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InterContinental Melbourne The Rialto

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#35 of 158 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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2,050 Reviews from our TripAdvisor Community

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Showing 1,974: English reviews
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Sydney, Australia
Reviewed 2 days ago NEWvia mobile

I regularly stay here when I work in Melbourne. It's very conveniently located on Collins street to Southern Cross Station, Etihad Stadium and a few blocks to the river and Melbourne ICC, SeaWorld etc The staff are always friendly, professional and helpful. The hotel is steeped in history and a beautiful old building. Room service food is average and the...

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Thank Marisi R
Melbourne, Australia
Reviewed 2 days ago NEW

Nice hotel , clean , and good service. Not a 5 star hotel but certainly clean and good location . The room (535) had no view at all but a comfy king size bed and the hotel was so close to get to Vue du Monde restaurant , which is right next door . The bar was closed 2 times...

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Thank Tracey S
Reviewed 2 days ago NEWvia mobile

My last 3 trips I have stayed at the Intercontinental in Melbourne. The accomodation is very comfortable. The rooms are a great size and the amenities are just fantastic. The cocktail bar is first class and would provide one of the best Long Island Teas I have had. The breakfast buffet is of a very high standard. The location is...

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Thank DawsonBrister
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Service, in true intercon style was faultless. The property itself is beautiful and well maintained. My only peeve was the amenities were not what I'm used to in a 5 star property, however all I had to do was ask and I was given what I needed. Great location too AND there's a Haigh's shop right downstairs!

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Thank Georgette81
Sydney, Australia
Reviewed 3 days ago NEW

This was our 1st time to Melbourne (mum, dad & 2 kids 8 & 10) - we had big plans to get out of the city etc....we didn't get that chance as we were totally absorbed in the city and what it has to offer. Transferring to the airport was easy and the drive into the city during peak hour...

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Thank baefin
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear , Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your first trip to Melbourne with your family. Also that you felt your Laneway suite was spacious. I hope that we might have the opportunity to welcome you back to the hotel...

Reviewed 4 days ago NEW

Recently visited the Intercontinental in Collins Street and stayed in a junior suite. Had a mishap in the room and the concierge couldn't have been more helpful. Rhianna offered to move us to another room. They moved all our stuff whilst we were out for the morning and even left us a bottle of champagne and a lovely note. So...

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Thank Gail F
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Gail F, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased that we could offer you a room move that didn't inconvenience you and that you received high levels of service. I will be sure to let Riana know that she helped make your stay extra special....

Greater Sydney, Australia
Reviewed 1 week ago

Stayed over the Easter weekend and had breakfast inclusive. I work in hotels and admired this property when I saw it last time visiting therefore wanted to experience it. Check in was easy and quick. No explanation about hotel facilities apart from breakfast as it was included. Late checkout request of 12pm was accepted with ease. Rooms were nice. Water...

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Thank JamesT10298
Hoddesdon, United Kingdom
Reviewed 1 week ago

Our stay in melbour was made much bette by this hotel! The location is good with access to the central free transport area and the South Bank within easy walking distance The rooms are comfortable and reasonably spacious with everything you really need What made the difference James the concierge he helped with restaurant bookings and generally with the tings...

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2Thank Barry B
Melbourne, Australia
Reviewed 1 week ago

all in all a very good hotel with exceptional service ,however it was tainted by the constant trouble with door keys not working,it happened 4 times in 3 days,and at one time when I rang from a friends room I was told to come down to reception to fix,i also found a set of used headphones on floor behind curtains,so...

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Thank arguswonderboy
Geelong, Australia
Reviewed 1 week ago via mobile

I had a one night stay here whilst training in Melbourne. The king bed was so comfortable and the pillows were the best I've ever slept on. The room was clean, quiet, spacious and perfect for a one night stay. It is in a great position and within walking distance to all the Melbourne sights. I would definitely stay here...

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1Thank Julie B
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Julie B, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that our pillow and bed was the most comfortable you have ever slept on also that we are located in a great location within Melbourne. I hope that we might have the opportunity to...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $224 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#17 Business Hotel in Melbourne
#23 Family Hotel in Melbourne
#34 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Laneway suite is perfect with the exterior courtyard with table and chairs...it just gave my kids that extra space needed.”
baefin, 23 Apr 2017 | Read review
“Currently there is construction going on around the hotel, ask for a room away from this activity.”
, 22 Apr 2017 | Read review
“We are on the 4th floor, we didn't have a city view”
BernadetteD987, 11 Apr 2017 | Read review
“Higher floors have a better view”
kleppy99, 4 Apr 2017 | Read review
“Don't trust room descriptions on their website.”
marccK6536HV, 3 Apr 2017 | Read review
5 of 5