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Sofitel Melbourne on Collins

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Traveller (1503)
Room & Suite (764)
Dining (171)
Ratings and reviews
Certificate of Excellence
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“atrium bar”(158 reviews)
“the club lounge”(204 reviews)
“prestige suite”(52 reviews)
View all reviews
What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
Business Centre
5 Star Hotel
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering...
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Location and contact
25 Collins Street, Melbourne, Victoria 3000, Australia
7.2 km to Avalon Airport
469 restaurants are within a 0.5 km radius
0.6 km from Flinders Street Station
View nearby attractions and restaurants
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,635)
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5,458 results
Traveller rating
3,589
1,285
383
126
75
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3,589
1,285
383
126
75
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All reviewsatrium barthe club loungeprestige suiteluxury roomcorner roompillow menuaccor membertop endstar hotelshower over the bathbottle of champagnevalet parkinghigh tearod laver arenaan upgradeflinders lanetram stop
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1 - 5 of 5,458 reviews
Reviewed 5 days ago via mobile

Came here for our 10 year wedding anniversary for 6 nights. Our room when we arrived had not been cleaned properly - dusty surfaces and floors hadn’t been vacuumed properly. The hotel staff did come and clean the room and gave us some complimentary cheese...More

Thank 368trudib
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 2 days ago

Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. We are was appreciative of your comments in relation to where we can improve our hotel and we take these on board. Please accept our apologies for any disappointment caused....More

Reviewed 5 days ago

The Sofitel is in a great location. It's an easy walk to the theatre district, public transport, shops and restaurants. If you like exploring by foot, head off past the grounds of Parliament House and St Patrick's Cathedral. It's less than a kilometre to walk...More

Review collected in partnership with Accorhotels.com
Thank adenoz
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 2 days ago

It is fabulous to hear that you enjoyed your stay and we are delighted to know that you enjoyed all aspects of it, especially the quality of Club Sofitel offerings. We appreciate your kind feedback about our team and we will ensure this is shared....More

Reviewed 5 days ago

Scoring the Sofitel on Collins is hard - it deserves 4.5 stars because basically it is fine. The rooms are a good size and comfortable, the furnishings are good, the beds are great, the views are outstanding, the bathrooms more than adequate, the staff are...More

Thank rainman37
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 2 days ago

Thank you very much for providing us with such detailed feedback after your stay with us. We are always pleased to read such positive comments as you mentioned, and especially the service you received from the team here. Your constructive comments are appreciated and well...More

Reviewed 6 days ago

Always a pleasure to stay here. We had very pleasant drinks canapés and a very generous breakfast in the Club room. We also had very prompt service with our room service and overall had a wonderful stay.More

Review collected in partnership with Accorhotels.com
Thank NarelleMB
Response from C_Scott_GM_, General Manager at Sofitel Melbourne on CollinsResponded 5 days ago

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the...More

Reviewed 1 week ago

I am disappointed in my last recent stay. I have had certain small issues in the past , but this stay it seemed as if things were lacking. Turn down service only for certain rooms and standards. Breakfast now on cold plates? Priority check in...More

Thank ukbase
View more reviews
About
Description
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This ...More award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1503)
Room & Suite (764)
Dining (171)
Pool & Beach (3)
Amenities (31)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
lon473
21 May 2018|
AnswerShow all 5 answers
Response from markE866KD | Reviewed this property |
W e didn't have a car but was told parking is provided at a cost
2
Votes
Kelly V
25 April 2018|
AnswerShow all 3 answers
Response from Lindsay E | Reviewed this property |
Normal checkin time is 1400, but if an early time is requested, the staff are very understanding and when possible will do their best to oblige.
1
Vote
Sue L
18 April 2018|
AnswerShow all 4 answers
Response from Marcel C | Reviewed this property |
High Tea is held daily. Make sure you book if you want a guaranteed table. Cheers,
0
Votes
Room Tips
"All rooms have city views."
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"Junior Suites are the go!"
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"Save up and get Club King room or one of the corner suites with access to Club Sofitel"
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"Ask for a corner room"
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