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Novotel Melbourne on Collins

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4,286 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Melbourne on Collins
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Showing 4,134: English reviews
Taupo, New Zealand
Reviewed 25 May 2013

i stayed a couple of nights at the novotel in march and was amazed by the hotel location, the staff and everything else it is rated 4 star on the internet and i would give it a 5 star would absolutely stay again

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Thank stephen k
Melbourne, Australia
Reviewed 23 May 2013

It was okay, however there were just a couple of things. The outside windows were dirty and the view outside of rooftops wasn't that great. I wish we got a room with a view of the shopping centre. There were a few dirty spots around the hotel. One seemed to be some tooth paste from the previous guest that didn't...

Review collected in partnership with Accorhotels.com
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Thank WinstonWellington
A TripAdvisor Member
Melbourne
Level Contributor
6 reviews
6 hotel reviews
3 helpful votes
Reviewed 23 May 2013

I always stay at the Novotel but this time the experience was very poor. The room was very small cluttered, and noisy. I tried to explain this to the check in lady who was very rude and was not helpful at all. I stayed two nights. I always experienced good service and great rooms but this time was very disappointed.

Review collected in partnership with Accorhotels.com
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Thank A TripAdvisor Member
Brisbane, Australia
Reviewed 23 May 2013

I was pleased that we chose Novotel at Collins street to spend the weekend of my wife's birthday. When the person at reception heard that we were there to celebrate a birthday she arranged for a complimentary bottle of wine to be sent to our room which we very much appreciated. I rang e few days before our stay and...

Review collected in partnership with Accorhotels.com
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Thank Frank W
ballarat
Reviewed 22 May 2013

Our stay at Novotel Melbourne on Collins was fantastic. One of the best hotels we have stayed at. All the staff were excellent, The rooms were very well presented with an extra comfortable bed .At the restraunt the great service continued and the meal was to die for.Located in a central position to everything. We would like to thank the...

Review collected in partnership with Accorhotels.com
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Thank robBallarat
Western Sydney
Reviewed 22 May 2013

I have stayed here during overnight work trips. Once you navigate through the first set of lifts to the lobby, the rest is all good. Staff are helpful, gym is small but open and functional. Breakfast was very good even on weekend. Handy location for access to the rest of the city. I would recommend looking at this place if...

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Thank Ru55ty
Western Australia
Reviewed 22 May 2013

I really appreciate very much when your front staff assisted in arranging for the rental car to the regional areas with good direction and assistance. Your staff's attitude really made my nervous driving into a pleasurable one. Well done.

Review collected in partnership with Accorhotels.com
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Thank aikimhan
Sydney, Australia
Reviewed 21 May 2013

I have recently returned from a 2 night stay at the Novotel whilst in Melboune on business. The hotel is quite popular with business travellers, so I would probably recommend a stay for business travellers only as opposed to leisure travellers/tourists. Given its locaton in the heart of the Melbourne business district, it is a high traffic hotel and as...

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Thank HolidayDaydreamer
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your recent patronage and your time to write a review. I am glad that we ticked all your boxes when it comes to efficiency and service. It is good to know where we can do better and your comment is valued. We hope to be of service again for your next business trip. Sincerely, Hayden Hughes

MORWELL
Reviewed 21 May 2013

We have stayed at the Novotel on Collins several times over many years. It is a great location in the centre of Melbourne with easy access to most attractions. The hotel has had recent renovations and is clean comfortable provides good service.

Review collected in partnership with Accorhotels.com
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Thank John G
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your return visit and your post. I was pleased to read that our central location and the friendly service we provide keeps you coming back. I look forward to your next visit. Sincerely, Hayden Hughes General Manager

Canberra, Australia
Reviewed 20 May 2013

Such a handy spot for the hotel - right in the heart of the city; and walking distance to Flinders Street Station, Fed Square, and pretty much every tram. The pull-up bay for the valet parking always has space, and is well-attended. It's right out front. The staff changed the station on our car radio which was odd, though.. Lift...

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1Thank D01_and_D02
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your post. Our Hotel Refurbishment and Public area upgrade is finished. I hope you will like what you see you on a future visit. Sincerely, Hayden Hughes General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $194 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#56 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 13th floor was quite and roomy overlooking Little Collins Street.”
 of 5 bubbles NBB58, 14 Mar 2017 | Read review
“All rooms would be suitable.”
 of 5 bubbles 656ianl, 8 Mar 2017 | Read review
“Ask for "non connecting room" you maybe next to noisy kids”
 of 5 bubbles 508Barb, 5 Mar 2017 | Read review
“Higher floors overlooking Collins Street recommended.”
 of 5 bubbles lynninsa, 1 Mar 2017 | Read review
“Closer to elevator for in out times”
 of 5 bubbles dajwaj, 25 Feb 2017 | Read review
5 of 5