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Best Western Melbourne City

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Traveller (348)
Room & Suite (270)
Dining (24)
Overview
16 Spencer Street, Melbourne, Victoria 3000 Australia See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.5 Star accommodation
Reviews (2,840)
Filter reviews
2,707 results
Traveller rating
1,112
1,103
352
89
51
Traveller type
Time of year
LanguageEnglish
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1,112
1,103
352
89
51
Show reviews that mention
All reviews pensione hotel shoebox room southern cross station great location rooms are small spencer street shower door short stay crown casino the ground floor airport bus sky bus single bed comfortable bed tram stop public transport one night stay
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1 - 5 of 2,707 reviews
Reviewed 1 week ago

I spent a week here while attending a conference at the Melbourne Convention Center. It was comfortable, quiet, and a short walk to the Convention Center. Breakfast was basic but decent. I would return.

Thank Deborah N
Response from Duke D, General Manager at Best Western Melbourne CityResponded 6 days ago

Dear Deborah N, Thanks for taking the time to write this review. We are pleased to hear you had a comfortable stay with us :) We hope to welcome you back soon! Warmest Regards, Best Western Melbourne City Team

Reviewed 3 weeks ago via mobile

What a great little hotel!! We love that they market their rooms true to size! They know they have small rooms - so they don’t hide it! Matchbox and Shoebox anyone? We opted for the Courtyard room, and even though small (15m2) - it more...More

Thank SonyaMuller
Response from Duke D, General Manager at Best Western Melbourne CityResponded 2 weeks ago

Hi SonyaMuller Thank you for leaving us such a detailed recount of your recent stay. It was great to read of your experience and we appreciate your kind words feedback in general. I must say it is refreshing to read such a realistic point of...More

Reviewed 3 weeks ago via mobile

I stayed here as it was booked for me by Trailfinders. The shoebox room lives up to its name. The room itself is clean and well appointed with tea and coffee making facilities, ironing board and television. The shower room is not good if you...More

Thank DebbieB3225
Response from Duke D, General Manager at Best Western Melbourne CityResponded 3 weeks ago

Dear Debbie, We are sorry your experience was overshadowed by the room/bathroom size. Given the opportunity we aim to remedy any guest needs that may not be met at the time, and we hope to have you stay with us again in the future, in...More

Reviewed 3 weeks ago

Stayed overnight before traveling from Southern Cross the next morning, room clean beds comfortable. 3 of us in the room so always expect to be a bit tight, but the bathrooms.... Ssoooo small... Had to get in sideways and wouldn't want to be any bigger......More

Thank Joan M
Response from Duke D, General Manager at Best Western Melbourne CityResponded 3 weeks ago

Dear Joan M, Thank you for taking the time to write this review in regards to your recent stay I am sorry to hear that you found the room to be a little cosier than expected! We do have a wide range of options to...More

Reviewed 6 October 2018 via mobile

For a Melbourne hotel which usually costs $300 a night, we are paying a good price of $240 for first week of October. Best part of our stay is the very private courtyard (room #7 courtyard room). Can leave the curtains open without facing other...More

1  Thank Johnmango928
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$71 - US$171 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$71 - US$171 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Photos
Traveller (348)
Room & Suite (270)
Dining (24)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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Nearby AttractionsSee all 1,359 nearby attractions
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Questions & Answers
Ask a question
leekahjin
22 October 2017|
Answer
Response from Wasp534 |
We are going to go to a show at Her Majesty's is it starts at 1pm can we check in at 12 noon. Also do you have off street parking
0
Votes
carolparkin02
7 September 2017|
Answer
Response from Chief B | Reviewed this property |
Buy a bus card. Buses or trains for AUD 4.2 each time and daily maximum is $ 8.4. Buses or trains in city are free. And about food, don't forget to try the coffee, deserts, and classic Aussie steak.
0
Votes
djcunningham57
11 August 2017|
AnswerShow all 2 answers
Response from Chief B | Reviewed this property |
16 minutes' driving or 35-40minutes' catching buses. The hotel is near the southern cross station and you can take the buses or subway there.
0
Votes
Room Tips
"Let booking know if you are a larger person"
joanmM2420EO
3 weeks ago
Read review
"Ask for a quiet room"
R2057QNjulias
2 Sep 2018
Read review
"A "standard double" was still small in my book. So if room size matters take heed of the room..."
SMP272
26 Jul 2018
Read review
"room 23..nice and big for the price"
W7481FGjohnm
11 Jul 2018
Read review
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