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Mercure Welcome Melbourne

Agoda.comUS$80*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$80*
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US$81*
US$81*
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Mercure Welcome Melbourne
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4,145 Reviews from our TripAdvisor Community

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Sydney, Australia
Reviewed yesterday NEW

I stayed at the Mercure Welcome Melbourne hotel in May 2017 in a Superior room on level 11. I paid extra for a better quality room with wifi. Positives - it was a large room with a clean bathroom Negatives - stain on carpet, television had no reception, view out window of a brick wall, slow wifi, lift/room key was...

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Helpful?
Thank Bamboo333
Dhaka
HOTEL’S FAVOURITE REVIEW
Reviewed 19 April 2017

The hotel is in the middle of the vibrant Swanston Street. The location is excellent for a traveler. A tram stop is just outside the hotel. Varieties of restaurants and convenience stores are nearby and walking distance. Flinder street station is just 5 minutes walking. Victoria market and Old Melbourne Gaol can be accessed by foot. Chinatown is opposite to...

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Helpful?
Thank Abeer71
About Hotel's Favourite Review
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Abeer71, Thank you very much for sharing your positive experience during your recent stay with us. Couldn't be happier that you enjoyed all aspects of your stay with us. Appreciate your recommendation and we look forward to welcoming you back soon. Sincerely, Alex Mihardja Operational Project Manager

Sydney, Australia
Reviewed 3 days ago NEW

this hotel is in he heart of Melbourne there are trams outside the front door . also plenty of food out lets to dine at . we enjoyed the food the ordered at will use this hotel the net time we visit Melbourne

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Helpful?
Thank hylan610
Asheville, North Carolina
Reviewed 4 days ago NEW

Good location - Melbourne's Chinatown. Easy walking distance to shopping, Queen Victoria Market. Very friendly staff. Helpful concierge, and porters, and front desk. Ask for a room away from the elevator, at least 4 rooms on each floor are way too close!

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Shelley E
Napier, New Zealand
Reviewed 6 days ago NEW

Situated right in Chinatown and mere feet from major shopping opportunities, which is great. The rooms? Smallish, somewhat old and tired but just about adequate. Staff were very pleasant and helpful. Quiet at night and the beds were comfortable. Fantastic power shower although the cubicle and bathroom was on the small side. Parking is awkward in Melbourne CBD but the...

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Helpful?
Thank Paul S
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Paul S, Thank you for your recent patronage. I am sorry to read that we did not tick all the boxes during your stay. Feedback such as yours allows us to identify areas of improvement and I thank you again for providing a review. Sincerely, Alex Mihardja Operational Project Manager

Berkshire, United Kingdom
Reviewed 1 week ago

Accessible to all things I needed in Melbourne. Staff were very friendly and helpful. Nice bar area to be able to sit and relax in which I needed as was travelling by myself. Easy access to trams. Right in the heart of the city centre and near the main stations within walking distane

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Helpful?
Thank 19rose
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear 19rose, Thank you for the review. How great to read that you enjoyed all . We look forward to see you again and for you to have another enjoyable stay. Sincerely, Alex Mihardja Operational Project Manager

Brisbane, Australia
Reviewed 1 week ago

Location was great, close to all shopping and public transport. The rooms were clean and tidy, reception staff were wonderful - bonus bottle of bubbly and box of chocolates for my birthday - will be happy to return.

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Helpful?
Thank Sinfathisar
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Sinfathisar, Thank you for sharing your positive experience after your recent stay with us. Very pleased to read that our team was able to helped you celebrate your birthday. Your kind words are appreciated and we look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

Reviewed 1 week ago via mobile

We stayed two nights at Mercure Welcome which is based in the heart of Melbourne CBD, within walking distance of most locations and close to the tram line it's well situated for a Melbourne stay. We found the room to be sufficient, neither amazing nor terrible. The walls are thin and noise travels - once we were asleep it wasn't...

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Helpful?
Thank Ian C
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Ian C, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel. I apologize for the inconveniences experienced and appreciate your kind words on our staff. We look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

Reviewed 1 week ago

Well priced, centrally located, efficient service. Would rate higher but it has the slowest wifi of any hotel I think I have visited for years. I bought a bottle of wine but found it had a cork. I rang reception and they ran up a corkscrew to open it. Good service. Place is a bit old but it's serviceable.

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Helpful?
Thank Brett C
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Brett C, We appreciate your time in providing a review after your recent stay with us. I am sorry that we didn't tick all the boxes, but appreciate you highlighting the areas we do well & we look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

Auckland, New Zealand
Reviewed 1 week ago

We arrived at the hotel early intending to drop off our bags as we knew check in wasn't until 2pm however the lady at the service desk advised us our room was ready and we could go straight up to the room. We had a couple of things to sort out for a stay later in the year and they...

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Helpful?
Thank vincefamily2003
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear vincefamily2003, Thank you so much for taking the time to write a positive review about our staff after your recent stay. I'll be sure to pass on your kind words &observation to them. We are so happy that we are now your preferred hotel to stay whilst in Melbourne and we hope to see you again soon. Sincerely, Alex...

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $108 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different hotel”
Bamboo333, 26 May 2017 | Read review
“we were on the 12 floor. but had no problems”
hylan610, 24 May 2017 | Read review
“Very helpful concierge - Chris”
526shelleye, 23 May 2017 | Read review
“Ask for a larger shower if possible.”
neils245, 14 May 2017 | Read review
“Room 513 and all around had no traffic noise.”
13christ, 9 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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