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Novotel Melbourne on Collins

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4,288 Reviews from our TripAdvisor Community

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Showing 4,136: English reviews
Melbourne, Australia
Reviewed 12 June 2013

We stayed at Novotel in May with our children aged 10, 7 and 5. The family suite was very spacious. We are from Melbourne and wanted a location for the weekend to visit the Eureka Tower, MCG etc... The Novotel is positioned perfectly for these attractions. The staff were friendly. We would recommend this hotel for families.

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Thank HappyTraveller358
Port Douglas, Australia
Reviewed 12 June 2013

Close to MCG, shops, flinders street and the cafes & laneways in Melbourne. all excellent experiences when staying in Melbourne city. tram stops are at the front door and only a short stroll to bourke street mall.

Review collected in partnership with Accorhotels.com
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Thank ManeCG
Sydney, Australia
Reviewed 12 June 2013

Can't really fault this hotel. Rooms were comfy and well appointed. Bit of a strange trip from lift to the room (you'll see if you stay there) but all in all a very pleasant experience. I traveled on business and took advantage of the full breakfast. It is a bit expensive but very enjoyable. Served by Rebecca who was very...

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Thank David_Susie
2850
Reviewed 12 June 2013

This is our second stay and not a single complaint either time. Great staff, nice rooms, good bed and great location - can't ask for more. We wouldn't hesitate to stay again when next in Melbourne. We were lucky and got a very good 3 night deal via Accor so that made it even better.

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Thank yeoy1
Colac, Victoria
Reviewed 11 June 2013

We had a wonderful stay and will return again. There was a couple of issues with the cleanliness of our room and being charged twice for an item, however everything else was so great we could overlook these things.

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Thank Symone222
Reviewed 9 June 2013

Enjoyed our stay, great location, lighting in our room was poor as we overlooked mall. Staff were very helpful and pleasant. I would stay again. My only gripe is I left my phone charger in room and have emailed to try and get it back, but don't seem to get response after the first initial email too say they did...

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Thank Suesrag
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your feedback. Please accept my apology as we have not responded to your email about the phone charger. If you could kindly provide me with your details and room number I will ensure this is followed up by my team. My email is hayden.hughes@accor.com. Your kind words about my team and the service are appreciated and we...

Sydney, Australia
Reviewed 9 June 2013

We all were very impressed with what the Novotel on Collins had to offer and we will certainly be happy to stay again on our next trip to Melbourne. It met all our requirements and close to all shops and restaurants.

Review collected in partnership with Accorhotels.com
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Thank johnakl
Perth, Australia
Reviewed 8 June 2013

We stayed for two night and found the service, location and cleanliness to be excellent. I got spoilt last time I stayed at the Novotel on Collins as we had a much bigger room. The ladies and in particular Josh were very helpful on our arrival. We usually use the spa in the pool area but unfortunately it was out...

Review collected in partnership with Accorhotels.com
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Thank hmfarr
Mooroolbark
Reviewed 8 June 2013

Stayed in a Premier Room for two nights to celebrate our wedding anniversary. Staff were friendly. Breakfast was very good with a huge variety to choose from. Had lunch at the hotel bar which was delicious but noisy due to a large number of people from some conference all congregating for lunch. Having said that we sat in a booth...

Review collected in partnership with Accorhotels.com
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Thank Jules3391
Port Macquarie, Australia
Reviewed 8 June 2013

We were late arrivals post 11pm after 2 flight delays. Valet met us and secured our car no problem. Check in was a breeze, we ordered room service , showered and settled in to our warm comfy beds.Our 2 bedroom suite on the 8th floor was very spacious and comfy with a TV in each room and an Ipod dock,fridge/minibar...

Review collected in partnership with Accorhotels.com
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1Thank gidget_8

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $192 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Cheap Tickets, Agoda, ACCOR and Travelocity so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#58 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 13th floor was quite and roomy overlooking Little Collins Street.”
 of 5 bubbles NBB58, 14 Mar 2017 | Read review
“All rooms would be suitable.”
 of 5 bubbles 656ianl, 8 Mar 2017 | Read review
“Ask for "non connecting room" you maybe next to noisy kids”
 of 5 bubbles 508Barb, 5 Mar 2017 | Read review
“Higher floors overlooking Collins Street recommended.”
 of 5 bubbles lynninsa, 1 Mar 2017 | Read review
“Closer to elevator for in out times”
 of 5 bubbles dajwaj, 25 Feb 2017 | Read review
5 of 5