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Novotel Melbourne on Collins

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4,162 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Melbourne on Collins
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Showing 4,015: English reviews
Perth, Australia
Reviewed 1 March 2013

What a great hotel! Situated in the centre of Melbourne it provides a great location for any stay. The staff are excellent and very accommodating. Check-in was hassle free and fast, with an upgrade to an Excecutive room provided on the 14th floor. 3 elevators ensure you are not waiting for a long time in the lobby areas. The room...

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3Thank Jetsetter_AU
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your positive review and your feedback. Your compliment is an encouragement to all of us as we continuously strive to deliver quality service and experience to our guests. We look forward to welcoming you back in the near future. Sincerely, Hayden Hughes General Manager

Wollongong, Australia
Reviewed 1 March 2013

This is a great hotel. Nicely located in the haeart of the CBD and free from the throbbing thump of night clubs that have kept us awake before at other hotels. The staff are fantastic and very helpful. I thought the restaurant manager at breakfast time needs to master the fine art of task delegation better as he seemed to...

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Thank jasazzo
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for having stayed with us. It is a disappointment that the housekeeping experience distracted from your overall stay with us. Please accept my sincerest apology. I will investigate and review in how and why this happened and thank you for your feedback. Thank you for giving myself and my team the opportunity to be able to totally impress...

Adelaide, Australia
Reviewed 1 March 2013

Great location, quiet rooms, good gym & close to all that you need in Melbourne when travelling for business. I stay here when travelling for business as the Novotel provides a consistently reliable service.

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Thank gw_worldtravel
Melbourne, Australia
Reviewed 28 February 2013

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Hong Kong, China
Reviewed 28 February 2013

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mount isa
Reviewed 28 February 2013

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Thank RainbowDash_06
Dromana, Australia
Reviewed 28 February 2013

Novotel on Collins is the perfect spot for my yearly catch-up with a friend from school days. The location, the great service, wonderful restaurant and bar all compliment our weekend perfectly! The rooms are well layed out and beds very comfortable. The staff are so helpful and friendly - nothing is too much of a bother.

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Thank JoanC61
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

It is great that you enjoyed our location and took advantage of the facilities we offer. I thank you for your wonderful review. Sincerely, Hayden Hughes General Manager

Sydney, Australia
Reviewed 27 February 2013

Generally when you book an "Executive Suite" in a four star hotel located in the middle of a great city like Melbourne you expect more than a large, bland single room. I booked the last two "Executive Suites" at a premium price ($380 per night/room) as this was the only accommodation remaining in the hotel on this particular night. The...

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Thank Michael C
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your feedback. I read with concern about your experience and assure you what you explain is most certainly isolated and not our standard. With my Maintenance team I will investigate and follow up the room type you described to me. I would like to apologise to you and hope for the opportunity in speaking with you personally....

Batemans Bay
Reviewed 27 February 2013

This is a superb hotel - great location right in the middle of CBD, very quiet and excellent room and facilities, and the breakfast is the best I have found in a hotel anywhere. I regularly travel to Melbourne, and this will be my hotel of choice in future.

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Thank Willfish101
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to write a review. My chef and his team take pride in providing variety and quality for breakfast. I will certainly pass on your compliment to them. We look forward to seeing you soon and thank you again for your feedback. Sincerely, Hayden Hughes General Manager

Coimbatore, India
Reviewed 26 February 2013

It was a great Stay. Rooms are really good, clean and modern. Bathrooms are clean but kept minimal. For location it bags 5 star! Right at the heart of melbourne. Very convenient to explore the city. Would come back.

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1Thank CrownSaravanan
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Delighted to read that our Hotel's location and rooms suited you and helped make your stay enjoyable. We look forward to a future visit and thank you for your post. Sincerely, Hayden Hughes General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $183 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, HotelTravel.com, Cancelon, Odigeo, Hotels.com, Travelocity, Agoda, Priceline, Cheap Tickets and ACCOR so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#55 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this is advise for those that wish to hire seminar space only, seminar room glumy and ordinary.”
 of 5 bubbles 380kathleenj, 1 Dec 2016 | Read review
“Overlooking Collins Street is a bonus.”
 of 5 bubbles carolludlow, 30 Nov 2016 | Read review
“All the rooms are of equal standard”
 of 5 bubbles ronh776, 20 Nov 2016 | Read review
“Some rooms are quite a distance from lifts if you are elderly.”
 of 5 bubbles 771margaretn, 14 Nov 2016 | Read review
“just do it!”
 of 5 bubbles 370albert, 13 Nov 2016 | Read review
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