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Sofitel Melbourne on Collins

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#16 of 158 Hotels in Melbourne
Certificate of Excellence
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Sofitel Melbourne on Collins
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5,117 Reviews from our TripAdvisor Community

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Showing 4,969: English reviews
Adelaide, Australia
Reviewed 21 October 2013

We stayed here with a group of two other couples and were all impressed with this hotel. From the minute you arrive until you check out you are treated like a VIP. All of the staff were very accommadating on any requeste we had. Our room was beautiful, very clean, well appointed and the views were amazing. We would definately...

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Thank Waddo1972
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you and your guest had a memorable stay with us at Sofitel Melbourne On Collins. I will be sure to pass on your feedback to all of the Ambassadors regarding your comments. We look forward to welcoming you and your guests back in the not too...

Melbourne, Australia
Reviewed 21 October 2013

This superb Melbourne CBD Hotel compares favourably to the high class hotels that I have stayed in thoroughout southern, central, western Europe as well as Hong Kong and SIngapore. Amazing bayside view, brilliant bed, fast and plentiful elevators, quick check in / out procedure, excellent bathroom, spacious room on the 44th floor and an impressive array of magazines to peruse....

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Thank LamaTemple40
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us on the 44th floor. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback. We look forward to welcoming you and your guests back to Sofitel Melbourne On...

Wellington, New Zealand
Reviewed 21 October 2013

In many respects this is the same as my previous review (I'm sure a link to that will appear somewhere near this review). Differences this time were that we were in a smaller room after the unexpected upgrade last time, and I got the dates on the booking room which I quickly realised and emailed the hotel and they kindly...

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Thank glennomeister
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Welcome back to Sofitel Melbourne On Collins. Pleased to read you had an enjoyable stay with us. Thank you for your kind words about the Club Sofitel Ambassadors for outstanding service, it is truly appreciated. We look forward to your return visit in the not too distant future.

Melbourne Australia
Reviewed 20 October 2013

If you stay at this hotel expect the best of the best. From when you drive up to valet until you check out, you are treated like a VIP. Spectacular views, beautiful room, Devine amenities, and supreme restaurants and bars. I could not fault this amazing hotel or its staff. It's an annual night away from home from now on.

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Thank 6hitusa
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was thrilled to read our Ambassadors delivered exceptional service during your stay with us. We look forward to your return visit.

Adelaide, South Australia
Reviewed 20 October 2013

We were in Melbourne for a Cirque du Soleil show. Booked a mystery hotel through wotif.com and got this hotel. From arrival to departure was pure class. Check in was seamless, and our check in agent Hana noticed it was also our wedding anniversary, and organised a beautiful bottle of champagne for our room. The only down side is because...

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Thank shoes1970
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you had an enjoyable stay. Congratulations on your wedding anniversary, I was thrilled to read our Ambassadors made your special celebration memorable. We look forward to welcoming you upon your return visit to Melbourne.

Sydney, Australia
Reviewed 20 October 2013

Review collected in partnership with Accorhotels.com
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2Thank Alyson F
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Sydney, New South Wales, Australia
Reviewed 20 October 2013

I love Sofitel Melbourne and especially adore Terence the customer service manager but worried about their communications system so my last visit I noticed it is much improved and I could get calls on my mobile in the room and wifi worked properly (although like a lot of hotels if could be free). Improved too are the bathroom soaps and...

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Thank Christine F
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us. Thank you for your kind words about Terence Murphy, it is truly appreciated and I will be sure to pass on your feedback. We look forward to welcoming you back during your next visit to Sofitel Melbourne On Collins.

Hobart, Australia
Reviewed 19 October 2013

I had read good and bad reviews about this property, so I went along not expecting anything good or bad. We were met at the front by the doorman who welcomed us and that was a great first impression. They took care of parking our car which meant we didn't have to worry about doing it ourselves. Adele was the...

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1Thank RedBeret
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and thank you for sharing your feedback in relation to your stay. I apologise we were a little too eager on your day of departure and am glad for the most part you enjoyed your visit with us. We do hope to see you again soon and thank you for highly...

Dunkeld
Reviewed 19 October 2013

Review collected in partnership with Accorhotels.com
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Thank Trish C
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Sippy Downs, Australia
Reviewed 18 October 2013

A conference brought me back to this hotel but this time with my wife and 21 month daughter. We checked in through the Club Sofitel lounge this time and the service was fantastic. They also looked after the little VIP very well. House keeping was better than my last stay and brilliant this time, but there is still a flooding...

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1Thank sparoz
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review

Welcome back to Sofitel Melbourne On Collins, pleased to read you enjoyed your stay with us. I was concerned to read your comments regarding the flooding problem in your guest bathroom. If you could please contact me via email h1902-am01@sofitel.com and provide me with your booking details and I will have our Chief Engineer review the problem in your guest...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $237 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotwire, Travelocity, Booking.com, Cheap Tickets, ACCOR, Hotels.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Hotel Style:
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
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Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All other 5 star hotels in Melbourne are better”
Beno1974, 21 Apr 2017 | Read review
“Book a Club Sofitel Room for amazing view”
Eb_Ive, 19 Apr 2017 | Read review
“prestige suites are the best”
mjforsyth9, 19 Apr 2017 | Read review
“All rooms appear to have good views as they are all above 35th floor.”
deannah472, 17 Apr 2017 | Read review
“Higher floors less noise, better view”
AmyGiddins, 16 Apr 2017 | Read review
5 of 5