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InterContinental Melbourne The Rialto

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#29 of 157 Hotels in Melbourne
Certificate of Excellence
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InterContinental Melbourne The Rialto
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1,977 Reviews from our TripAdvisor Community

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Showing 1,903: English reviews
Huddersfield, United Kingdom
Reviewed yesterday NEWvia mobile

First visit to Melbourne, this hotel is a perfect base, central location and such good value for money. The breakfasts are wonderful, staff are helpful and so friendly. Rooms spacious (junior suite), highly recommended

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Helpful?
Thank Ceri S
Reviewed 2 days ago NEW

Im not that old, but I can remember when the building that houses this lovely hotel was abandoned warehousing either side of a bluestone laneway that lead to the Yarra river. Now, of course, it is an interesting and tastefully refurbished building that retains some of that heritage while being very comfortable and convenient accommodation in the heart of Melbourne....

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Helpful?
Thank Mark A
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Mark A, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed revisiting our hotel many years later and that you approve of our recent refurbishment. I will pass onto our staff that they assisted in making your visit even more special. I...

Melbourne, Australia
Reviewed 3 days ago NEW

Check in is from 3pm so you would expect things to be quiet and staff attentive. They were very welcoming. We walked from Southern Cross Station, the old Spencer Street. We had been here for our 25th wedding anniversary and now it was our 40th. That was worth mentioning because we were complimented with a free drink each in the...

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Helpful?
Thank cyclops69
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear cyclops69, Congratulations again on your 40th Anniversary. It was our pleasure to help celebrate the occasion with some complimentary beverages. What a wonderful review of our hotel you have written. Thank you for taking a moment to let us know about what sounds like a happy and wonderful memory. Experiences such as yours are what our team strive toward,...

Ballarat
Reviewed 5 days ago NEWvia mobile

Amazing rooms with very comfortable beds, staff are great and very professional (a bit of chit chat would be good though), valet staff did a great job and the breakfast is 100% worth paying the extra for. Had a special request for our room which staff were happy to oblige. Thanks :)

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Helpful?
Thank 273tim
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear 273tim, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us, the service from our team and our breakfast. Thank you again for taking the time to give us your feedback. I hope that we might have the opportunity...

Sydney, Australia
Reviewed 6 days ago NEW

I wanted to stay in this hotel because my mother worked there in the 1920s, and I was being a little sentimental. The check in staff were lovely, and the room very comfortable. It was very conveniently located, but there was something missing. There was no inviting lounge or cafe into which I could invite a guest for a coffee...

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Helpful?
Thank leisuretravellady
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear leisuretravellady, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us. I have forwarded your comment to our Executive Committee for their review. Thank you again for taking the time to give us your feedback. I hope that we...

Australia
Reviewed 6 days ago NEW

We stayed here for three nights over NYE. The staff were great and always friendly, the rooms were always clean and tidy. We had full access to the club room. The food and drinks were great. Would definitely reccomend. Close to shopping, nightlife and restaurants.

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Helpful?
Thank TwoFrews
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear TwoFrews, Thank you so much for sharing your kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your stay with us, the service from our team and our central location. Thank you again for taking the time to give us your feedback. I hope that we might have the...

Hampshire
Reviewed 1 week ago

Having stayed at several Intercontinental Hotels I was disappointed with the Rialto. Had paid extra for a club room, which was gloomy. The room was large but there was no armchair in it. When I requested an armchair, an office chair was provided. The carpet in the corridor outside our room was very stained and in need of repair. The...

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Helpful?
Thank AitchHW
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear AitchHW, Thank you so much for sharing your review from your recent stay with us in Melbourne. I am so sorry to hear that you encountered difficulties with your stay and that we did not meet your expectations. I would be happy to review your comments with you so that I can better understand your concerns. Please feel free...

Reviewed 1 week ago via mobile

Stayed here many times and this is a good hotel. The building is stunning and the staff and eating is great. The only let down are the rooms and I guess this is because they have had to fit into the original building. Have had some good deals here.

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Helpful?
Thank Andy B
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us from our service and location. We value your feedback regarding our room size and We hope you will visit us again. Sincerely, Paul Rumpff Concierge

Reviewed 1 week ago via mobile

From arrival the service standard was very high taking my luggage directly to my room and check in was quick and without an issue which is truly outstanding. The restaurant and bar were fabulous and services again was outstanding even to the conqac presentation brilliant.The only flaws that I incounted were that when approaching the head concierge and asking for...

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Helpful?
Thank flyingkiwi79
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Thank you for your recent review of our hotel. I am pleased to hear you enjoyed your stay from the arrival and our in house hotel services. We also do apologize and thank you for the feedback about our concierge service and the breakfast box that did not arrive. We appreciate your comments and will share these with our team...

London, United Kingdom
Reviewed 1 week ago via mobile

The Intercontinental Rialto is my favourite hotel in Melbourne. I never get over the view from the lobby as the Gothic exterior gives way to a huge atrium which goes up forever. Ahead the sunken wine bar and restaurant. Check in is fast and smooth. As ever they worked hard to make sure I had a room despite being only...

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Helpful?
Thank LeonDaniels
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Thank you for your recent review of our hotel. Thank you for the positive feedback and we apologize that your recent stay did not meet expectations in our restaurant. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $204 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#28 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's all good”
 of 5 bubbles cyclops69, 15 Jan 2017 | Read review
“Club room is excellent and great value”
 of 5 bubbles catherineg940, 3 Jan 2017 | Read review
“Always book the Club Rooms so you have breakfast, afternoon tea and canapes included.”
 of 5 bubbles Flashy01, 1 Jan 2017 | Read review
“All rooms seem to be quite good but need to ask for a view. Some rooms face inside the atrium”
 of 5 bubbles Hebso, 19 Dec 2016 | Read review
“Club room in the quieter wing of the building”
 of 5 bubbles K9784FVpaulb, 19 Dec 2016 | Read review
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