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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$128
          US$120
          US$128
          US$120
          US$128
          US$119
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Mercure Welcome Melbourne
          4,169 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,384 reviews
          #60 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          771 reviews
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          Mantra City Central
          688 reviews
          #93 of 159 hotels in Melbourne
           
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,483)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,061 - 1,065 of 2,483 reviews

          Reviewed 1 December 2013

          More

          Review collected in partnership with Accorhotels.com
          Thank Kotuku123
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 2 December 2013

          More

          Reviewed 28 November 2013

          More

          Review collected in partnership with Accorhotels.com
          Thank PinkBowAngel
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 November 2013

          More

          Reviewed 26 November 2013

          More

          Review collected in partnership with Accorhotels.com
          Thank Roddever
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 28 November 2013

          More

          Reviewed 23 November 2013

          To say it clearly: the hotel is located centrally, which is the biggest advantage. Everything else I experienced in this hotel was very much average, maybe the breakfast is worth to be mentioned extra. The front desk has to be mentioned as well, but only...More

          Thank Matthias L
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 25 November 2013

          Dear Matthias L, Thank you for your feedback. It seems we were a little "hit and miss" during your visit back in December 2012. I am dissappointed to read your comments on our staff as we pride ourselves on our friendly and helpful staff. I...More

          Reviewed 16 November 2013

          We had a great trip staying at The Swanston Hotel. It was right in the heart of the city and perfect for a couple of days in Melbourne. It was a stone's throw to everything and surrounded by great shops, cafes, entertainment and all that...More

          Review collected in partnership with Accorhotels.com
          Thank jo_chapman73
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 18 November 2013

          Dear jo_chapman73, Thank you for your review. I am glad that you enjoyed your stay with us & our staff made a good impression on you. We look forward to having you back in the near future. Kind regards, Alex Mihardja, Operational Project Manager, The...More

          Mercure Welcome Melbourne
          4,169 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,384 reviews
          #60 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          771 reviews
          #41 of 159 hotels in Melbourne
           
          Mantra City Central
          688 reviews
          #93 of 159 hotels in Melbourne
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$105 - US$206 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Ctrip TA, Expedia, Cheap Tickets, Hotwire, Travelocity, TripOnline SA, Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
          Add Photo Photos
          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          4,169 reviews
          .04 km away
           
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          .23 km away
           
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          18 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
          "Request 13th floor or higher so you don’t get the street noise"
          Read review
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