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Grand Hyatt Melbourne

4,564 reviews
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Traveller (915)
Room & Suite (467)
Storyboard
Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“collins kitchen”(157 reviews)
“the club lounge”(174 reviews)
“collins street”(161 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Grand Hyatt Melbourne
Special Offer: Staycation Package
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,564)Write a Review
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2,830
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376
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89
Show reviews that mention
All reviewscollins kitchenthe club loungecollins streetmarble bathroomstar hotelcorner roomroom servicefederation squarebeautiful hotelbuffet breakfastvalet parkingking roomyarra riverlate checklocation is excellentcentral locationcity
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511 - 515 of 4,448 reviews
Reviewed 24 May 2017

On check in at 4pm we were told our room was on level 23 with the newborn babies and mums just out of hospital. After asking for a room on another level as we did not want to woken through the night by newborns, we...More

Thank chrissy503
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 25 May 2017

Dear Chrissy503, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are disappointed to read of your unfortunate experience during your stay as it was quite evident that we fell short in handling the situation...More

Reviewed 24 May 2017

We were so incredibly well looked after by the staff at every stage. The staff made our stay so special, from offering to send me up hot tea with honey for my cold, to noticing immediately when I went to leave the dining area without...More

Review collected in partnership with Hyatt Hotels
1  Thank 655ingridm
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 25 May 2017

Dear 655ingridm, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you experienced a wonderful stay and our attentive staff created a memorable touch, and we are also thrilled you...More

Reviewed 24 May 2017

Check in went fast and great staff at the desk. The room was a suite with good views over the city. The bed was so comfortable and spacious. The only small problem was it took a little while for our cases to come up. We...More

Thank thewallyMelbourne
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 25 May 2017

Dear thewallyMelbourne, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you experienced a comfortable stay and were able to take in the Melbourne's city views from your suite. We thank...More

Reviewed 24 May 2017

We loved the Grand Hyatt. Great view from the 30th floor and they even spoiled us as we had just gotten married. Great service from all staff and we wouls highly recommend to anyone seeking luxury. Very close to everything.More

Review collected in partnership with Hyatt Hotels
Thank alexish359
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 26 May 2017

Dear Alexish359, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are delighted to read you love staying at our property and we were able to share your special occasion with you and your...More

Reviewed 23 May 2017

Pipes in walls were very loud and noises in hallways were easily heard. Staff were friendly and the facilities were modern and clean. Great gym equipment and conference rooms. Very comfortable beds. Part of the stay were fabulous and other average at best.More

Review collected in partnership with Hyatt Hotels
Thank kelsiewebb
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 26 May 2017

Dear Kelsiewebb, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you experienced an enjoyable stay and you were able to utilise the hotel's facilities. Thank you for your valuable feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$191 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$191 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (915)
Room & Suite (467)
Dining (64)
Pool & Beach (7)
Hotel & Grounds (528)
Bathroom (95)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
Katenpa
3 November 2017|
Answer
Response from Snarth | Reviewed this property |
Hi, you posted this question to TripAdvisor forum, not to the hotel itself. You probably want to email the hotel (from their website) to ask this question. Good luck!
0
Votes
forBrooke
13 October 2017|
AnswerShow all 9 answers
Response from GrandHyattMel | Property representative |
Hi forBrooke, The best way to arrive to the hotel is by taxi, it's roughly a 30 minute drive. The alternative way is by taking the skybus which is available at the airport and takes you to Southern Cross station. If you... More
0
Votes
Pumpkin0301
3 October 2017|
AnswerShow all 6 answers
Response from GrandHyattMel | Property representative |
Hi Pumpkin0301, You are more than welcome to experience the Collins Kitchen buffet breakfast, for Club guests it is an additional $20 per person for the full buffet.
0
Votes
Room Tips
"Rooms on upper floors with views"
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"There are views from the higher floors but most floors have high rises opposite."
Read review
"Rooms with a view of the Yarra"
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"Room with a view"
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