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Sofitel Melbourne on Collins

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#14 of 157 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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4,878 Reviews from our TripAdvisor Community

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Showing 4,743: English reviews
Bendigo, Australia
Reviewed 2 days ago NEW

Most years my wife and I spend a night or two at the Sofitel on Collins. And each year the ambience, service and the furnishings and comfort of the rooms seems to get better and better. Definitely a highlight of our year and an experience I would readily recommend to anyone looking to stay in a quality hotel in the...

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Helpful?
Thank Carl C
Brisbane, Australia
Reviewed 3 days ago NEWvia mobile

The service here was excellent. I had a standard room, which was well proportioned. The bed was very comfortable, with great pillows and high quality linen. The shower had good water pressure. The breakfast included buffet or a la carte. I had the porridge, which was tasty and competitively priced. My only disappointment was the coffee, which was very bitter.

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Thank Elizabeth_and_David
Sydney, Australia
Reviewed 4 days ago NEW

Hotel was wonderful, the staff were very helpful and professional. Downside - they didn't mention parking at the hotel is $55 per night. You should be informed when booking. The buffet breakfast was fresh and amazing. We find Sofitel beds too soft.

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Helpful?
Thank jodyh636
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor and thank you very much for your feedback. I am sorry to hear that the Sofitel MyBed, was too soft. I sincerely apologise for the impact this has on your sleep. We can remove the bed topper or soft part of the bed which would in turn reveal a firm mattress. Please...

Melbourne, Australia
Reviewed 5 days ago NEW

This is our third or fourth stay at the Sofitel Melbourne in the last couple of years and we keep returning because it is simply a wonderful place to stay. We are Accor Plus members and find we get treated so well at this hotel. As usual they remembered my preference for a walk in shower rather than one over...

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Helpful?
Thank djh1
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

I am so pleased to know that you like our hotel so much that you come back when you are in Melbourne. Thank you very much for your excellent feedback, the staff will be delighted to know that you really appreciate the service we provide. We are looking forward to your next stay.

Perth
Reviewed 5 days ago NEW

We love his hotel the club room is excellent and the staff are just superb. We have now stayed here many of times. The rooms are clean and the location is fantastic. Everything is in walking distance cinemas restaurants and shopping.

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Helpful?
Thank Belindahollis
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our location and the service we provide. We look forward to seeing you again soon.

Reviewed 6 days ago NEWvia mobile

Having just checked into our room I cannot give a detailed review but will make the following observation. Valet parking at $55 per night and having to pay $25 for 24 hrs of internet is just ridiculous. We have travelled all over Europe where generally speaking on site parking is complementary and internet access is free. But apparently not so...

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1Thank Dottorenzo
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. With regards to the internet charges, I’m pleased to advise that by joining Le Club Accor Hotels free loyalty program, guests earn and redeem points at any one of the 2,800 participating hotels along with a wide range of benefits including complimentary WiFi, online check in, fast check out, airline miles...

Melbourne, Australia
Reviewed 6 days ago NEW

My husband & I enjoyed one night at the Sofitel on Collins for our 32nd anniversary. We stayed in a Club room with a beautiful view of the river and the bay on the 48th floor. After a little rocky road to having our luggage delivered to the room, it was all up hill from there. Very professional and polite...

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Thank Crislenn
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and thank you for choosing to celebrate your 32nd Wedding Anniversary at Sofitel Melbourne On Collins. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look forward...

Agra
Reviewed 1 week ago NEW

the one thing i keep reminding myself all the time is .... to stay in a good reputed 5 * hotel and everything will be well taken care of. the hotel receptionist was kind enough to offer us an early checkin... and i am talking about checkin at 9 AM. and that too without any effort by me she just...

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Helpful?
Thank Kshitiz S
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you and your family enjoyed your stay at the hotel. I also appreciate your comments on other areas in the hotel that we can improve upon and I thank you for sharing your concerns. I apologise for any inconvenienced casued. We look...

Sydney, Australia
Reviewed 1 week ago NEW

This is a superb hotel. The accommodation, food and customer service is brilliant. I looked out from my bedroom window and saw every square inch of Melbourne by day and night. Absolutely breathtaking. Make your stay at Sofitel Melbourne a must on your bucket list.

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Thank glendam622
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay and particularly the magnificent views of Melbourne. We look forward to seeing you again in the future.

Adelaide, Australia
Reviewed 1 week ago

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Thank DesC860
GM_C_Scott, General Manager at Sofitel Melbourne on Collins, responded to this review

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $228 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Amex, Cheap Tickets, Agoda, ACCOR, Travelocity, HotelTravel.com, Hotels.com, Priceline, Booking.com and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#13 Luxury Hotel in Melbourne
#14 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
22 questions
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Panama City, Panama
5 months ago

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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seem good, the luxury corner rooms have better views.”
 of 5 bubbles djh1, 3 Dec 2016 | Read review
“Suites on level 49 - a good balance between luxury and price”
 of 5 bubbles lcksyd, 30 Nov 2016 | Read review
“Upper floors, but prefer the Prestige Suite.”
  • View of hotel from the Yarra
 of 5 bubbles 299PeterD, 28 Nov 2016 | Read review
“Top floors have great views”
 of 5 bubbles Dnbjcj, 19 Nov 2016 | Read review
“High up is always good and yet all rooms are lovely”
 of 5 bubbles janesS6848MZ, 19 Nov 2016 | Read review
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