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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$128
          US$118
          Great Deal
          US$120
          US$120
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          Mercure Welcome Melbourne
          4,169 reviews
          #105 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,387 reviews
          #61 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          771 reviews
          #42 of 159 hotels in Melbourne
           
          Mantra City Central
          688 reviews
          #93 of 159 hotels in Melbourne
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (2,483)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,091 - 1,095 of 2,483 reviews

          Reviewed 17 October 2013

          Pros: Train station right across the hotel with 7-11 close-by. Chinatown within 1min. Cons: Room was big but dated. Could hear noise from the street. Poor spread for breakfast. Lack of clear signs directing to which hotel as the building composes of two hotels under...More

          Thank Jay J
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

          Hi Jay, Thank you for your review. Very much appreciated. Hopefully we will have the opportunity of accommodating you again in the future. Kind regards, Alex Mihardja, Operational Project Manager, The Swanston Hotel, Grand Mercure.

          Reviewed 16 October 2013

          More

          Review collected in partnership with Accorhotels.com
          Thank Pam O
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

          More

          Reviewed 15 October 2013

          More

          Review collected in partnership with Accorhotels.com
          Thank Terri C
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

          More

          Reviewed 14 October 2013

          Got a up graded to room with separate bedroom,lounge and a large bathroom plus got a late check out at no extra cost.Buffet breakfast was good value at $16 (there was a special on).staff all very helpful and friendly.Cocoon bar/resturant very nice.there is also a...More

          Thank didee62
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

          Dear Didee62, Thank you very much for your great review & I am delighted to hear that you enjoyed every aspects of your stay with us. WE look forward to seeing you again. Kind regards, Alex Mihardja, Operational Project Manager, The Swanston Hotel, Grand Mercure

          Reviewed 13 October 2013

          We stayed here for my husband's birthday. It is in a good location but we were a bit disappointed in the rooms. Our room was big however it was quite dated and needed a renovation, the bathroom was old and the carpet was stained. The...More

          Thank Pinkstarz77
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

          Dear Pinkstarz77, Always great to hear reviews from one of the top Contributors. I am sorry tho hear that your room did not live up to your expectations for the special occasion. Should you have advised the Manager on Duty at that time, we would've...More

          Mercure Welcome Melbourne
          4,169 reviews
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          Mantra City Central
          688 reviews
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$105 - US$205 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #75 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Hotwire, Expedia, Cheap Tickets, Travelocity, Ctrip TA, Booking.com, Hotels.com, TripOnline SA, Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor
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          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          .04 km away
           
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          .23 km away
           
          Nearby Restaurants
          Rice paper
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          8bit
          102 reviews
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          Cocoon Bar
          87 reviews
          .02 km away
          Mekong
          238 reviews
          .06 km away
          Nearby Attractions
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          18 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
          "Request 13th floor or higher so you don’t get the street noise"
          Read review
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