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Pullman Melbourne Albert Park

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#74 of 160 Hotels in Melbourne
Certificate of Excellence
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Pullman Melbourne Albert Park
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1,351 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
Reviewed 30 September 2015 via mobile

Staff very friendly and gorgeous lobby. Great location as within walking distance to st kilda and trams about 50-100m away from hotel to get anywhere else you need to go. Good parking options available. Reasonably priced. Comfy beds and spacious rooms however bathroom shower was a bit grotty and could do with a fix up. Everything else about our stay...

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Helpful?
Thank Tori O
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Tori O, Thank you for taking the time to review your recent experience at Pullman Melbourne Albert Park. I am very pleased to hear that you enjoyed your stay overall and found the Team to be very friendly and helpful. I have taken your comments on board in relation to the bathroom and passed on to our Executive Housekeeper....

Reviewed 28 September 2015 via mobile

I recently attended a work conference at the Pullman, I found the staff extremely helpful considering I wasn't actually a hotel guest, only a visitor for the day. Breakfast was lovely with a wide range of options. The ballroom function facilities were quite large and we'll set out, the buffet lunch was delicious with a range to suit all dietary...

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Helpful?
Thank Kirsty G
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Kirsty G, Thank you for taking the time to tell us about your recent experience for a conference held at Pullman Melbourne Albert Park. It is really nice to hear that even though you did not stay with us you were still very impressed by the conference facilities and food offerings, along with the service provided by our Team....

Sydney, Australia
Reviewed 28 September 2015

Pullman Albert Park hotel is a great place to stay , the staff always make you feel welcome and always willing to go out of their way to make your stay special , i have stay here on many occasions and the staff are wonderful. Albert park opposite the hotel is great to walk or run , the tram stop...

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Helpful?
Thank mike2025
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear mike2025, Thank you kindly for taking the time to write a review about your experiences at Pullman Melbourne Albert Park. As a regular guest, it is great to hear that you truly enjoy staying with us and the friendly, yet professional service provided by the Team. We look forward to welcoming you back again on your next visit. Kind...

Sydney Australia
Reviewed 25 September 2015

Checking in seemed to take ages as did any enquiry at the front desk. Stayed in a smallish room for three nights. Carpet seemed to have been replaced recently however the bathroom is certainly in need of a makeover. Blood stains on my sheets really turned me off sleeping in this bed so I slept in the other single. Colleagues...

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Helpful?
Thank robcig
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Daer robcig, Thank you for taking the time to review your recent experience at Pullman Melbourne Albert Park. I am very disappointed that your experience did not appear to reflect our usual high standards on this occasion and apologise sincerely. Your feedback is very important as it will allow us to address the issues that you have raised to ensure...

Sydney, Australia
Reviewed 21 September 2015

Comfortable room, great for an overnight stay for conference. Our room did not have view and bathroom is a little dated but still nice to stay in. Service was excellent and I was able to swim in the indoor pool. Nice areas in foyer to relax in.

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Helpful?
Thank Valerie643
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Valerie643, Thank you for taking the time to review your stay at Pullman Melbourne Albert Park. I am pelased to hear that you enjoyed your stay and the facilities overall and found the Team to be very friendly and helpful. We look forward to welcoming you back again soon. Kind regards, Llewellyn Wyeth General Manager

Reviewed 21 September 2015 via mobile

Disappointing service at front counter, weren't even told our room number upon arrival. Very ordinary view and hotel lacking the finer details - grubby carpet, gyprock missing from walls. Rooms were quite noisy with both internal and external noise. Limited food and attractions around this hotel, far distance to anything decent.

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1Thank Chris M
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Daer Chris M, Thank you for taking the time to review your recent experience at Pullman Melbourne Albert Park. I was very disappointed to read your review and hear that our service and product did not meet your expectations on this occasion. Your feedback about the customer service that you received, room and facilities is very important and I will...

