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InterContinental Melbourne The Rialto

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#28 of 157 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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1,941 Reviews from our TripAdvisor Community

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Showing 1,869: English reviews
London
Reviewed today NEW

Junior suite 330 Construction work outside window at night Construction work outside during day Staff don't care and just say "I should have been told on check-in" - I wasn't because if I had been I would have been less than happy. Management - If you have construction work outside your rooms tell people BEFORE they book - what a...

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Helpful?
Thank twostepsahead
Texas
Reviewed yesterday NEW

Excellent location, I had been in this place 20 years ago, and, it has definitely improved. Walking distance to most relevant locations. Rooms were generous in size. Staff was prompt and gracious. Breakfasr was good.

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Thank docntx
Reviewed 3 days ago NEW

Stayed at the InterContinental Hotel for a quick business visit for three days. It had everything you required for a short business stay. I enjoyed free upgrade to a better room, which was a very nice welcoming news after the long trip. The room was modern and clean. Bathroom was nice and I really liked their soap. The hotel building...

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Helpful?
Thank UnderTheSameBlueSky
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear UnderTheSameBlueSky , Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your complimentary upgrade and amenities within your room. I hope that we might have the opportunity to welcome you back to the hotel again soon. Kind regards, James Spielvogel Concierge

Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

When your MD calls you for a quick chat and drink offsite after work there are many places worse than this ! Met up for a couple and decided to stay in the venue he was staying Beautiful building Cool bars Good service Only had a couple of drinks but nice place !

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Helpful?
Thank Mullso
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Mullso, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed the bars we have on offer within the hotel. I hope that we might have the opportunity to welcome you back to the hotel again soon. Kind regards, James Spielvogel Concierge

Adelaide, Australia
Reviewed 3 days ago NEW

First time staying at the InterContinental and we enjoyed out stay. Reception staff were friendly and polite. King room was roomy and comfortable. Bathroom was a neat size and clean. They provided great bathroom amenities. Close to the free city zone tram but also walking distance to Casino, Mall, Laneways and many others. Great if you love walking. Only one...

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Helpful?
Thank IssyPP
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear IssyPP, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us. I have passed on your feedback to our Food and Beverage Manager. Thank you again for taking the time to give us your feedback. I hope that we...

London, England
Reviewed 4 days ago NEW

We transferred here from the Radisson. The Intercontinental is a more luxurious hotel, but their staff need to be selected and trained as well as the Radisson staff for this to be a truly world class luxury hotel. We booked a 'King Club' room but were upgraded a couple of levels to a large Iconic Suite which looked out over...

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Helpful?
Thank OnceaCabby
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Thank you for your recent review of your stay with us. We apologize that your recent stay did not meet expectations. We appreciate your comments and will have shared these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can...

Reviewed 5 days ago NEWvia mobile

One of our favorite Melbourne 5☆ hotel. Whenever my husband as nd I feel like a break this is in our top 3 places to stay. This is luxury stay without airport hassles. Make sure you pay extra for the VIP lounge. This area is adults only and provide peaceful long space with free service once inside.

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Helpful?
Thank Anne M
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Thank you so much for recent review from your recent stay with us in Melbourne. I am delighted to hear that you always enjoy your stay with us in particularly our club lounge. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome you both back to the...

Melbourne, Australia
Reviewed 1 week ago via mobile

If I have to ever stay in melbourne this is my number one choice. Amazing service, great location, and beautiful rooms in a historical building. In terms of location you are literally in the Centre of melbourne close to all tourist activities. This is one of my favorite hotels and brands.

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Helpful?
Thank Stephen_DMelb
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Stephen_DMelb, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you always enjoy your stay with us and that our brand is one of your favorites. Thank you again for taking the time to give us your feedback. I hope that we might have...

Geelong
Reviewed 1 week ago via mobile

Had a great stay here. Got off to a fantastic start getting a free upgrade to a Junior Suite. Very nice room - plenty of room, well fitted out with very comfy king bed. Close to everything in the city. Will be back for sure!

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Helpful?
Thank Nick H
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nick H, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your suite and your stay with us. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome you back...

Oslo, Norway
Reviewed 1 week ago

Thanks for a lovely night at the InterContinental Melbourne The Rialto. We got a huge room overlooking the street. The staff was helpful with sorting out dinner and also guided us to the flames at Crown Casino. The breakfast was awesome! Make sure you're hungry and leave lots of time to enjoy it!

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Helpful?
Thank Maria R
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Maria R, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your room, breakfast and the service from our team. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity to welcome...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $195 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#27 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
8 questions
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book here.”
 of 5 bubbles twostepsahead, 8 Dec 2016 | Read review
“At this time, due to construction, the view frpm the outdoor facing rooms was not very good.”
 of 5 bubbles docntx, 7 Dec 2016 | Read review
“King room a very good size with a comfy modular”
 of 5 bubbles IssyPP, 5 Dec 2016 | Read review
“Not near lifts or atrium”
 of 5 bubbles margiev2013, 23 Nov 2016 | Read review
“Try the junior suites for more room, the higher up you go the better the views of the city but possibly smaller rooms”
  • Junior suite including lounge area on the first floor
 of 5 bubbles nevf2016, 15 Nov 2016 | Read review
5 of 5
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