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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$147
          US$113
          SAVE US$34
          US$147
          US$113
          SAVE US$34
          US$147
          US$113
          SAVE US$34
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          Mercure Welcome Melbourne
          4,176 reviews
          #104 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          773 reviews
          #42 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,392 reviews
          #63 of 159 hotels in Melbourne
           
          Mantra City Central
          700 reviews
          #93 of 159 hotels in Melbourne
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (2,487)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,071 - 1,075 of 2,418 reviews

          Reviewed 14 November 2013

          First impression of the hotel - ok. First impression of the room - ok. When we book into a 4 and a half star hotel, the impression gotta be better than ok. Positive - big room, location, prompt house keeping service. Negative - tired, dull...More

          Thank Florence Y
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 18 November 2013

          Dear Florence Y, Thank you for your feedback. Whilst we are a 100% non-smoking hotel, unfortunately some guests do choose to disregard this and continue to smoke. When we are made aware of this, our procedure is to send a staff member to the floor...More

          Reviewed 13 November 2013

          More

          Review collected in partnership with Accorhotels.com
          Thank Miles B
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 18 November 2013

          More

          Reviewed 13 November 2013

          More

          Review collected in partnership with Accorhotels.com
          1  Thank emerging_lotus
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 18 November 2013

          More

          Reviewed 12 November 2013

          Was given a room in the second floor facing a wall of a car park. There was constant smell of cigarette smoke from car park. I stayed with my family for ten days in July but for some reason this trip was the worst.More

          Review collected in partnership with Accorhotels.com
          Thank Ramu R
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 13 November 2013

          Dear Ramu, Thank you for your review. Whilst we are a 100% non-smoking hotel, unfortunately some guests do choose to disregard this and continue to smoke. Should you have advised us at the time I can assure you we would have done everything possible to...More

          Reviewed 12 November 2013

          Review collected in partnership with Accorhotels.com
          Thank Phil S
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 13 November 2013

          More

          Mercure Welcome Melbourne
          4,176 reviews
          #104 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
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          #42 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,392 reviews
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          700 reviews
          #93 of 159 hotels in Melbourne
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$106 - US$201 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #76 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Ctrip TA, ACCOR, Travelocity, Hotwire, Expedia, Hotels.com, Cheap Tickets, Booking.com, TripOnline SA, Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
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          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
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          tease the imagination long after you’ve put your weary
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          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          4,176 reviews
          .04 km away
           
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          773 reviews
          .23 km away
           
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          18 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
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