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Mercure Welcome Melbourne

4,364 reviews
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Traveller (410)
Room & Suite (239)
Dining (15)
Overview
  • Excellent14%
  • Very good42%
  • Average30%
  • Poor9%
  • Terrible5%
Travellers talk about
“great location”(545 reviews)
“the cocoon”(35 reviews)
“david jones”(83 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,364)Write a Review
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612
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Show reviews that mention
All reviewsgreat locationthe cocoondavid jonesrooms are smallbourke streetcentral locationthe heart of the citybuffet breakfastking roomvalet parkingwould stay againpublic transportfederation squarefree tramtram stopmyeremporium
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21 - 25 of 4,142 reviews
Reviewed 20 January 2018

I stayed in Mercure for 10 nights and had very good experience. It is located in Chinatown of Melbourne CBD and walkable to melbourne central station and shopping mall. highly recommended place if you are looking a place which s centrally located.

Thank Pardeep G
Response from Erdi G, Guest Relations Manager at Mercure Welcome MelbourneResponded 4 weeks ago

Dear Pardeep, Thank you for your kind words and for recommending us to others. We hope to see you at the hotel again soon. Best Regards, Nick Phillips Guest Relations.

Reviewed 20 January 2018

This is one of the better located hotels I have stayed at in the Melbourne CBD. It is easy to get to from Melbourne Central station, and is located in an area of the CBD that is (now) definitely alive and kicking. Although they have...More

Thank Asilmaril
Response from Erdi G, Guest Relations Manager at Mercure Welcome MelbourneResponded 4 weeks ago

Thank you for taking the time to write such a detailed review and I'm glad that you enjoyed your time with us. You are correct that we are lucky to be in such a great location with dining, bars, theatres, sporting activities all within easy...More

Reviewed 19 January 2018

We stayed at this hotel for 2 days in December and then for another 2 days in January. Staff were very friendly and helpful. We had requested early check in for our 2nd stay and arrived at 6:45am to find that our room was ready...More

Review collected in partnership with Accorhotels.com
Thank 132marj
Response from Erdi G, Guest Relations Manager at Mercure Welcome MelbourneResponded 4 weeks ago

Thank you for your comments and I'm really glad that you enjoyed both your stays. I'm also pleased that we were able to have a room ready for you so early in the day - we always try to do that if at all possible....More

Reviewed 15 January 2018

Oh My God! What a dump! The rooms were smaller than a prison cell. There was no bin in the bathroom. The hairdryer didn't work. There was no minibar. The room was claustrophobic. If you are claustrophobic, you will likely have a panic attack. I...More

3  Thank Varsha S
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 16 January 2018

Hi Varsha S, Thank you for your feedback and best of luck with your future hotel stays! Regards, Alex Mihardja Operational Project Manager

Reviewed 15 January 2018

Very central location well serviced by trains & trams. Small room but was clean & well maintained, Breakfast was good, Check in/out was efficient. Staff were friendly & helpful. Stayed 3 nights and rate was very reasonable.More

Thank Brian B
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 16 January 2018

Dear Brian B, We are pleased to hear that you enjoyed your recent stay with us. Your positive comments about the friendly and helpful service extended by our staff is greatly appreciated. We are also happy to hear that you enjoyed our hotel’s central location...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$87 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (410)
Room & Suite (239)
Dining (15)
Pool & Beach (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
shopoholic75
24 September 2017|
AnswerShow all 5 answers
Response from Ruth B | Reviewed this property |
Sorry for the delay. I guess it’s too late for you now. I got free wifi there.
1
Vote
Gilbert C
4 July 2017|
AnswerShow all 3 answers
Response from R0bynMc | Reviewed this property |
$65 per 24 hours for valet parking or $15 per 24 hours in a car park a block and a half away in Russell st
0
Votes
drog2000
28 May 2017|
AnswerShow all 6 answers
Response from mizztee01 | Reviewed this property |
The wifi is super slow, don't even bother!
0
Votes
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12345610
Room Tips
"I'd aim to go higher for a nicer view."
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"Easy access to city CBD"
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"Top floors have views across the high rises"
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"A room away from the elevators."
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