor Le Club Members. I am glad that the...More
What can I say. If yo stay in the new wing of the hotel probably great. What I stayed in was a dark small dingy room. Clean but falls flat in terms of a hotel stay. Good and clean. Location is center of all that...More
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014
Thank you for your recent patronage. I was sorry to read that we did not tick all the boxes during your stay but delighted to read that you enjoyed the conevenience location & the cleanliness of the hotel. Feedback such as yours allows...More
US$118 - US$243 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#50 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#80 Luxury Hotel in Melbourne
Number of rooms
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Central Business District
Also Known As
The Swanston Hotel, Grand Mercure Hotel Melbourne ,
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.