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Mercure Welcome Melbourne

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Mercure Welcome Melbourne
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3,996 Reviews from our TripAdvisor Community

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Showing 3,796: English reviews
Brisbane, Australia
Reviewed 21 March 2013

Cannot fault the location and accessibility to surrounding areas however for a couple dollars more you can experience quality customer service and facilities at other hotels close by; this was hostel accomodation at outrageous prices.

Review collected in partnership with Accorhotels.com
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1Thank chermie75
Wagga Wagga, Australia
Reviewed 21 March 2013

Paid for a "supreme queen room" and got a dodgy tiny room that backed right onto the lifts ... rang reception to check they allocated correct room and it was, none left to swap into. noisy, filthy stained carpets, NO MINIBAR, a view out window of brick wall ... wont be staying again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sallie025
Singapore, Singapore
Reviewed 21 March 2013

The rooms were old and aging. In terms of the infrastructure, there's nothing spectacular about the hotel. Nonetheless the air-cond was nice and chilly, beds were comfortable and the location was fairly central. Although parking is a down-right hassle. The staff are all friendly and helpful, and are a redeeming point for the hotel. Without the effort and attention of...

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Helpful?
Thank ZHMak
Sydney, Australia
Reviewed 20 March 2013

We didn't realise when we booked that we were staying in the poor version of the hotel. I thought it was all one hotel but it appears the Mercure and the Mercure Welcome are two very different things. While the rooms were clean, the carpet was quite dirty and the bathroom very basic. I thought it was extremely overpriced for...

Review collected in partnership with Accorhotels.com
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Thank TravellerA80
Singapore, Singapore
Reviewed 20 March 2013

I have never been to Melbourne before, so I thought it pretty expensive for a very small room looking out on to an alleyway. That said, the bed was comfortable, breakfast average, and the staff pleasant and helpful

Review collected in partnership with Accorhotels.com
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Thank Sluglett
Perth
Reviewed 19 March 2013

I constantly visit Melbourne for concerts that are on in the city. Mercure Welcome has a great central location for business in the CBD and exceptional prices. Staff are friendly and very helpful and accommodating. Rooms are a little on the small-side, but perfectly adequate for someone like myself. I always stay there when i visit Melbourne city.

Review collected in partnership with Accorhotels.com
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Thank iamcheerbear
London, United Kingdom
Reviewed 17 March 2013

Having satyed at Accor and mercure hotels for several years, I found the Mercure Welcome in Melbourne very disappointing and not up to Mercure standard. the reception staff were very good - apart from that the hotel was dirty and run down, and did not appear to be maintained. Every door, handle and surface, cupboards, lifts had dirty hand prints,...

Review collected in partnership with Accorhotels.com
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Thank 926SWT
Auckland Region, New Zealand
Reviewed 17 March 2013

Stayed here on a work trip. On the positive side the service was great, location great, and rooms well cleaned. However, the room was small and marks on the wall and cracked basin suggested a bit of a makeover is required. Ideal for those on holiday not wanting to spend too much time in their room. Business travellers would suit...

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1Thank nzlhelen
Amsterdam
Reviewed 17 March 2013

We booked a room for one night, basically to escape the heat wave. Online, we found a room at this hotel for $129. I arrived before my gf (we both work in the city) and checked in. Upon entering the room (and checking out the bathroom) I simply turned around and walked back out. It was tiny, dingy (the bath...

Review collected in partnership with Accorhotels.com
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Thank Stefan L
Turners Beach
Reviewed 17 March 2013

Chose the hotel because it was close to the theatre where we had booked tickets (had also stayed there 4 years before). When entering the room my husband noticed that the ceiling was full of dust / dirt from the air conditioner. The basin in the bathroom was that old that a multitude of cracks were showing through the ceramic...

Review collected in partnership with Accorhotels.com
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Thank Veronica O

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $111 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is better”
 of 5 bubbles 885vandaa, 22 Dec 2016 | Read review
“Go to another hotel.”
 of 5 bubbles oscar3008, 18 Dec 2016 | Read review
“Ask for a room at the back of the hotel away from the lifts.”
 of 5 bubbles 355missj, 15 Dec 2016 | Read review
“Don't stay on the high floors at the Welcome Mercure.”
 of 5 bubbles dalekidd, 11 Dec 2016 | Read review
“Rooms at different hotels would provide you with the opportunity to not waste your money and have a better time”
 of 5 bubbles joshj843, 8 Dec 2016 | Read review
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