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Mercure Welcome Melbourne

265 Little Bourke St, Melbourne, Victoria 3000, Australia
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • City Circle Tram
    0.2 km
  • 3 star hotel
  • Free Wifi
Reviewed 2 days ago
Everything you need
We asked for twin beds, which I think made the room look bigger... more
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4,003 Reviews from our TripAdvisor Community

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Showing 3,802: English reviews
Reviewed 2 days ago NEWvia mobile

I selected this hotel due to its central location. It is literally two doors down from Myer/David Jones. It was great to be so close to the shops and also China Town. The room was small but adequate and it was clean and comfortable. The towels were quite thin. The hallways were narrow and a bit worn looking. Reception wasn't...

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Thank coralhill
Moree, Australia
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank 212waynei
Reviewed 2 days ago NEWvia mobile

We asked for twin beds, which I think made the room look bigger. Tea and coffee supplies, a fridge and normal toiletries you'd expect. Luggage room, concierge services and front desk all too willing to help with great tips. Professional, friendly and consistently helpful service. Two entrances which made it easier to access- depending on where you were. Building was...

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Thank Alice R
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Alice R, We truly appreciate your feedback and happy to read of your experiences whilst staying with us. We look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

Lower Hutt, New Zealand
Reviewed 3 days ago NEWvia mobile

My teen daughter and I booked here for four nights while we attended the Australian Open. On arrival from a very early international flight, we were warmly greeted by a lovely female staff member (sorry, didn't catch her name but was on desk duty Tuesday 17th at 10:00 am). She promised to see if she could arrange early access to...

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Thank Jane P
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Jane P, Thank you very much for your detailed review. I'll be sure to pass on your kind words to Annie whom checked you in at the front desk. I'll be sure to pass on your compliments & constructive feedback to our relevant Department Heads and we look forward to welcoming you back in the future. Sincerely, Alex Mihardja...

Wellington
Reviewed 3 days ago NEW

Conveniently situated to free circular tram and access to Skybus but Shuttle cheaper to airport especially with 20% discount cards available. walking distance to MSG Next to Myers, great food court. Room comfortable, reasonably priced, Staff efficient and helpful, would recommend. Walking distance to MCG and Etihad stadium.

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Thank 177bryanf
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear 177bryanf, The location of the hotel would have been one of the greatest advantages of your stay. As you mentioned you are in the centre of the city with all tourist attractions and shopping at your doorstep. We look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

Muscat, Oman
Reviewed 5 days ago NEW

This hotel is located centrally for easy access to everything. Rooms are small but cosy, and reasonably well appointed. Breakfast was fine but there are lots of great places to go nearby and enjoy the delights of Melbourne cuisine so I wouldn't recommend the breakfast option. It is a little far from the Southern Cross Station if you have a...

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Thank Maksmum
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Maksmum, Thank you for your time in sharing your recent experience. I am sure that your experience and recommendations are appreciated by fellow travellers to Melbourne. Sincerely, Alex Mihardja Operational Project Manager

Reviewed 1 week ago via mobile

Me and my friends stayed here for 4 nights. All staff was friendly and very knowledgable. They were flexible and gave excellent customer service and complementary free stuff. Room was clean, a little bit small but great value for what you paid for. The hotel was close to everything. The facilities were pretty good, although a pool would make it...

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Thank Nico S
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Nico S, Thank you for sharing your positive feedback. We look forward to welcoming you back on your next visit. Sincerely, Alex Mihardja Operational Project Manager

Reviewed 1 week ago via mobile

Although in a great location the room was very small for the price that we payed. concierge woman incorrectly booked our skybus transfer and wouldnt reconciliate insisting on arguing with me that she was in the right and being very rude, resulting in us having to book a last minute uber and nearly missing our aiport transfer. Was also told...

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Thank Tia M
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Tia M, I am saddened to read of your encounter with one of our employees and the inconveniences experienced, please accept our sincere apologies. Rest assured that I have personally addressed your concerns to our Front Office Manager, whom in turn will speak with the relevant team member to ensure the incident remains isolated. Please do not hesitate to...

Tasmania, Australia
Reviewed 1 week ago via mobile

I purchased a Superior King Room for 2 x adults and 1 x child. The 2nd adult was actually my 16 yr old son. I believed the $170 wotif price was for an extra bed (my bad) but it was just existing bedding - $40 extra for a roll out. This would have been fine except that the king bed...

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Thank Carolyn S
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Carolyn S, Please accept my apology about the experience you had whilst with us. We wish for every guest to have an enjoyable stay and unfortunately this was not the case with you. You have indicated that you will not stay again and for this I am truly sorry. If I can restore your faith in us in the...

Catania, Italy
Reviewed 2 weeks ago via mobile

My boyfriend and I just spent 7 nights in this hotel. Although the position of the hotel is great (it is not only in the centre of Melbourne - close to lots of gorgeous cathedrals, many heritage sites, restaurants, shops and so on), the hotel itself needs some improvements: - our room was very small and the furniture was definitely...

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Thank Flu90
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Flu90, We are sorry to read that you didn't have an enjoyable stay with us. Appreciate you sharing your concerns. Sincerely, Alex Mihardja Operational Project Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $120 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is better”
 of 5 bubbles 885vandaa, 22 Dec 2016 | Read review
“Go to another hotel.”
 of 5 bubbles oscar3008, 18 Dec 2016 | Read review
“Ask for a room at the back of the hotel away from the lifts.”
 of 5 bubbles 355missj, 15 Dec 2016 | Read review
“Don't stay on the high floors at the Welcome Mercure.”
 of 5 bubbles dalekidd, 11 Dec 2016 | Read review
“Rooms at different hotels would provide you with the opportunity to not waste your money and have a better time”
 of 5 bubbles joshj843, 8 Dec 2016 | Read review
5 of 5