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Metro Apartments on Bank Place

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Metro Apartments on Bank Place
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294 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Reviewed yesterday NEW

As soon as I arrived at the hotel reception was polite and professional, the room is very clean and the location is central but hidden within a lane way. Some rooms are deceivingly small, and there aren't photos of the smaller rooms, however this didn't affect my stay much as the location was impeccable.

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Thank Auspack_Traveller_88
Batemans Bay, Australia
Reviewed 2 days ago NEWvia mobile

This hotel is perfect walking distance from many attractions but not too noisy for the city. Modern, clean facilities. The staff were very helpful and even the cleaners were lovely. Would definitely recommend this place.

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Thank bbchefnsw
Perth, Australia
Reviewed 4 days ago NEWvia mobile

The apartment needed a more thorough clean as there were marks on armchairs and on the bed head. THERE WAS ALSO MOULD ON THE CEILING AND TILES IN THE BATHROOM.There is a lot of noise from local venues late into the night. I WOULD NEVER STAY HERE AGAIN.

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Thank vickimd
Reviewed 1 week ago NEWvia mobile

We stayed here for 1 night. Found everything good. Staff were friendly. Rooms were neat. Easy place to find, close to everything. Only down fall was i think you need to update your bathrooms and the room smelt very musty.

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Thank Bec M
Beaumaris, Australia
Reviewed 2 weeks ago

Stay in a 1 bedroom apartment for 4 nights during the tennis found it very comfortable and clean only complaint I have is the shower was difficult to get in and out of because of the oversized vanity unit. I did ask on checking out if all units were the same and told no so if I stay again which...

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Thank 19Jessie54
Newcastle, Australia
Reviewed 3 weeks ago via mobile

I stayed at Metro.Apartments for a week 16th to 23rd January 2017 I checked in late after a very long day and the very nice man at reception assisted me to my apartment with my luggage and shopping. I walked in and it felt so nice clean and tidy, nice kitchen, bathroom, bed very comfortable. My room as serviced every...

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Thank Margaret K
Sydney, Australia
Reviewed 16 January 2017

Spacious and comfortable apartments tucked away in a laneway running between Collins and Little Collins Sts right in the heart of the CBD. Situated in a historic building, with close proximity to everything including trams to the Zoo, Parliament House, Queen Victoria Market, Bourke Street Mall, Melbourne Central, Southern Cross Station and further afield such as Richmond and St Kilda....

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Helpful?
Thank ClaytonTheCat
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello ClaytonTheCat, Thank-you for taking the time to leave your feedback after your stay with us at Metro Apartments on Bank Place earlier this month. We are happy to see tat you enjoyed your stay in our One Bedroom Apartment and we hope to have the opportunity to welcome you back again on another trip to Melbourne. Kind regards, Harsha...

Brisbane
Reviewed 14 January 2017 via mobile

We booked a twin one bedroom apartment for a weekend getaway and were pleasantly pleased with the apartment. Nice comfy beds and kitchen, which comes wit a dishwasher and microwave. Free wifi is a plus! The hotel is in a convenient location, close to shops and restaurants. Just be aware that there is a nightclub nearby, so you may hear...

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Thank js4rq
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello js4rq, We appreciate your taking the time to share your comments after your recent stay with us at Metro Apartments on Bank Place in Melbourne. We hope that your pleasant experience with us means that we will have the opportunity to welcome you back again next time you are visiting our great city. Kind regards, Harsha Karunaratna - Property...

Sydney, Australia
Reviewed 9 December 2016 via mobile

🤔It's currently 3:16am and the only sound I've had the absolute pleasure of listening to for the past 5 hours are the various obnoxious/drunken individuals swearing, screaming and laughing .......but sadly this is NO LAUGHING MATTER 😳. "What was/is the charge for my room this evening?".....I asked the clerk...."Your room was booked through Expedia and you got the room at...

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1Thank larstetens
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello larstetens, We would like to take this opportunity to sincerely apologise for the experience that you had in one of our Studios recently. As we have 24 hour reception we hope that in addition to sharing your experience with Tripadvisor readers you had contacted our staff on duty at that time who would have been able to immediately contact...

Sydney, Australia
Reviewed 29 November 2016

Great place to stay for a short time in Melbourne, service was nice and the rooms are simple but have everything you need. I stayed here on a night where emergency drilling on Bank Place was being conducted, the management did everything in their power to make you more comfortable, they kindly put me in a level 7 room so...

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1Thank Ari T
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello Ari T, We appreciate your taking the time to share your experience after your recent stay with us at Metro Apartments on Bank Place Melbourne. We are glad to see that our efforts to minimise the impact of the emergency works were successful for your stay and that you slept well despite the nearby activity, and we appreciate your...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Metro Apartments on Bank Place is in the heart of Melbourne city. Located on the Golden Mile Heritage Trail in a cosy London-esque lane, the century-old heritage listed building boasts four star boutique self-contained serviced apartments and hotel rooms with all of the modern conveniences, perfect for business or leisure travelers. Free wireless internet access is available in all apartments. Renowned for their 'warm and friendly hospitality', the staff at Metro Apartments on Bank Place are only too happy to assist in making your stay a pleasant and memorable experience. Located off the 'New York' end of Collins Street Metro Apartments are in the centre of the business end of town and only a short walk or tram trip to the best Melbourne has to offer in shopping, dining, entertainment, sport and recreation. ... more   less 

Additional Information about Metro Apartments on Bank Place

Address: 18 Bank Pl, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $122 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metro Apartments on Bank Place 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Metro Apartments On Bank Place Hotel Melbourne
Hotel Style:
#58 Family Hotel in Melbourne
#98 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Metro Apartments on Bank Place staff and other travellers.
1 question
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Ballarat, Australia

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Questions? Get answers from Metro Apartments on Bank Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about bathroom layout”
 of 5 bubbles 19Jessie54, 2 Feb 2017 | Read review
“Higher level away from Bank Place itself is quieter”
 of 5 bubbles ClaytonTheCat, 15 Jan 2017 | Read review
“Ask for a room at the back of the building as the premise is on a lane-way that carries sound. Rooms are a little small; ask about size.”
 of 5 bubbles MadamCharli, 26 Nov 2016 | Read review
“rooms that don't face laneway. View would be good but there could be noise too.”
 of 5 bubbles 244lindam244, 14 Nov 2016 | Read review
“Request a room on the opposite side to the nightclub”
 of 5 bubbles pgymy, 11 Nov 2016 | Read review
5 of 5