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Grand Hyatt Melbourne

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#21 of 158 Hotels in Melbourne
Certificate of Excellence
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Grand Hyatt Melbourne
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3,839 Reviews from our TripAdvisor Community

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Showing 3,740: English reviews
Sydney, Australia
Reviewed 18 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Jason C
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Auckland Region, New Zealand
Reviewed 18 October 2016 via mobile

If you are a light sleeper, well, be prepared to wake every-time people next door or above you are using the bathroom. Told the staff at reception and was told that it's an old building and yes that does happen. Room size was ok. Not big. Other than that location is great, breakfast is good. Haven't used the gym so...

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1Thank Reyrey7
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Reyrey7, Thank you for taking the time to share your experience following your recent stay at Grand Hyatt Melbourne. I do apologise for the inconvenience caused during the earlier hours of the night with neighbouring noise. This is a issue we are currently investigating and we thank you for highlighting your experience as your feedback is highly valuable for...

Melbourne, Australia
Reviewed 18 October 2016

The stay is okay in general, but the service is no where near five star,definitely feel disappointed. Firstly, I tried to arrange a car service with them, I called multiple times about my requirements, the hotel said they will produce a quote on the day but never did, and didn't bother to get back to me, or ask about it...

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1Thank Mpcmps
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Mpcmps, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. It is disappointing to read of your experience regarding both instances. I do apologise for the inconvenience caused during and after your stay as I do understand the frustration and let down of your expectations as this is not to...

Perth, Australia
Reviewed 18 October 2016

Location, location location wow it was perfect. It took a short walk to be where the main shops are, you have theatres around you that are less then 14 min walk. Great places to eat and so close to transport. It is a very special place to stay.

Review collected in partnership with Hyatt Hotels
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Thank clarer138
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Clarer138, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you had a special stay and were able to unwind and enjoy the shopping and restaurants right at our doorstep. We look forward to welcoming you back to the hotel for another stress free...

Sevenoaks, United Kingdom
Reviewed 17 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Michael G
Philippines
Reviewed 17 October 2016

I travelled with my best friend to Melbourne, we had a short but fulfilling 3 night stay at Grand Hyatt Melbourne. All good things to say, from Great Location, Great Service, Wonderful room, Kind staff. My unforgettable experience was I forgot to bring with me adaptor/converter. I rang the concierge, and they bring me two adaptor for use and is...

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Thank abingsyu
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Abingsyu, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you had a fulfilling stay and our excellent team were able to assist with the missing goods that we all forget when we travel! On a Melbourne trip it is always surrounded my food,...

Reviewed 17 October 2016

Review collected in partnership with Hyatt Hotels
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Thank 496renatog
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Reviewed 17 October 2016

free wifi free bottled water free gym access (Nice Sauna, Steam, Pool, Hot tub) Decent robes comfy beds Great location, within walking distance to many local attractions and shops Noisy pipes, could here neighbors shower running

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Thank Klee P
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Klee P, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed our hotel facilities and amenities, and most of all our central location. We do thank you for your feedback regarding the plumbing, we have passed this onto our engineering team to investigate...

Reviewed 17 October 2016 via mobile

I've stayed here from 11 to 16 October. I've been at the bar multiple times. I've had a few cocktails. The last night our cocktails were substandard. One was half the other 3/4. I complained about it. The young and immature bar manager who didn't want to disclose his name managed it very poorly. Rather than solving the issue he...

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Thank David M
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear David M, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. This is quite disappointing to read of your experience at Ru-Co Bar especially on the last night of your stay. Please contact myself by email on, jessica.formato@hyatt.com as we would like to rectify the issue directly. I look forward...

Hong Kong, Hong Kong
Reviewed 16 October 2016

Review collected in partnership with Hyatt Hotels
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Thank Michael R

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $251 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#20 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
18 questions
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view, and book a club room for access to the business lounge with complimentary snacks/drinks and views”
  • Our city view from our 32nd floor
 of 5 bubbles LetsGoMumReviews, 20 Mar 2017 | Read review
“if you can afford it the suite”
 of 5 bubbles janalaia, 18 Mar 2017 | Read review
“High-floor corner rooms”
  • Room on level 25
  • Room on level 25
  • View from room on level 25
 of 5 bubbles Gia24, 15 Mar 2017 | Read review
“If you can it is worth upgrading to a Club Room and enjoying the lounge.”
 of 5 bubbles kdougo, 14 Mar 2017 | Read review
“Suite has 360 views with top to floor ceilings”
 of 5 bubbles kcherrie, 6 Mar 2017 | Read review
5 of 5