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All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallthe heart of the citya bit tiredvalet parkingbuffet breakfastyour doorsteproom was spaciousstreet noisetram stopan upgradepublic transport
Our room was basic but spacious, clean and comfy - all that we needed for our 3 night stay. Location great - as well as China Town, the tram stops and shops, the Melbourne Information Centre was within walking distance with AAT Kings tour buses...More
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 April 2014
It's great to see such positive comments from a Contributor. We're pleased your stay with us was fantastic.
The location of the hotel would have been one of the greatest advantages of your stay. As you mentioned you are in the centre of...More
Fantastic location. Big room, spacious. Staffs are ok although during check-in time there was a little hiccup with the staff saying that my room didn't come with wi-fi but I said I booked through Accor and was clearly told I get wi-fi; she provided me...More
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 31 March 2014
Thank you for your recent patronage and for your time to provide feedback.
I am sorry to hear about the confusion with your wi-fi situation, indeed complimentary wi-fi is extended to all of our Accor Le Club Members. I am glad that the...More
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet... More
The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet, its 45aud a day but you can retrieve the car from the valet as many times as you want. Just that they require a 30min advance notice. I believe that the place that the valet parks the car is the same as the place you have to self park. However, you can drive to the hotel and drop off your belongings first then go to the car park. The valet allowed me to do that with no additional charge. Hope this helps!