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Mercure Welcome Melbourne

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Traveller (421)
Room & Suite (242)
Dining (15)
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Overview
  • Excellent14%
  • Very good42%
  • Average30%
  • Poor9%
  • Terrible5%
Travellers talk about
“great location”(550 reviews)
“the cocoon”(35 reviews)
“david jones”(84 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,406)
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621
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1,246
392
206
Show reviews that mention
All reviewsgreat locationthe cocoondavid jonesbourke streetrooms are smallcentral locationthe heart of the citybuffet breakfastvalet parkingwould stay againpublic transportfederation squaretram stopmyeremporiumconciergeeateries
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1,941 - 1,945 of 4,181 reviews
Reviewed 8 October 2013

Review collected in partnership with Accorhotels.com
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 30 October 2013

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Reviewed 7 October 2013

If you are booking a hotel to spend lots of time in your room, forget this hotel. If you are booking it for a bed, clean bathroom, and excellent service from the Concierge and front desk, and price then this hotel is for you. My...More

1  Thank Darren T
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 30 October 2013

Dear Darren, First thing first, Happy Anniversary to you and your wife. Thank you for your very thorough review of the hotel. Chris Pappas is one of our star employees and I will be sure to pass on your feedback to him. Thank you again...More

Reviewed 3 October 2013

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Review collected in partnership with Accorhotels.com
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 31 October 2013

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Reviewed 3 October 2013 via mobile

I really enjoyed my stay there. The location was AMAZING, I loved being at the heart of the city and close to everything. The beds were really comfy and the bathroom was nice, clean and modern. Staff were lovely too. Highly recommended. The only thing...More

1  Thank SheSaidTeAmo
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 31 October 2013

Dear SheSaidTeAmo, Thank you very much for your fantastic review & your high recommendation. Greatly appreciated. I will be sure to get our Maintenance Manager to check the setting of the TC. Looking forward to welcoming you back. Kind regards, Alex Mihardja, Operational Project Manager,...More

Reviewed 3 October 2013

Very well located hotel in Central CBD at China Town. Rooms are clean and well serviced but modest. I did not try any of the restaurants. Reception staff and concierge well very friendly and most helpful. Rate was fare too expensive but was AFL grand...More

Review collected in partnership with Accorhotels.com
1  Thank RealRick
Response from Erdi-GM, Manager at Mercure Welcome MelbourneResponded 31 October 2013

Dear RealRick, Thank for your review, as a Senior Reviewer, we appreciate your honest feedback. During the period of your stay, as it was during the AFL Grand Final which is one of the busiest weekends for the city, hotels in Melbourne were charging special...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$87 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (421)
Room & Suite (242)
Dining (15)
Pool & Beach (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
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30 March 2018|
AnswerShow all 3 answers
Response from Love_Life_Sydney | Reviewed this property |
The last time I stayed there, they put hold a certain amount of money (I can't remember how much) for in house expenditure eg mini bar, meals. For example, if you have a credit limit of $1,000 on your card, and the hotel... More
0
Votes
shopoholic75
24 September 2017|
AnswerShow all 5 answers
Response from Ruth B | Reviewed this property |
Sorry for the delay. I guess it’s too late for you now. I got free wifi there.
1
Vote
Gilbert C
4 July 2017|
AnswerShow all 3 answers
Response from R0bynMc | Reviewed this property |
$65 per 24 hours for valet parking or $15 per 24 hours in a car park a block and a half away in Russell st
0
Votes
Room Tips
"Non smoking and quiet request gave me a good room away from lifts and the noise of people coming and going."
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"Inside rooms are quiet"
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"Avoid inward facing rooms"
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"Higher floors are better."
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