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Grand Hyatt Melbourne

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#20 of 157 Hotels in Melbourne
Certificate of Excellence
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3,652 Reviews from our TripAdvisor Community

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Showing 3,559: English reviews
Birmingham, United Kingdom
Reviewed 1 week ago

Check in very easy and welcoming. Room well appointed on the Club floor. The evening and morning snacks are just what is required and make life so much easier. We will stay again in this hotel which celebrated its 30th birthday whilst we were there. The hotel is centrally situated close to good restaurants and museums etc. The Mcg and...

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Thank Jpog123
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Jpog123, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you enjoyed the Grand Club Lounge facilities and our central location to Melbourne's must see attractions. We look forward to welcoming you back to the hotel in the near future.

London
Reviewed 1 week ago

Friendly staff but we stayed over xmas and breakfast was a little chaotic. That is bearable, what is not was the ingrained dust and dead skin int he corners of the room housekeeping had (obviously) missed many times. We requested this be dealt with and it took two requests (15 hours apart) for this to be action-ed. Bathroom cleaning was...

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Thank DFBLondon
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear DFBLondon, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We thank you for your feedback regarding breakfast over Christmas and the quality if our guest rooms. It is disappointing to read we did not meet your expectations and we have shared with the team. We hope to have the...

Melbourne, Australia
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank gerdih2017
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Melbourne
Reviewed 1 week ago

We booked two nights at the Grand Hyatt Melbourne for after our wedding reception down the road. Staff were very pleasant and warm upon arrival and we were surprised with an upgraded room, champagne and complimentary chocolates from a boutique store around the corner waiting for us in our room. The room was great, comfy and spacious and the shower...

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Helpful?
Thank DukeXL
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear DukeXL, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read that the service you received throughout your stay was helpful and we thank you for allowing us to share this special occasion with you. We look forward to welcoming you back to the hotel...

Melbourne, Florida
Reviewed 1 week ago

The Grand Hyatt Melbourne is a truly amazing place to stay checking in was easy the staff go out of there way to make sure your stay is just amazing. The in house restraunt is just fantastic the food was absolutely amazing as was the service overall 100 out of 100

Review collected in partnership with Hyatt Hotels
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Thank Peter H
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Peter H, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you had an amazing stay and our staff were able to assist throughout your visit. We look forward to welcoming you back to the hotel in the near future.

Singapore, Singapore
Reviewed 1 week ago

Grand Hyatt Melbourne is very well located within walking distance of excellent restaurants and many tourist attractions. Staff are friendly and rooms reasonably sized and comfortable. Negatives are stains on the bed sheets and exhorbitant phone charges which I later got to know was 3 dollars a minute to local mobile phones. Watch out for this!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ranjitraj2017
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Ranjitraj2017, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed our central location and experienced a comfortable stay. Thank you for your comments regarding the stains and have shared with the team. We hope to have the pleasure of welcoming you back to...

Brisbane, Australia
Reviewed 1 week ago

I used my Hyatt Passport points to upgrade us to the Club Lounge floors and it was worth it. We had a lovely room and when we arrived, my son's rollaway bed was set up ready to be used and the towels in the room were the correct number for the number of people staying. The room was clean, quiet...

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Helpful?
Thank Monique B
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Monique B, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read your stay was a faultless experience with our property being a home away from home to you and your family. We must agree our Grand Club Lounge does take you away from experiencing...

Adelaide, Australia
Reviewed 1 week ago

This Hotel deservedly claims that it strives for, and achieves, consistent excellence. Such an approach is deeply embedded in the staffing culture throughout the entire Hotel in my experience, now on many occasions over more than 10 years. And yet they seem to get even better in the time that elapses between my reasonably frequent visits. Some guests have gripes...

Review collected in partnership with Hyatt Hotels
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Thank Kerry C
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Kerry C, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We would like to thank you for your committed loyalty to the hotel over the last 10 years, I know our team look forward to welcoming you back each time. It is a pleasure to read comments such...

Melbourne, Australia
Reviewed 1 week ago

We found the staff very friendly and helpful also with a touch of humour. The staff seemed very genuine and relaxed not the scripted duty lines you sometimes get. When they found out we were celebrating a wedding anniversary they added a late checkout and gave us a bottle of champagne along with a hand written note. Although the room...

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Thank Gerald V
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Gerald V, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read we were able to share a special occasion with you and your partner and created a memorable stay. We look forward to welcoming you back to the hotel in the near future.

Melbourne, Australia
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank 194walidb
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $246 - $830 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Hyatt Hotels Corporation, Hotels.com, Cheap Tickets, Travelocity and Jetsetter so you can book your Grand Hyatt Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
18 questions
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a High Floor Room with a view over the Yarra River.”
 of 5 bubbles Travelguy1857, 13 Jan 2017 | Read review
“VIews of St Kilda”
 of 5 bubbles JONWILL101, 11 Jan 2017 | Read review
“Go for a high floor”
 of 5 bubbles MichaelBendigo, 10 Jan 2017 | Read review
“Higher the better views”
 of 5 bubbles Jpog123, 10 Jan 2017 | Read review
“Ensure and insist your room has been properly cleaned”
 of 5 bubbles DFBLondon, 10 Jan 2017 | Read review
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