Geelong, Australia
Reviewed 21 September 2015

We planned to stay in Melbourne for one night after working in Melbourne for the day, so we could shop the following day. We have stayed at both the Mecure and Pullman at this location before and found it easy to get to, away from the hustle and bustle of the city but still within easy reach by jumping on...

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Helpful?
Thank Iwannatravel64
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Iwannatravel64, Thank you for taking the time to write such a fantastic review about your recent stay at Pullman Melbourne Albert Park. It is great to hear that you enjoyed the added luxury of being upgraded to one of our Pullman rooms and that you are becoming a regular guest at our property. We look forward to welcoming you...

Brisbane, Australia
Reviewed 20 September 2015 via mobile

This was a nice hotel with good facilities. The bed was comfortable with pillow choices. The restaurant had very limited vegetarian option but was good quality if a bit pricy. The only negative aspect was traffic noise infiltrated the room at about 430am. The hotel is located on the main road out of Melbourne. Also distance from town although short...

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Helpful?
Thank Kaye M
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Kaye M, Thank you for taking the time to tell us about your experience at Pullman Melbourne Albert Park. I am pleased to hear that you enjoyed the room and facilities including the dining options in our Windows restaurant. I apologise that you experienced an issue with noise on this occasion and for the inconvenience that this caused. Thank...

Melbourne, Australia
Reviewed 17 September 2015

We stayed for 2 nights and found the room to be reasonably spacious, clean and well appointed. Really good block out drapes (important if you like total darkness to sleep), the bathroom and amenities were clean and there was plenty of room. We were at the back of the hotel so our view was of other rooms with the same...

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Helpful?
Thank susanrQ5488BR
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear susanrQ5488BR, Thank you for taking the time to write a comprehensive review about your recent stay at Pullman Melbourne Albert Park. It is great to hear that you enjoyed your stay overall and found the accommodation to be great value for money along with the dining facilities. I do apologise that you experienced an issue with noise during your...

Watsons Bay, Australia
Reviewed 15 September 2015 via mobile

I am a regular guest at the Pullman, which has really moved ahead as a terrific business hotel. Last week, as I was checking out, a button on my shirt popped. It was yet another reminder about my weight loss program. But I was heading to a board meeting and standing up in front of my colleagues with a gaping...

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Helpful?
Thank Roger B
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Roger B, Thank you for taking the time to write such a fantastic review about your recent stay at Pullman Melbourne Albert Park. It was a pleasure to read your review and hear how Rhett went above and beyond the call of duty to assist you. I have personally passed on your feedback to Rhett and the entire Team....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 

Additional Information about Pullman Melbourne Albert Park

Address: 65 Queens Rd, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
Region: Australia > Victoria > Melbourne
Price Range: $187 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Melbourne Albert Park 5*
Number of rooms: 169
Reservation Options:
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Also Known As:
The Sebel And Citigate Albert Park Melbourne
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
Sebel Albert Park Hotel Melbourne
Hotel Style:
#23 Romantic Hotel in Melbourne
#47 Family Hotel in Melbourne
#49 Business Hotel in Melbourne
#69 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Melbourne Albert Park staff and other travellers.
5 questions
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Questions? Get answers from Pullman Melbourne Albert Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king room was spacious”
 of 5 bubbles jarredandvictoria, 28 Mar 2017 | Read review
“Make sure you are in the MAIN building”
  • Broken taps
  • Eeeww!
  • Very old bath (Had to step into bath to shower)
 of 5 bubbles Jayne1996, 19 Mar 2017 | Read review
“Request a lake view room”
  • Suite
 of 5 bubbles brskc, 12 Mar 2017 | Read review
“View of Albert Park Lake”
 of 5 bubbles vasula, 25 Feb 2017 | Read review
“Definitely a room with lake view, otherwise you will be looking at a wall...”
 of 5 bubbles NinkyandPoppy, 20 Feb 2017 | Read review
5 of 5