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Mercure Welcome Melbourne

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Mercure Welcome Melbourne
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4,033 Reviews from our TripAdvisor Community

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Showing 3,830: English reviews
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Adelaide Hills, Australia
Reviewed 2 days ago NEW

Hotel is located close to shops and restaurants, and tram services are available on all main streets surrounding. Staff are friendly and are available 24 hours. The water pressure is great as is the temperature. Comfortable bed allowing a good nights sleep, aided by nice thick walls and windows, so outside noise is almost no existent. The only noise is...

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Thank Bridgewaterboy
Perth, Australia
Reviewed 2 days ago NEW

The hotel staff were efficient and the conference facilities good for our meeting. However the new tiling in my bathroom hhad smears of sealant they had not been cleaned up. Also there was only one double power point behind the fridge to power fridge , kettle and anything else like my computer. No desk lamp and overall lighting was dim....

Review collected in partnership with Accorhotels.com
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Thank timlucyc
Sydney
Reviewed 3 days ago NEW

Was here last August & decided to stay again because of its great location. Rooms are fairly small but quite comfortable. Basically somewhere to sleep but be central to everything. Had breakfast last time which was pretty substantial but gave it a miss this trip

Review collected in partnership with Accorhotels.com
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Thank Eve B
Reviewed 5 days ago NEW

The hotel location is vey good but make sure your room is away from the lifts as they are very noisy. The hotel is aware of the issue (read other reviews). Rooms are small and a bit dated but generally o.k.

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Thank Gary E
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Gary E, Thank you for sharing your feedback and sincere apologies for the inconveniences experienced. On your future stays with us, please let us know of your preference to be allocated a room far-away from the lifts & we shall endeavour to accommodate your request. Sincerely, Alex Mihardja Operational Project Manager

Hamilton, United Kingdom
Reviewed 1 week ago via mobile

Many selling point of this hotel is location. Price for this is also reasonable compared to others, but that doesn't mean it has to feel worn out and tired. Room felt a bit like a cell with painted breeze block walls. Fridge was also very noisy. Staff were friendly and efficient enough. We stayed here for 2 nights, just about...

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Thank rossd1909
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear rossd1909, Thank you for your recent patronage. Feedback such as yours allows us to identify areas of improvement and I thank you again for providing a review. Sincerely, Alex Mihardja Operational Project Manager

Wroclaw, Poland
Reviewed 1 week ago

The only advantage of this hotel is its location. Even though described as mid-budget hotel for business travellers, being heavy business traveller who spends more than 50% of its time on the road I really disagree with it being marked as good for business as it has a lot of cons: - thin walls and very bad door isolation -...

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Thank Przem0C
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Przem0C, Thank you once again to raise your concerns on this forum, as well as on TrustYou. I have responded to your concerns in detail through the other forum. Once again thank you for your feedback. Regards, Alex Mihardja Operational Project Manager

Dunedin, New Zealand
Reviewed 1 week ago

Hotel was in a great location, within walking distance of a lot of the city's major attractions. Hotel itself was well-kept and had everything you needed. Staff at reception were friendly and helpful when asked questions.

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Thank Jcheshy5
Brisbane, Australia
Reviewed 1 week ago

Solo traveler in Melbourne for the Tennis a great place to stay used two of the restaurants great room trams to the tennis were very accessible staff more than helpful a very enjoyable stay, all in all so close to all I needed

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Thank Mrswong35
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Mrswong35, Thank you for sharing your review. Very pleased to read that you enjoy your stay with us and found our location to be convenient to your needs. We look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

Hobart, Australia
Reviewed 1 week ago via mobile

Enjoyed our stay at Mercure. Room small but comfortable, clean. Beds great and we had really comfortable sleeps. Nice bathroom. Breakfast is delicious and so much to choose from; fruits, cereals, yoghurt, eggs anyway, bacon, sausages, tomato, fried rice, juice, cappucino machine, different bread for toasts. Very central. Definitely stay again.

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Thank dancingdebbie2014
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear dancingdebbie2014, Very pleased to read that you enjoyed your stay with us. We hope your next visit would be as comfortable as your previous one. Sincerely, Alex Mihardja Operational Project Manager

Hobart, Tasmania, Australia
Reviewed 2 weeks ago

Needed an easy, comfortable place to stay for 1 night only. This hotel is in a great position in the CBD. The hotel is within the main central city shopping area. There are lots of restaurants & entertainment close by. Very comfortable room & QUIET!

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Thank Andrew Q
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Andrew Q, We would love to welcome you back and thank you for your positive review. Sincerely, Alex Mihardja Operational Project Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $120 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from elevator rooms”
 of 5 bubbles Bridgewaterboy, 25 Feb 2017 | Read review
“8th floor very quiet”
 of 5 bubbles Mrswong35, 16 Feb 2017 | Read review
“Request a room that does not have interconnecting doors”
 of 5 bubbles 482andyw, 13 Feb 2017 | Read review
“There are no good rooms in this hotel - Keep looking.”
  • If you bend over vanity don't bang your head on glass shelf, I did.
  • Alley View
  • They don't make them like this anymore
  • More pipes
  • Can't get your paint brush in, that's alright, just paint around it.
  • Travel light, this is all you get.
  • More bed space than floor space
  • That industrial basement look
 of 5 bubbles MarcWGoulburn, 28 Jan 2017 | Read review
“was on 8th floor, no noise, no view (was not wanting a view anyway)”
 of 5 bubbles O8137OKjanicem, 27 Jan 2017 | Read review
5 of 5