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Mercure Welcome Melbourne

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Mercure Welcome Melbourne
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4,071 Reviews from our TripAdvisor Community

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Showing 3,867: English reviews
Perth, Australia
Reviewed 16 April 2013

Location is great being right on Swanston & Little Burke. Staff were very friendly and helpful. While breakfast cereals were great I thought the cooked breakfast in regard to bacon left a little to be desired with several rashes stuck together, which meant they were cooked that way. I really appreciated the staff finding me a soft pillow as I...

Review collected in partnership with Accorhotels.com
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Thank 61AmMick61
Kapiti, New Zealand
Reviewed 16 April 2013

We booked a standard room on a special deal and although the room was quite small it was enough for the two of us and it was a pretty good deal. Given the hotel's location there is plenty of incentive to not hang around in the hotel room anyway. During this 5 night visit we found the room servicing staff...

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Thank Peka_1
Queensland, Australia
Reviewed 15 April 2013

All staff members I encountered during my stay (including front reception, checkin, concierge, cleaning staff) were extremely friendly, helpful and professional. The reception area is large and comfortable, and the processing time was efficient and well organised. As previous guests have stated, the rooms here are a little 'tired', as are the hallways and carpet, but this did not detract...

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Thank Rockbourne
Morwell, Australia
Reviewed 15 April 2013

I had booked a privilige room, but wasnt told upon checkin that someone was in it and had requested a late check out, instead I was put in an inferior room with no explaination. I rang reception when I realised it wasnt the room I had paid for, was then informed of the other room being occupied until 4pm. I...

Review collected in partnership with Accorhotels.com
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Thank mareead
Gladstone, Australia
Reviewed 13 April 2013

I first stayed here a number of years ago and have been back three times since then. It's central location in Melbourne makes it the perfect place to access everything that the city and inner suburbs have to offer.

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Thank RestlessTraveller19
Perth, Australia
Reviewed 13 April 2013

Fantastic place to stay,have stayed at this hotel many times and have never been dissapointed, service is fantastic and a great location in the heart of Melbourne. Staying in one of the privelige rooms is worth the extra money.

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1Thank benjiPerth_Australia
York, United Kingdom
Reviewed 12 April 2013

The Mercure Welcome has a great location in the centre of Melbourne and shares the facilities of the Grand Mercure in Swanston Street. However, the bedroom that we had, although clean was a little 'tired' and the furniture needed updating. Although the bedroom currently looks out over a building site, the disription due to noise was minimal, our early morning...

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Thank richardthebrae
Morrinsville, New Zealand
Reviewed 12 April 2013

Service at receiption and room service was average to poor. Food in restaurant pretty good. Hotel Building was modern, but needs renovating. Hotel was very central and that was a real bonus. Car park was a bit of a walk. Would I stay here again? Probably not. While the central location is very good, there would be better value Hotels...

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Thank Dave486
Auckland Region, New Zealand
Reviewed 12 April 2013

First all the good things about this hotel: The location is superb, just in the centre of Melbourne CBD and the entrance to Chinatown, great. The hotel in general is clean and efficient; we arrived very early and were offered a room straight away (10.00am) that is unusually generous for any hotel these days. We decided to wait until a...

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Thank NZMarcelo
Perth, Australia
Reviewed 11 April 2013

Stayed here for a weekend of footy and pub cruising. Very well located to walk to trams, and even the venues if you enjoy a stroll. Every conceivable amenity is close by too. The hotel itself is comfotable, clean and QUIET. Would definitely use this hotel again.

Review collected in partnership with Accorhotels.com
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Thank Freo2013

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $120 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have double doors so you don't hear anyone in the halls”
 of 5 bubbles WorkToTravel_1111, 9 Mar 2017 | Read review
“anywhere seemed ok”
 of 5 bubbles keezaTugun, 5 Mar 2017 | Read review
“Stay away from elevator rooms”
 of 5 bubbles Bridgewaterboy, 25 Feb 2017 | Read review
“8th floor very quiet”
 of 5 bubbles Mrswong35, 16 Feb 2017 | Read review
“Request a room that does not have interconnecting doors”
 of 5 bubbles 482andyw, 13 Feb 2017 | Read review
5 of 5