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Quest on William

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#53 of 158 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Quest on William
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466 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Latrobe Tasmania
Reviewed 1 week ago

Location was perfect for us a family, kitchen was great and clean. Very spacious rooms even with a laundry in room. Our only issue was the noise from street but second night we all slept better. Highly reccommended and will go back.

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Thank 621darrenn
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback 621darrenn, We hope to see you next time you are in Melbourne for another visit. Regards Michelle

Leongath
Reviewed 2 weeks ago

This property was a great price for an overnight family getaway and a great position to go into the city and go to the football also. The room was clean and the staff very friendly and helpful. Will definitely be back.

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Thank 597carac
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for you feedback 597carac. I am glad to hear the you enjoyed your stay with us and we hope to see you next time you are in Melbourne. Regards Michelle

Brisbane, Australia
Reviewed 2 weeks ago

Very friendly check in when we arrived, nice a clean apartment so close to the city centre and very handy to the tram stops, close enough to get to everything yet far enough to no get the heavy noise, we would stay here again

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Thank Guybat
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Guybat, I am glad to hear that you enjoyed your stay with us and we hope to see you next time you are in Melbourne. regards Michelle

Perth
Reviewed 2 weeks ago

Very nice, clean and well situated apartment. Perfectly equipped for a family with kitchen facilities and 2 bedrooms. The location was an easy trip into town and the laneways, but also very close to the bus for easy airport access. Overall it was excellent value and I will look to Quest again in future.

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Thank 208claytonb
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback 208claytonb. I am glad to hear that you enjoyed your stay with us. We hope to see you next time you are in Melbourne. Regards Michelle

Victoria, Australia
Reviewed 2 weeks ago

Stayed here a few times now.it has great location and clean big rooms with great staff We stayed just for a couples escape to explore Melbournes back street lanes looking at some of the great art with ease of jumping on the city circle tram free

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Thank Nick P
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Nick P. I am glad to here that you have enjoyed your stay here in the past. We hope to see you next time you are in Melbourne. regards Michelle

Singapore, Singapore
Reviewed 2 weeks ago

Nice Apartment, offers great access to the heart of the city. The Trams and the trains are at 5 mins walk. Rooms are clean and comfy. Housekeeping services are good. No in-house breakfast, but can order from the cafe next door. The Gym is just a room with 2 Equipment, so don't buy into the free fitness center access advertised....

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Thank Aiyappa N
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Aiyappa N. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Sydney
Reviewed 2 weeks ago

Quest on William is well located on Melbourne CBD. We had a quick check-in process and in this occupation we were able to check into our room around 1pm (as oppose to the official 2pm) Our 2-bedroom seem clean, and pleasant. Although the 2nd bedroom near the entrance feels quite dark with no window. It is nice to get a...

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Thank ekkcheng
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback ekkcheng, I am glad that you were able to make use of our location during your stay with us. I am so sorry about the misunderstanding with the front office staff I have cautioned all staff members about making sure they listen to what guest are saying them and not jumping to conclusion. I can not...

Seymour, Australia
Reviewed 2 weeks ago

Stayed for one night for a well earned "Girl's Night out", no problems with the room or staff. Friendly concierge and room was comfy and very clean, as always. Was close to our starting point, and was easy to get back to later on. Had a FAB brekkie next morning at Hardware Lane, which is a great place for food...

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Thank nicolelA1126PD
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback nicolelA1126PD. I am glad to hear that you enjoyed your "Girls Night out" We hope to see you next time you are in Melbourne regards Michelle

Auckland, New Zealand
Reviewed 3 weeks ago

Nice large apartment - we had a 2brm, for 4 people. Location excellent - everything walking distance, or close to trams. Staff was all fantastic- cheerful, professional.. Will definitely stay again when in Melbourne.

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Thank marg193
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback marg193. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. regards Michelle

Wagga Wagga, Australia
Reviewed 3 weeks ago

Whilst the location was good. Original booking when triple checked was completely different on arrival and staff were quick to pass the buck. Parking was an issue but there was no other option available. Rooms were clean and tidy.

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Thank 269kiraf
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback 269kiraf, I am so sorry about the issues you had with you room. All staff have been cautioned about taking responsibility when something has gone wrong and ensure that they fix the issues as well as they can. Regards Michelle

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $156 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Quest On William Melbourne
Hotel Style:
#37 Romantic Hotel in Melbourne
#49 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
4 questions
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Questions? Get answers from Quest on William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall Really Good”
ajmcmahon47, 6 Apr 2017 | Read review
“302 a good 2 bed apartment. One blind didn't go up. Road side.”
LisaB671, 5 Mar 2017 | Read review
“Ask for a quiet room not one over the main street (William)”
thebosso, 8 Dec 2016 | Read review
“The kitchen was really useful, even though we ate out for all meals. We were on the 11th floor so the views were pretty good!”
JenJen202, 7 Dec 2016 | Read review
“Avoid rooms facing William Street as they are very noisy”
traveller-eater, 7 Sep 2016 | Read review
5 of 5